Capital One

The power of decision automation – CapOne’s Card Lab

December 11, 2007

Ron Shevlin blogged about CapOne’s new Card Lab. Like Ron I really like the fact that CapOne is using the interactivity possible on the web both to let customers find a product that meets their requirements and to gather a whole bunch of useful information about how customers think about credit cards. What strikes me, [...]

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Book Review – Competing on Analytics

February 26, 2007

Competing on Analytics: The New Science of Winning by Tom Davenport and Jeanne Harris
Tom and Jeanne have written a new book (building on a paper they wrote some time ago) about what they call “analytic competitors”, that is to say companies that use their analytic prowess not just to enhance their operations but as their [...]

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