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Business Rules

AI is a hot topic and we get asked a lot by clients how they can succeed with AI or cognitive technology. There’s often a sense of panic – “everyone is doing AI and we’re not!” – and a sense that they have to start a completely separate initiative, throw money at it and hope [...]

I am giving a webinar on Boost Straight Through Processing in Your Claims System with Decision Automation at 10am Pacific on November 16. Register for this free webinar to see how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Processing rates to new heights to reduce costs, [...]

I am giving a webinar on Rapid Deployment of Customer Next Best Action at 10am Pacific/1pm Eastern on November 2. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world [...]

As part of the build up to Building Business Capability 2017 I gave an interview on transforming the business. Check it out. If you want to come to BBC 2017, there’s still time to register with code SPKDMS for a 10% discount. If you are coming to BBC 2017, don’t forget to register for my [...]

I have been working on Decision Management since we first started using the phrase back in 2002 – I’m probably the guilty party behind the phrase – and Decision Management Solutions (the company I run) does nothing but Decision Management. This gives us a unique perspective on new technologies and approaches that show up. One [...]

We are running our regularly scheduled, and highly reviewed, Decision Modeling with DMN training again October 3-5, 9:30am-11:30am Pacific each time. Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for business rules and predictive analytic projects. With decision modeling, [...]

I am speaking at an event in Switzerland, September 21 at 4pm CET at the Swiss Exchange in Zurich. I am talking about Successful digitalization and automation in the financial and insurance industry: State-of-the-art methodical approaches help companies succeed at digital transformation. Besides efficient IT architecture concepts, the Decision Model and Notation (DMN) standard plays an increasing [...]

I am presenting on Adopting Process and Decision Technology – the Subject Matter Expert’s Perspective with Alexandra Caraballo of Kaiser Permanente at this years Building Business Capability conference – Thursday at 4:50pm Kaiser Permanente is the nation’s largest not for profit healthcare network. Its not for profit mission means that philanthropy – making grants to [...]

I am presenting on Maximizing the Value of a BRMS with Decision Modeling at this years Building Business Capability conference – Wednesday at 4:50pm Several recent projects have combined decision modeling and the Decision Model and Notation (DMN) standard with a Business Rules Management System.  The use of decision modeling as the core requirements modeling [...]

Last week we completed the main phase of a proof of concept project at a client, one based in Jakarta Indonesia. After the report out, I tweeted Loving watching a Dr at one of my clients explain (in Bahasa) the decision model for claims handling they built #dmn #decisionmgt Tweets are great for this kind [...]

I am giving a webinar on Wednesday, August 2, 2017 at 1:00 PM EDT about 3 Critical Elements of a Digital Business Platform Enterprises increasingly demand digital implementations that differentiate them from their competitors. Digital Business Platforms deliver this differentiation by coordinating goal-directed work and supporting the intelligent interaction of people, software, and machines. These Digital Business Platforms [...]

Bastian Steinart of Signavio came up after the break. Like Jan and I, he focused on their experience with DMN on Decision Management projects and the need for additional concepts. Better support for handling lists and sets, handling iteration and multiplicity for instance is also something they find essential. They have developed some extensions to [...]

Last week, Silicon Valley research firm Aragon Research cited Decision Management Solutions as a visual and business-friendly extension to digital business platforms and named us a 2017 Hot Vendor in Digital Business Platforms. We’re delighted about this and feel pretty strongly that this validates our vision of a federated digital decisioning platform as an essential ingredient [...]

I am going to Tokyo at the end of July to talk Decision Management, DMN and AI. The event is Monday July 24, 2017 2pm- 5pm at the Japan Education Center. I’m going to discuss Decision Management and the role of technology for Business Rules, Big Data Analytics and AI in delivering it. I’ll introduce [...]

I am teaching a tutorial at Building Business Capability 2017 on Decision-Centric Business Transformation: Decision Modeling, Monday November 6 at 1:30pm. Whether simplifying business processes; increasing straight through processing; applying big data, advanced analytics or AI/cognitive technology; or looking for dramatic reductions in time to market, many transformation opportunities require a focus on decision-making. In fact, [...]

I am giving a webinar on Success in Customer Next Best Action: Decision Modeling, Rules and Analytics Thursday, May 18, 2017 10:00 AM PDT Digitizing, personalizing and improving customer interactions is critical to business growth, customer retention and market engagement. Executives want to ensure that every interaction with every customer adds value – they want [...]

Equifax has been expanding beyond credit bureau data in recent years by providing better access to a broad range of their own fraud, employment, wealth, commercial and alternative data sources as well as 3rd party data to position themselves as an insights company. As part of this focus, their Decision Management platform, InterConnect, was rebuilt [...]

Humana presented at InterConnect 2017 on their use of business rules on z/OS. Humana is a 3M member health insurer and a user of IBM Operational Decision Manager (ODM), IBM’s Business Rules Management System and has been focusing on using it to modernize some of their key mainframe systems – something that Humana is focusing on [...]

State Farm presented at IBM InterConnect 2017 on their challenges with large scale deployment of IBM Operational Decision Manager (ODM) – IBM’s Business Rules Management System. State Farm has a set of specific things it wants out of its BRMS: Well defined artifact lifecycle for auditing Rigorous deployment process support for confidentiality and consistency Self-service so authorized users [...]

I am going to be at IBM InterConnect this week. I am speaking with Kaiser Permanente at 2pm on Monday – Pioneering Decision Services with Decision Modeling at Kaiser Permanente – so come by and here me and Renee speak about our successes with decision modeling with DMN (Decision Model and Notation), business rules and IBM Operational [...]