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Business Rules

Equifax has been expanding beyond credit bureau data in recent years by providing better access to a broad range of their own fraud, employment, wealth, commercial and alternative data sources as well as 3rd party data to position themselves as an insights company. As part of this focus, their Decision Management platform, InterConnect, was rebuilt [...]

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM's Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems - something that Humana is focusing on [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) - IBM's Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

I am going to be at IBM InterConnect this week. I am speaking with Kaiser Permanente at 2pm on Monday - Pioneering Decision Services with Decision Modeling at Kaiser Permanente - so come by and here me and Renee speak about our successes with decision modeling with DMN (Decision Model and Notation), business rules and IBM Operational [...]

I am co-hosting a Decision Modeling Masterclass in association with DecisionCAMP 2017, 11 July 2017 in London with Jan Purchase, with whom I wrote “Real World Decision Modeling with DMN”. Decision modeling with the Decision Model and Notation (DMN) standard is fast becoming the definitive approach for sustained business engagement, improved traceability and flexible and analytic enterprise [...]

  The Decision Management Systems Platform Technologies Report began in early 2012 as a way to share our research and experience in building Decision Management Systems. Since then we have extended, updated and revised the report many times. This week we released the latest version - Version 8 - with a new, easier to use format. There [...]

I have trained a lot of practitioners in the Decision Model and Notation (DMN) - I am closing in on 1,000 decision modeling trainees now - and one of the interesting questions is always their motivation for using decision models. As I look back across all the folks I have trained, four motivations seem to bubble [...]

Forrester analyst Mike Gualtieri asks "if analytics does not lead to more informed decisions and more effective actions, then why do it at all?" Specifically in a great post What Exactly The Heck Are Prescriptive Analytics? he says (emphasis mine) Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn’t [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not - with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]

Tom Davenport had a great article recently on Data Informed - “Printing Money” with Operational Machine Learning. His intro paragraph is great: Organizations have made large investments in big data platforms, but many are struggling to realize business value. While most have anecdotal stories of insights that drive value, most still rely only upon storage cost [...]

Continuing blogging from Building Business Capability and it's time for Jan Vanthienen to talk decision modeling for the business analyst. Jan is a leading researcher into decision modeling and decision tables at the University of Leuven. Observation 1: Decisions are important for business, not only processes. Too often, he says, the process is modeled with no [...]

Continuing with blogs from Building Business Capability I am self-blogging the session I co-presented with David Herring, who leads the Process Transformation and Decision Management Program at a leading Northern California Healthcare organization, on “Pioneering Decision Services with Decision Modeling”. David works at a large not-for-profit health plan that does everything from inpatient, to home [...]

Continuing to blog at Building Business Capability 2016 with Ron Ross talking about operational excellence. [My comments in italics] He began by talking about the new technology available and its potential while expressing worries that technologies, and technological approaches, might not really change our businesses for the better. In particular he expressed concern that "channel mania" might [...]

Continuing to blog from Building Business Capability 2016 I am listening to Railin talking about next steps afterr getytingh funding for rules and process improvement. Railinc is a SaaS company supplying software to the rail industry. Railinc is modernizing how it implements rules and processes in their applications. The program covers all 6 product lines and [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter - data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Available now! Real-World Decision Modeling with DMN is done! Jan and I have put the book to bed and we are just working through the remaining steps to getting it completely available. But if you are coming to Building Business Capability 2016 you can get the book there. First, if you sign up for my workshop Decision Modeling with [...]

My colleague Gagan Saxena is presenting with Andrew Ray of Goldman Sachs on Beyond Textbooks: Building the Modern Business Architecture at this year's Building Business Capability conference. A modern Business Architecture has been developed to align organizational change projects and to leverage new technologies. Value Streams, Capabilities, Processes, Decisions, Data, Events and Metrics have been lined up [...]

I am opening the second day of IBM's Process Transformation Summit in Napa this year. I'll be talking on "Transforming business operations one decision at a time." In this session I'll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]

I am giving a presentation on Pioneering Decision Services with Decision Modeling at Kaiser Permanente with David Herring at this year's Building Business Capability conference. Well drafted guidelines help new users learn best practices, identify useful patterns and help enforce good governance. However, good guidelines are hard to develop and expensive as they involve significant investment from [...]