March 11, 2009
Eric Arnum, editor of Warranty Week, gave an overview of the industry as a whole. Clearly the recession is taking its toll. Starting with new home builders it has spread to RV makers, auto makers, various retailers, GE and others. Warranty is important in many of these company’s challenges and some, like Hyundai, are trying [...]
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May 20, 2008
John Chambers, CEO of Cisco was talking about the next phase of the internet – collaboration. The market is in transition – social networking has changed personal communities and these technologies will also transform the future of work. Cisco’s approach is to focus on transitions – not competitors, but market transitions. In ‘97 they focused [...]
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