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business decisions

I recently published a new article in the Teradata Magazine – Get Closer to Your Data If data holds the secrets to better business decisions, then advanced analytics is the means to getting data to reveal that information. That’s why organizations striving to be more data driven are adopting advanced analytics. New and improved techniques offer solutions [...]

I am giving a webinar November 20 [New Date] at 11am Pacific/2pm Eastern with Information Management magazine on Analytics Maturity Curve or Landscape? What’s the difference between the various analytic capabilities? How do I map available analytic capabilities to my business needs? What’s the right combination of capabilities for me now and in the future? [...]

I will be giving the Decision Management and Business Rules 101 class at BPM Institute’s New York event in November – Monday November 3 Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, increases straight [...]

As part of our ongoing “Meet our Partners Series” I caught up with Juergen Pitschke of BCS, a Decision Management Solutions partner. Juergen and I are giving a webinar on April 1 – Getting Started with Decision Management. Please describe your current role and title and tell us a little about your company I’m Juergen Pitschke the founder [...]

I am teaching a live online version of the BPM Institute’s Decision Management and Business Rules 101 class on April 9 and 10th, 1-5pm ET each day. Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 [...]

Last week I emphasized four key facts about legacy modernization. To move forward you need to find the legacy code that represents business decisions such as a pricing engine (what price is this product for this customer), eligibility logic (is this customer eligible for this offer or service), approval rules (can this claim be auto-approved) and replace [...]

First Look: i4C Analytics

i4C Analytics is focused on delivering advanced analytic applications for specific industries and business decisions. These packaged analytic applications apply predictive analytics in real-time in a highly automated environment. The applications use automated analytic model creation as well as allowing data scientists and predictive analytic professionals to integrate their own models to solve the business problems [...]

I have been giving a class on Defining Business Goals for Predictive Analytics as part of the University of California Irvine Extension’s Predictive Analytics Certificate program. Predictive analytics can be used to seek out increasingly small margins and understand a company’s customers, products, channels, partners, and more. However, predictive analytics is only part of the [...]

We recently released The Decision Management Manifesto. In previous posts I explained why we did this and why decisions are important. This week I want to talk about the technologies involved in Decision Management. Most organizations will find that adopting Decision Management requires them to adopt some new technologies. Managing and automating business decisions is different [...]

Someone pointed out an old post of mine recently and, as they said it was particularly useful to them, I thought I would re-post it: Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was “Change business rules and processes without impacting underlying [...]

I am giving a webinar at 10 am Pacific/1pm Eastern April 11, 2013 on Operational Customer Interaction Analytics with Aha! Software and Adundance Studios. A fundamental transformation in how customers and companies interact around products and services is underway as the social, mobile and informed customer expects personalized and relevant interactions at every touch point. Companies must [...]

I am giving a webinar at 10 am Pacific/1pm Eastern April 11, 2013 on Operational Customer Interaction Analytics A fundamental transformation in how customers and companies interact around products and services is underway as the social, mobile and informed customer expects personalized and relevant interactions at every touch point. Companies must establish relevant engagement with their [...]

Gagan Saxena and I are speaking at this year’s Building Business Capability conference October 28 – November 1 in Fort Lauderdale, FL  and I am giving a tutorial. My speech is on Beyond Business Agility: Becoming Analytic and Adaptive Organizations are increasingly focused on delivering more agile systems. The use of business rules as a foundation for [...]

#9: I would like to invest in business rules and decision management but my manager just doesn’t get it This excuse typically arises because “decisions” are too generic to get management attention. Instead, focus on how automating decisions can help with more precise pricing, customer retention or cross-sell offers, better consistency when coping with staff [...]

Dean Abbot wrote a great post recently “Why Defining the Target Variable in Predictive Analytics is Critical” in which he referenced the CRISP-DM approach to building predictive analytic models and talked about the importance of target variable selection in building an effective model. The thrust of Dean’s post was the crucial point that because The [...]

KDNuggets had an interesting poll this week in which readers expressed themselves as Skeptical of Machine Learning replacing Domain Expertise. This struck me not because I disagree but because I think it is in some ways the wrong question: Any given decision is made based on a combination of information, know-how and pre-cursor decisions. The know-how [...]

Some time back I wrote Here’s how decisions and rules relate (and how to manage them) and it seemed to me that this could do with being repeated with small updates. One of the questions I get often is around how decisions and business rules relate. Business rules are, after all, one of the core technologies [...]

An interesting discussion started on twitter this week with @BigBlueMilky saying “Decision Management is so much more that just using business rules” – something I strongly agree with. @JeffreyGoodReq followed up by adding “But you must start with business rules” and, when I disagreed and said you must start with Decisions added “rules = context [...]

I am giving a webinar for IBM on “Strategic Advantage of Focusing on Decisions” on 10/19/11 at 11 AM PT / 2 PM ET. I will discuss the value of becoming a decision-centric organization. Learn strategies and best practices for leveraging technology to execute operational business decisions more effectively. See how you can bridge the [...]

My friends at Corticon had an interesting press release today about a survey they just conducted – More Than 40 Percent of CIOs and CTOs Surveyed Plan to Automate Decision Management Processes. There were some interesting results in this. First, as their headline notes, we are starting to get some serious consideration of automated decision-making, [...]