business rules management system

Increasing customer satisfaction in claims processing with rules and process

April 12, 2011

Final IBM IMPACT session for me this year is If P&C Insurance talking about the role of process and rules in claims processing. If is the largest property and casualty insurer in the Nordic region and covers all sorts of risks across personal and commercial lines of business. Insurance Customer Satisfaction can seem like an [...]

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WebSphere Process Server and JRules United

April 12, 2011

Westenrot and Wurttembergbische AG is a German financial services company covering insurance, home loans and savings. W&W had a set of business processes for order processing across all the products sold by the bank. These processes validated, completed and stored the order data and then generate a PDF to send to the customer/archive and update [...]

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Nationwide Implements a Business Rules Solution to Improve Financial Processes Across the Enterprise

April 12, 2011

Three folks from Nationwide Insurance introduced their ILOG business rules implementation. Nationwide is one of the largest insurance and financial services companies with multiple brands offering products in property and casualty, mortgages, lines of credit, retirement plans and more. They are 124 on the Fortune 500, 16M policies and 32,000 staff. This project focused on [...]

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IBM Business Process Manager 7.5

April 12, 2011

The new Business Process Manager 7.5 brings together the WebSphere Lombardi Edition and WebSphere Process Server in a single go-forward product. IBM wanted to bring the power of the WPS runtime and the simplicity of the Lombardi platform while significantly improving design time governance and end to end  visibility. The new product has:

Process Server
The evolution [...]

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Decision Management: Orchestrating Consistent Enterprise-Wide Decisions

April 11, 2011

As companies move to this more changeable, uncertain world that requires a coordinate extended enterprise, it is essential to manage decisions as well as processes – not by using process management to manage decisions but by managing decisions alongside processes. These operational decisions – micro decisions – are the front line in driving business agility [...]

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Separation of concerns and the Service-Oriented Business Process

April 11, 2011

Nicklas Holmberg from the Lund School of Economics and Management in Sweden presented on the importance of separation of concerns in business process design. His work has been in healthcare, particularly around a system for vaccination management, and is focused on business rules and a business rules-centric approach to designing services and processes.
Nicklas began by [...]

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Opening keynotes at IBM IMPACT 2011

April 11, 2011

Nancy Pearson and David Farrell kicked off the main event. 8,000 people at IBM IMPACT apparently and Nancy introduced the key themes – helping companies optimize for growth and focus on delivering results. The topics are based on a continued focus on getting business and IT to work together (a key theme of Decision Management [...]

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The 3 B’s: Business Process, Business Rules and Business Intelligence

April 11, 2011

This post originally appeared as an article in my company‘s newsletter Decision Management News (sign up here).
Business Process, Business Rules, Business Intelligence – the three “B’s” that drive much of today’s IT investment. Often considered separate domains and separate sets of technologies, each B has its own center of excellence, its own methodology, its own [...]

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Attending IBM IMPACT 2011

April 9, 2011

[ April 11, 2011 to April 12, 2011. ] I will be attending the first couple of days of IBM IMPACT 2011. I will not be speaking but will be at a number of the Decision Management and ILOG sessions. If you would like to meet please DM me on Twitter (jamet123) or email me (james@decisionmanagementsolutions.com).

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Decision Management Product News Recap Q1 2011

April 6, 2011

Here is a recap of product news for Q1 2011
Analytics

First Look- Eagle Eye Analytics

Advanced predictive modeling for the Property and Casualty insurance market

First Look – SAS High Performance Computing

Distributed grid environment providing parallel job execution across multiple servers with shared physical storage

First Look – Opera Solutions

Analytics service provider that aims to improve machine intelligence and [...]

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First Look Corticon 5

April 5, 2011

A long established vendor in the business rules management space, Corticon describe themselves as focused on delivering better, faster decisions by automating business rules. They have 450+ customers across insurance, financial services, government, health and ecommerce and say they have seen rapid growth in revenues in 2010 and into 2011. They have just announced Corticon [...]

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Decision Tables in JBoss Drools getting an update

March 31, 2011

The JBoss Drools team sent me a link to a screencam of their latest work on web-based decision tables and rule templates. This latest one – Video demonstrating use of the new Guided Decision Table editor and Templating editor – shows how far they have come.
I did a fair bit of work with the JBoss [...]

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First Look – Eagle Eye Analytics

March 30, 2011

Eagle Eye Analytics is an analytics company offering advanced predictive modeling to the Property and Casualty insurance market. The company was formed 4 years ago and has been marketing a machine learning SaaS product for the last three years. The company prides itself on selling solutions to clients the way they want to buy them [...]

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The goal of a Decision Model and Notation Standard

March 29, 2011

Last week I posted from an Object Management Group standards meeting on efforts to develop a Decision Model and Notation standard. You can see my kick-off presentation and the table of contents in the first post of the sequence – OMG Decision Model Notation – Importance of Decisions. In response to this sequence one of [...]

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Discussing a proposal for a decision modeling notation

March 23, 2011

Warning –this is a post about a standards process so there are a fair number of abbreviations – I tried to describe the key ones.
There is a large community of users of business rules management systems, with thousands of large companies using them to automate and improve decisions. In addition, there is a strong sense [...]

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OpenRules and Decision Modeling

March 23, 2011

Jacob Feldman presented to the Object Management Group Decision Modeling Notation meeting on OpenRules – an open source “decision management system”. Jacob argues that OpenRules is a Decision Management System for a number of reasons – besides having a rule engine and a rule engine it also supports automated rule discovery, predictive analytics, an optimization [...]

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RuleGuide for managing decisions and rules

March 23, 2011

Lee Lambert of New Wisdom Software presented on his RuleGuide product (see my first look on RuleGuide) to the group considering a Decision Modeling Notation for the Object Management Group. Lee initially focused on the typical complexity that comes when working with Business Process Management and Business Rules Management. Most projects started with a large [...]

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Decisions in IBM WebSphere/ILOG BRMS

March 23, 2011

Christian de Sainte Marie from the ILOG group at IBM presented to the OMG Decision Model Notation day on the role of decisions in the ILOG Business Rules Management System. Christian started by describing a BRMS (see my brief on what is a BRMS) and the ILOG BRMS in particular. He drilled down a little [...]

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The KPI Decision Model

March 23, 2011

Barb von Halle and Larry Goldberg from KPI and one of their clients presented to the Object Management Group session on the KPI Decision Model (Barb recorded a webinar on the Decision Model for me some time back). KPI has been working on the Decision Model for some time and published a book on this [...]

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Standard processes, custom decisions

March 9, 2011

I gave a webinar on Smarter ERP with Decision Management and one of the tweets during the presentation – “Standard processes, custom decisions” prompted a few requests for more details. So, here goes.
When I talk to companies about their ERP implementations we often end up discussing the balance between standardization/globalization and flexibility/localization. These companies invested [...]

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