Business Rules

IBM thoughts on Predictive Analytics Futures

June 2, 2011

IBM identified three big trends in predictive analytics that will drive some of its development efforts around predictive analytics:

New Data
New data types such as images and video as well as new sources like RFID and mobile devices must be accounted for and become part of how predictive analytics are built. Access to this data is [...]

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Smarter Customer Analytics and Decision Management with IBM

June 2, 2011

We got a quick overview of SPSS Decision Management (see my post on SPSS DM 6 or indeed the whole blog for my view of this). SPSS Decision Management combines predictive analytics, business rules and optimization/simulation to optimize high volume decisions like “should I search this car at the border” or “should I investigate this [...]

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Predictive Analytics spotlight from IBM

June 2, 2011

Deepak Advani kicked off day 2. SPSS was acquired by IBM in 2009 and, like all acquisitions, has to report on how well it has met the expectations set at acquisition time. SPSS has beaten every target set for it at acquisition and reviews have apparently been a “bit of a love fest”. SPSS has [...]

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Charting an analytics course to better outcomes with IBM

June 1, 2011

Rob Ashe and Mychelle Mollot kicked off the IBM Business Analytics Analyst Summit 2011. Rob began by pointing out that IBM is just 2 weeks away from its 100 year anniversary. IBM has focused on several themes for its 100 years he says including focusing on the science of information, on reinventing the corporation and [...]

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Update – Software AG

May 31, 2011

I got an update from Software AG after they announced webMethods 8.2 and ARIS 7.2.These two releases are the end result of work since Software AG acquired both companies. The releases contain features specific to both products based on their long standing roadmaps but Software AG also invested in improved integration of the two products. [...]

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How to maximize resource effectiveness with analytics

May 26, 2011

Analytics can transform your business. I shared with you how to transform customer retention and marketing with analytics. This time I’d like to share with you how to use the power of analytics and Decision Management to allocate constrained resources and to give you a competitive edge.
How to maximize resource effectiveness with analytics
Organizations are under [...]

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How to transform marketing with analytics

May 24, 2011

How to transform your marketing with analytics
Companies need to develop a loyal customer base and market effectively to them. But customers increasingly shop in multiple channels and formats, and have more choices than ever before. Your company can leverage the power of analytics to overcome these challenges. You can develop the capability to target customers [...]

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Webinar: Automating Business Rules – Avoiding 3 Common Pitfalls

May 23, 2011

[ June 7, 2011; 11:00 am to 11:45 am. ] I am giving a webinar on Automating Business Rules: Avoiding 3 Common Pitfalls with Corticon on June 7 at 11am Pacific.

Automating business rules enables organizations to make better, faster decisions.  Tremendous business gains can be achieved by improving productivity and customer service and by adapting quickly to changing market conditions. All [...]

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Transforming your business with analytics – a series

May 23, 2011

I want to share with you the collective wisdom of over 50 companies that have transformed their business using analytics. These companies tackled core business issues like customer retention, marketing, patient care, student achievement, and customer centricity in industries as varied as Retail, Telecommunications, Healthcare, Education, Government, Insurance and Banking.
Tomorrow I will kick off a [...]

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Decision technology events for October 2011

May 23, 2011

There are a number of great events related to Decision Management themes and technology platforms this October. Here’s my list so far for October 2011

Teradata Partners Conference and Expo 2-6 October, San Diego, CA
This is a great conference for anyone using or considering Teradata. I assume that this year there will be a solid set [...]

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The Essential CIO and Decision Management

May 18, 2011

IBM recently surveyed CIOs as part of their ongoing CxO research. This was the second time they did this – 2009 was the first. They just released the results of their analysis of the 3,000 interviews they conducted in 71 countries. The results are summarized in the body of the post along with some Decision [...]

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Business Rules Forum Presentation: Begin with the Decision in Mind

May 17, 2011

[ November 2, 2011; 11:00 am to 12:00 pm. ] I am giving a cross-track presentation on Beginning with the Decision in Mind at the Building Business Capability event in Florida November 2 at 2pm Eastern.

Years of working with business rules and other decisioning technologies from business intelligence to predictive analytics and optimization has made one thing clear – technologies alone are not the answer. [...]

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Business Rules Forum Panel: Business Rules Vendor Panel

May 17, 2011

[ November 1, 2011; 12:00 pm to 1:00 pm. ] I will be moderating the Business Rules Vendor Panel at 3pm Eastern November 1 at the Business Rules Forum in Florida. This is normally a great chance to hear the people who are building the next generation of business rules technology talk about the industry.

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eMetrics Panel: Practical Predictive Marketing

May 17, 2011

[ October 19, 2011; 1:00 pm to 2:00 pm. ] I am on a panel on “Practical Predictive Marketing” at eMetrics 2011 in New York. The panel is late in the day on Wednesday October 19th and I will be joined by Vicky Brock, Highland Business Research and Samantha Lipson, Rapp Collins Worldwide.

Predicting what people are going to do is a fool’s game. But [...]

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Predictive Analytics World Workshop: Driving Enterprise Decisions with Business Analytics

May 17, 2011

[ October 18, 2011; 6:00 am to 1:30 pm. ] I am giving a workshop on Driving Enterprise Decisions with Business Analytics at Predictive Analytics World in New York all day on Tuesday October 18th.

Putting business analytics to work is top of mind for organizations like yours. Business agility and operational responsiveness are more important than ever. There is a real opportunity to use analytics [...]

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Predictive Analytics World Presentation: Next Generation Claims Systems

May 17, 2011

[ October 19, 2011; 7:45 am to 8:05 am. ] I am giving a presentation on “Next Generation Claims Systems” at Predictive Analytics World in New York on Wednesday October 19 at 10:45am Eastern.

Today’s insurance claims systems deliver value by increasing efficiency through process automation and workflow. The use of manual decision points within these processes and systems, however, creates bottlenecks and under-utilizes company expertise. [...]

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Using Decision Management to make sure your agents can handle any call

May 17, 2011

I got an invite to a webinar on this topic the other day. The invite had some questions for you to ask yourself about your call center agents and how effective they would be if:

They could act the way you wanted them to every time
They didn’t have to have post-its or cheat sheets
They didn’t need [...]

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Newly updated white paper – Putting Predictive Analytics to work in Operations

May 15, 2011

As part of our ongoing efforts at Decision Management Solutions to promote the discipline of Decision Management we have been updating our white papers. I already blogged about a new white paper focused on Business Process Management – The Decisions at the heart of your process – and our update of Maximizing the value of [...]

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First Look – OpenRules Rule Solver and Rule Learner

May 12, 2011

I recently published a First Look on the open source OpenRules Decision Management System. Along with traditional Business Rules components, OpenRules includes two other important decision management components:

Rules Solver for solving optimization problems
Rule Learner for predictive analytics.

OpenRules Rule Solver is based on Constraint Programming (CP) [...]

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Extracting and designing a cross-channel decision in Insurance – an example

May 11, 2011

Some weeks back I wrote a series of posts on the role of Decision Management in Insurance. One post was called multi-channel distribution and customer communication and outlined how Decision Services that automate customer decisions improve customer treatment in a multi-channel world by improving their accuracy, timeliness and consistency.
The diagram at left shows how this [...]

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