Posts tagged as:

business process

Thoughts on Pega acquiring Chordiant

March 15, 2010

The news today is that Pegasystems (rules-based business process management) is acquiring Chordiant (decision-centric CRM). This is interesting news as it merges a company (Chordiant) with a very decision-centric/decision services separate from process mindset with one (Pega) that has mixed rules and process together much more.
Chordiant have been one of my companies to watch for [...]

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New SAP BPM/business rules book coming

March 3, 2010

Syndicated from ebizQ
I am working with some folks at SAP on a new BPM book – Applying Real-World BPM in an SAP Environment. I am working on chapters about the role of decisions in processes (check out this post for some help on this topic) and on the use and management of business [...]

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SAS and Accenture announce partnership

February 17, 2010

Accenture and SAS announced today that they will jointly create an analytics group focused on financial services, healthcare and public service. They describe this as a “significant evolution of the existing relationship between the two companies”. The release is at  http://www.sas.com/news/preleases/AccentureSASAnalyticsGroup.html
This is obviously an interesting announcement. Ever since IBM announced its new Business [...]

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Time to register for Gartner BPM and my workshop

February 11, 2010

The Gartner Business Process Management Summit, March 22-24, at Caesars Palace in Las Vegas, promises to be great with some good keynotes, lots of Gartner analysts and plenty of sponsors. The early bird rate for the event ends this Monday – register by 5 p.m. EST February 15 and save $300. I [...]

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Decision points

February 10, 2010

Syndicated from ebizQ
My friend Jerome had a post this week on finding decision points – the spots in a business process where you make a decision – that was prompted by discussions he and I had with a joint client. Jerome focuses on certain kinds of activities and the words that describe them like analyze, [...]

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Book Review – Analytics at Work

January 26, 2010

I received a pre-release copy of Tom Davenport’s new book Analytics at Work: Smarter Decisions, Better Results. The book is a follow-on to Competing on Analytics (reviewed here) and is a shorter, pithier book than its predecessor. Once again Tom collaborates with Jeanne Harris and this time Robert Morison of the Concours group. Where the [...]

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Business processes and decisions – an emerging consensus?

January 21, 2010

Bruce Silver wrote a couple of interesting posts on this topic – Integrating Process and Rules – Part 1 and Part 2. Reading Bruce’s posts, and thinking back on the various posts I have written about business process and business decision management (Risks of pursuing BPM without decisioning, Adding decisioning to your BPM initiative or [...]

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What You Need to Know about Decisioning with Business Rules for 2010 and Beyond with Ron Ross

January 21, 2010

[ February 11, 2010; 10:00 am to 11:00 am. ] Our first webinar of 2010 is Ron Ross on Decisioning with Business Rules for 2010 and Beyond

How can you achieve an order-of-magnitude improvement in your current way of supporting business processes? Learn how other companies have done it – deliberately and with no silver bullets. In this thoughtful discussion, Ron reviews what leading companies are [...]

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A decision-centric organization

January 19, 2010

Syndicated from ebizQ
This week I thought I would write about decision-centric organizations. Organizations face many challenges in today’s business climate. Organizations whose success or failure is determined by the decisions they make (which claims to pay, which customers to target, which transactions to investigate for fraud) are handicapped by systems that are centered on processes [...]

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Progress Software and Savvion

January 14, 2010

I got a briefing from my friends at Savvion and their new colleagues at Progress Software (Savvion is being acquired by Progress).
Progress has been positioning itself around operational responsiveness – responding to opportunities and threats in real time, to what’s happening right now: What are competitors doing right now and can we adjust pricing, what [...]

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Article on using decison management and BPM together

October 18, 2009

I wrote an article with Vijay Narayanan (of artofsoftwarereuse.com) on using decision management and business process management in combination – Achieving Organization Agility Using Decision Management.

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SAP BPM – a discussion #sapteched09

October 14, 2009

Sandy Kemsley and I spent an interesting hour discussing SAP BPM with Wolfgang Hilpert.
SAP has recently announced and previewed 7.2 of their Netweaver BPM product (as discussed by Sandy here). While this release was  really focused recently on improving modeling with BPMN there are a number of other improvements:

Creating user interfaces based on these processes [...]

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Process-centric Composite Applications with SAP Netweaver #sapteched09

October 13, 2009

Composite applications combine various existing functions into a new application, typically managed using a business process or orchestration as the framework. SAP talks about core business processes, those built into the enterprise application backbone,and composite business processes that integrate and extend these processes by reusing the services within them. Specifically a composite application contains:

Workcenter
Where users [...]

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Decisioning platforms and managing business rules

October 8, 2009

While at the recent Gartner BPM conference (twitter feed at #gartnerbpm) I got some interesting questions from @gagan_s. He saw my posts on the bare essentials of making rules work and @skemsley’s post on my advanced decisioning for process excellence session (recording here).
The first question he asked was a follow-up to Jim Sinur (@jimsinur) saying [...]

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Dynamic BPM and agility

October 6, 2009

Jim Sinur presented on how companies are preparing for change and using agility as an advantage. Not just as a technology option but as a requirement for transformation. In some sectors this ability to do dynamic BPM is becoming a competitive weapon. Key issues:

how will BPM become more dynamic
what impact will SOA, web, events, governance [...]

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Business Agility Now!

October 6, 2009

Nancy Pearson, who I interviewed recently, discussed IBM’s new Business Agility Now! initiative. IBM launched Smarter Planet about a year ago, focusing on the instrumented, interconnected and intelligent organization. The initiative is being driven by the massive increase in instrumentation (with smaller things being instrumented as well as the natural world), how interconnected organizations have [...]

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Advanced decisioning for process excellence

October 6, 2009

I presented this morning on Advanced decisioning for process excellence and Sandy Kemsley wrote a nice summary over on her blog Column 2 : Advanced decisioning #GartnerBPM.
I gave the session again as a webinar and the recording is available here.
I am going to give the session as a webinar on Thursday of this week (details [...]

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BPM Optimization and Simulation

October 5, 2009

Jim Sinur is up next on optimization and simulation. The world is changing fast so he sees the use of optimization and simulation becoming broader than its traditional role of improving existing process. Optimization and simulation allows:

Try new processes in a safe environment
Give business people power to try changes before they go live
Help in scenario [...]

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Decision management and the top 4 concerns of CIOs

September 29, 2009

Syndicated from ebizQ
I was reading an article on The top 10 CIO concerns and I was struck by the first four:

Business productivity and cost reduction
IT and business alignment
Business agility and speed to market
Business process re-engineering

It seemed to me, reading this list, that all four of these were concerns that could be addressed [...]

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All about Smart Work with Nancy Pearson

September 23, 2009

I got a chance to sit down with Nancy Pearson, Vice President BPM, SOA, WebSphere and Industry Marketing at IBM last week to talk about Smart Work and other related topics. Smart Work is one of the four major themes that are part of IBM’s overall Smarter Planet initiative – New Intelligence, Green and Beyond, [...]

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