Business Rules

More on the relationship between Decision Management and BPM

May 10, 2011

There’s a great article over on IBM’s Good Decisions blog called “What’s Decision Management got to do with Business Process Management?” The article lays out a nice scenario for Decision Management and differentiates between business event processing, business rules management, analytics and business process management. It is definitely worth a read. There are a couple [...]

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Some thoughts on using analytics about your staff to improve customer treatment

May 9, 2011

Some time ago I wrote piece about Talent Analytics. After some discussions with them I realized that my thinking about talent or HR analytics has been too limited. Sure, I have seen how it might help with the kind of recruiting, team management and merger assessments that Talent Analytics does. But Talent Analytics made the [...]

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Increasing BPM agility and effectiveness with Decision Management

May 9, 2011

The recording of “Increasing BPM agility and effectiveness with Decision Management” is now available and you can access it by here (registration required). This webinar showed how combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness.
If this topic interests you [...]

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New White Paper: Maximizing the Value of Business Rules

May 6, 2011

A new white paper is posted to Decision Management Solutions company site, “Maximizing the Value of Business Rules - Decision Management streamlines and focuses business rules projects for faster, more effective deployment“.
Summary: Business rules management systems deliver on the promise of costs savings, agility and happy customers. Yet for many companies, business rules efforts remain point solutions. [...]

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Reminder – free webinar on Increasing BPM agility and effectiveness with Decision Management

May 4, 2011

Tomorrow, May 5th, at 10am Pacific/1pm Eastern I am giving a free webinar on “Increasing BPM agility and effectiveness with Decision Management”. Combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. I will cover how combining Decision Management with BPM:

Delivers simpler, more [...]

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In-database analytics and Decision Management

May 3, 2011

One of the hot topics these days in analytics is “in-database” or “in-warehouse” analytics. I have blogged about multiple products in this space including the work SAS has done with Teradata, Aster, DB2 , Netezza  and Greenplum, the work Revolution Analytics has done with Netezza, Angoss and FuzzyLogix (described in this report). With all this [...]

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New White Paper: Decisions at the Heart of Your Processes

May 2, 2011

A new white paper is up on Decision Management Solutions company site, “The Decisions at the Heart of Your Processes - How Decision Management simplifies business processes and improves results.” It is a companion paper to the workshop I gave last week at Gartner BPM 2011.
Summary: Companies applying Business Process Management can create simpler and more [...]

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Gartner BPM 11 Closing Keynote

April 29, 2011

Daryl Plummer gave the closing keynote – “If I had a time machine”. He began by differentiating between science fiction and fantasy – science fiction being a vision of the future that is based on some extrapolation of currently understood science and facts. Fantasy is completely based on the whims of the visionary. What he [...]

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Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

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Operational Intelligence Panel

April 29, 2011

A panel of customers (TXU Energy, Pfizer, NY State Dept Taxation and Finance – one of my favorite Decision Management stories and included in this white paper for instance) discussed how to link processes to performance management with Daryl Plummer  of Gartner and the folks from ebizQ. No attempt to make a coherent story, just [...]

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The BPM Scenario

April 29, 2011

Janelle Hill talked about the BPM Scenario and the role of BPM in creating intelligent operations. She had three things to cover – why is BPM more important than ever, business optimization and where to go next.
First, she reminded us of some key elements of BPM from Gartner’s perspective:

BPM involves a focus on processes as [...]

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Rapid Fire Business Rules at Gartner BPM

April 28, 2011

Roy Schulte of Gartner gave a rapid fire session on business rules. Business rules he says can be used in multiple ways in a Business Process Management context. It can be used to make applications smarter and more flexible by externalizing rules. You can also use them to control process flow. And you can use [...]

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10 Questions to Ask about your Business Rules Project

April 27, 2011

Here are 10 questions to ask about your business rules project that I developed some time ago but never ran on the blog – enjoy.

What is the business decision at the heart of your project?

How often is it made? What triggers it? Who makes it today? How repeatable is it?

Is this [...]

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First Look – Sparkling Logic

April 27, 2011

Sparkling Logic is a new company founded by a couple of old colleagues of mine and focused on what they call “Social Logic”. They have developed a social, cloud-based environment designed to help companies find the best, most defined decision logic that launched today at the Gartner BPM Summit. Fundamentally the new platform aims to [...]

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Business Rules Forum Workshop: Decision Management – Practical Steps to Get More From Your Business Rules Investment

April 26, 2011

[ October 31, 2011; 10:30 am to 1:30 pm. ] I am giving a workshop on Decision Management: Practical Steps to Get More From Your Business Rules Investment Monday October 31, 1:30-4:30pm Eastern at the Building Business Capability 2011 conference in Florida. The business rules approach, and business rules management systems, work. Organizations adopting them show clear benefits and a positive return on investment. Practical [...]

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Office Hours – a chance to ask your questions

April 24, 2011

[ May 6, 2011; 8:30 am to 9:30 am. ] I am available for “Office Hours” the first Friday of the month at 8:30am PT, 11:30am ET. This is an opportunity to ask your questions in an informal setting.
The next Office Hours is Friday, May 6, 2011 at 8:30am PT, 11:30am ET.
Call in number: 1-605-475-4282
Participant Access Code: 808933 followed by #

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Webinar: Increasing BPM agility and effectiveness with Decision Management

April 22, 2011

[ May 5, 2011; 10:00 am to 11:00 am. ] On May 5th at 10am Pacific/1pm Eastern I am giving a free webinar on “Increasing BPM agility and effectiveness with Decision Management”. Combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. Decision Management delivers a shared  framework for cross-functional business and IT collaboration creating game-changing [...]

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First Look – OpenRules Decision Management System

April 22, 2011

As promised when I was blogging from the Object Management Group standards meeting, I caught up with OpenRules recently. OpenRules was founded in 2003 by people who had previously developed a business rules management system. Their immediate focus was on business analysts and on empowering subject matter experts to build business rules with minimal IT [...]

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Managing (and automating) scattered policies

April 21, 2011

Michael Rasmussen had a great post recently – Hordes of Policies Scattered Across the Organization – in which he had a great list of the challenges with risk management policies. Now Michael’s view of Governance Risk and Compliance (GRC) is a little different than mine but he is spot on with this list of issues. [...]

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Some closing thoughts on IBM IMPACT 2011

April 13, 2011

I am back home after a couple of days at IBM IMPACT 2011 in Las Vegas and as promised here are a couple of closing thoughts.

Decision Management has gone mainstream
IBM put Decision Management front and center alongside Business Process Management. For someone like me who has been writing and talking about Decision Management for 9 [...]

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