Posts tagged as:

change

Dynamic Business Processes and IBM BlueWorks

May 5, 2009

Craig Hayman presented some interesting statistics to kick off – 83% of CEOs expect significant change yet 76% of IT budgets is spent on maintenance. BPM BlueWorks is one of IBM’s new products – very like AlignSpace – and Craig kicked off a demo. The web environment provides lots of information about process modeling and [...]

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Decision Services and designing for change

April 21, 2009

Syndicated from ebizQ
Todd Biske wrote an interesting piece titled Thoughts on designing for change that made me think about one of the real basics of decision management and reminded me of some comments Phil Wainewright made years ago about what happens to deployed services:
Services have to operate in the real world, where nothing can be [...]

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Warranty Management – New rules to apply

March 11, 2009

Rob Pritchard of Infosys presented on the power of business rules in warranty. His focus is on agility – most warranty systems are inflexible and hard to change. Organizations cannot make changes to warranty policy to respond to competitors, can’t create what-if scenarios, can’t tighten claims control or pre-valid claims or repairs. These problems come [...]

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Streamline service operations and reduce costs

March 11, 2009

Ed Staats of ServicePower presented on how to use an economic downturn to your advantage, streamline service operations and reduce costs. With the current economic downturn many companies feel they cannot make changes but Ed focused on SaaS and managed services as ways to innovate operations without large investments. SaaS is clearly a focus for [...]

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Here’s how decisions and rules relate (and how to manage them)

March 5, 2009

One of the questions I get often is around how decisions and business rules relate. People want to know so they can design their system and so they can manage change. I recently got a request for a link to a post describing the difference and I realize that, though I have lots of posts [...]

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Business Rules to Programmers – Methink thou doest protest too much III

February 27, 2009

Syndicated from ebizQ
Concluding my response to – Programming Sucks! Or At Least, It Ought To it’s time to answer the specific comments I got. First, the reasonable ones:
Ken said:
It depends on the business requirement. If business rules need to be changed on the fly then a rules engine framework makes the most sense. If, as [...]

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Business Rules to Programmers – Methink thou doest protest too much II

February 27, 2009

Syndicated from ebizQ
Continuing my response to – Programming Sucks! Or At Least, It Ought To it’s time to take some of the arguments Alex makes and show why I think his arguments should lead one to adopt a business rules approach. Despite the vociferousness of some of the comments and the tone of Alex’s post, [...]

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Decision Management and software development II – Model Driven Engineering

February 13, 2009

Continuing this weeks posts on using decision management to improve development,  I thought I would post on how decision management should be part of model-driven development (model-driven engineering, a model-driven architecture or whatever).
The recent, and premature, discussion of the death of SOA led Johan den Haan to post SOA is dead; long live Model-Driven SOA [...]

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Decision Management and software development I – Agile

February 13, 2009

Last week I posted Focusing on decisions to improve the software end product and I decided that this week’s posts would be a series of follow-ups on how decision management can and should impact software development. Today on how it should impact/be a part of Agile, tomorrow on Model-Drive Engineering and Thursday on DSLs (Domain [...]

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DIALOG Governance, Change Control and Rules

February 6, 2009

I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:

Executive sponsorship and active evangelism are key
Build expertise – centers of excellence – within the groups that are managing rules
Start early and iterate [...]

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DIALOG Product Roadmap (not really)

February 4, 2009

Nicolas Robbe came next to give some updates on the product roadmaps. To be honest what he mostly did was summarize recent developments – nothing really about futures.
First he talked about optimization and CPLEX’s 20 year history. With CPLEX 11 they feel they can solve 70% of the very hardest optimization problems – way up [...]

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Mr Obama, smarten these systems!

January 20, 2009

Like millions of my fellow Americans I listened to our new President today. As I did I was struck by the opportunities for decision management to deliver the smarter systems that will be critical with some of the priorities President Obama laid out in his speech. There were four commitments he made that struck me [...]

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Hardcoding + procedural code = bad news

January 13, 2009

In a blog post about Hardcoding Considered Harmful – or is it? Jeff Palermo said
Oren Eini boldly makes the assertion that a system is simpler to maintain when configuration is hard-coded in one place within the system. Coupled with an automated testing and deployment process, changing configuration can be just as simple and predictable [...]

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Using business rules to close the SOA knowledge gap

January 8, 2009

Dan Rosanova wrote a piece on The SOA Knowledge Gap that made me think (again) about the value of business rules as a way to manage requirements. Dan points out that

“A unique SOA challenge is its need to bring together SMEs from across the enterprise.”

Now this is true but I don’t believe that better management of requirements is the answer. In fact what is needed is a way to turn what the SMEs know into something that can be managed in a repository and used to power systems directly. Working with SMEs to create sets of business rules to represent their know-how not only allows this knowledge to be stored in an executable format – reducing the likelihood of implementation error and speeding deployment and maintenance – it also allows each SME or SME group to manage their own rules. A modern Business Rules Management System (BRMS) will allow different users to have different access to rule sets, allowing each set of rules to be managed by those who know them best or those who “own” them. The BRMS can then be used to package up the relevant rules – typically many sets from many SMEs – into a decision service that can be deployed into a service-oriented architecture.
Because the SME’s can edit the rules directly, business agility is increased because the time from the SME realizing that a change is needed to the time when that change is deployed can be cut dramatically using the rule management features of a typical BRMS.
Dan’s comments about how to gather the know-how from SMEs are all good, but gathering their know how as requirements and not rules is going to limit the good it can do. I have blogged a lot on this topic but check out these two posts on the difference between requirements and Requirements and on how to fit business rules into a software development lifecycle.

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Can the business use decision management technology without IT help?

December 16, 2008

Inspired by a post of Jim Sinur’s – Can the Business Really Use BPM Technologies Without Help? – I started thinking about the decision management corollary: Can the business use decision management technology without help?
Regular readers will know that I often refer to the dirty secret of business rules:
Business users don’t want to “maintain rules” [...]

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SOA is necessary for agility but not sufficient

December 8, 2008

Fred Cummins had a post on the topic of measuring agility in which he gives two ways to assess how well SOA supports agility.
When a business change is considered

how many services must change to accommodate the new business requirements
for services that change, how significant are the changes

It is this second point that interests me. When [...]

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Live from the EDM Summit – From Here to Agility

October 28, 2008

I am at the EDM Summit this week and will be blogging live from some of the sessions and posting random thoughts and comments in addition. Despite the difficult market conditions, attendance looks good with a nice full room for the keynote and attendees from 17 countries. This year’s event also has a dozen new [...]

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Dumb government systems

October 20, 2008

I recently past 10 years as a US citizen and, as a result, was returning from Europe with a new passport. To celebrate this occaision the INS decided to put me through a manual check – apparently my name matched someone on the watch list. Now it should be noted that nothing else did – [...]

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Here’s how decision management delivers continuous strategy

October 14, 2008

An old colleague of mine, Vaughn Merlin, had a really interesting post this week When Strategy Becomes Continuous. It’s a great post and he makes three key points:

IT strategy is not the point – it’s all about business strategy.
Much ’strategy’ effort is not very strategic.
Strategy formulation and execution are too loosely coupled.

He then quotes [...]

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