Posts tagged as:

business analytics

Update from SAP Co-CEOs

March 15, 2010

Got a quick update today from the new co-CEOs of SAP – Bill McDermott and Jim Hagemann Snabe.
Jim focused on their innovation strategy – making significant steps into on-demand business applications, aiming to support a hybrid approach allowing customers to mix on-demand and on-premise software. In addition they aim to increase support for running the [...]

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Thoughts on Pega acquiring Chordiant

March 15, 2010

The news today is that Pegasystems (rules-based business process management) is acquiring Chordiant (decision-centric CRM). This is interesting news as it merges a company (Chordiant) with a very decision-centric/decision services separate from process mindset with one (Pega) that has mixed rules and process together much more.
Chordiant have been one of my companies to watch for [...]

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Predictive analytics – some tips

March 5, 2010

Syndicated from BeyeNetwork
In a great post on 8 things to keep in mind on predictive analytics, some folks from Diamond Management & Technology laid out some things to keep in mind that I really liked. Here they are with my comments – you can get more detail on each from the series of posts [...]

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Great interview with Deepak Advani of IBM

February 24, 2010

Doug Henschen has a great interview with Deepak Advani of IBM, the new head of IBM’s newly acquired SPSS business (and I am not just saying that because he mentions Smart (Enough) Systems).  I am looking forward to seeing what IBM does with the combination of ILOG and SPSS, along with InfoSphere, WebSphere, FileNet and [...]

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BI 2010 – Optimizing revenue collection

February 24, 2010

Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He began by pointing out that there is a difference in how public sector organizations use BI – a focus on service delivery not profits, on taxpayers not customers, enforcement campaigns not marketing campaigns and so [...]

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BI 2010 – Optimizing revenue collection

February 24, 2010

Eugene from SARS, the South African Revenue Service, presented next on how SARS is using BI in revenue collection. He began by pointing out that there is a difference in how public sector organizations use BI – a focus on service delivery not profits, on taxpayers not customers, enforcement campaigns not marketing campaigns and so [...]

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BI 2010 – BI and Performance Management

February 23, 2010

Continuing at BI 2010, Jon Hill spoke on the combination of BI and Performance Management. Jon reiterated the constantly changing environment and the tendency of companies to spend large amounts of money on data infrastructure without thinking through the way this investment will make a difference. In one extreme example he had seen one company [...]

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BI 2010 – Making BI more strategic

February 23, 2010

I have just opened ITWeb’s BI 2010 in Johannesburg talking about decisions and importance of decision making in making BI matter (I will post my slides later). Great audience, nearly 200 people with a strong showing from end user customers (75%) and, very interestingly, nearly half considered themselves business / IT straddlers which is a [...]

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Analytic Journeys #pawcon

February 19, 2010

Here’s my presentation from Predictive Analytics World, reproduced with permission from Predictive Analytics World and Rising Media.Analytic Journeys from Predictive Analytics World

View more presentations from Decision Management Solutions.

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SAS and Accenture announce partnership

February 17, 2010

Accenture and SAS announced today that they will jointly create an analytics group focused on financial services, healthcare and public service. They describe this as a “significant evolution of the existing relationship between the two companies”. The release is at  http://www.sas.com/news/preleases/AccentureSASAnalyticsGroup.html
This is obviously an interesting announcement. Ever since IBM announced its new Business [...]

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Protecting the most vulnerable #pawcon

February 16, 2010

John McConnell of Analytical People presented on the use of analytics in the UK’s transition to digital TV. This is being rolled out region by region, trying to improve the process each time. Several regions have been converted already. There is a group of people, in the UK as in other countries, for whom TV [...]

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Optimizing customer service levels with predictive analytics #pawcon

February 16, 2010

Richard Boire gave a presentation on predictive analytics in customer service at the Canadian Automobile Association. Organizations that successfully adopt analytics are willing, and able to change. Richard’s focus then is on tools and techniques that help create the engagement needed to drive adoption.
CAA is the Canadian equivalent of the US AAA, providing insurance, travel [...]

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Inductive Business-Rule Discovery in Text Mining #pawcon

February 16, 2010

Dean Abbott of Abbott Analytics presented on the induction of business rules having become, he said, reacquainted with and convinced of the value of business rules alongside data mining (something, of course, I would strongly support). The particular problem was a call center help desk in which text mining was used to find the rules [...]

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Text Mining examples with John Elder #pawcon

February 16, 2010

John Elder, one of my favorite presenters, introduced a series of customer stories around text mining/text analytics. He calls this "the wild west" of analytics with lots of startups and innovation. He points out that these kinds of analytics must be designed to complement human capabilities, not least because the human brain is good at [...]

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7 Innovative uses of analytics #pawcon

February 16, 2010

Eric Siegel’s keynote focused on new and innovative uses of analytics – asking the audience to focus on their most expensive operations, their greatest operational risks, their critical operational decisions.
Predictive analytics, he says, is a business intelligence technology that produces a predictive score for each customer or prospect – something scoring their risk of fraud, [...]

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Coming soon – Predictive Analytics World

February 2, 2010

Syndicated from BeyeNetwork
Predictive Analytics World, February 16-17, 2010 at the Palace Hotel in San Francisco is turning into the biggest yet. I am going to be speaking on analytic journeys and giving a workshop on putting predictive analytics to work and there are some great keynotes from Andreas Weigen (ex-amazon.com), Kim Larsen (Charles Schwab) and [...]

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Business Analytics in Operations

January 26, 2010

Syndicated from BeyeNetwork
I am working with the folks at B-eye Network and sponsors Oracle, SAS, Aha!, Adaptive and Fuzzy Logix on some research – Business Analytics: Putting Analytics To Work.There is growing interest in the power of analytics, especially predictive analytics, to improve business operations. The use of data mining and analytic techniques in operational [...]

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First Look – SAS Real Time Decision Manager

January 19, 2010

SAS Real-Time Decision Manager (RDM) is designed for inbound communications, complementing outbound communication solutions. It aims at real-time delivery of decisions and recommendations during a customer interaction to optimize that interaction to improve revenue, growth and retention. For example, in retail banking, a customer might come in with a new job with very different income [...]

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Speaking at the IBM CIO Leadership Exchange

January 15, 2010

[ March 9, 2010 to March 10, 2010. ] I am speaking at the 2010 CIO Leadership Exchange, hosted by IBM Chairman, President and CEO, Sam Palmisano. The forum has been designed around the theme of “Leadership for a Smarter Planet” and will explore how CIOs are tapping business analytics, systems and infrastructures, and new IT value models. The program will provide access to [...]

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Predictive Analytics World – Early Bird expiring

January 14, 2010

Quick note to let you know that the early bird pricing for Predictive Analytics World expires this week so it’s time to register. You can also use my discount code – SPEAKPAW010 – to get a 15% discount. I am running a workshop the day before (you should be there) and speaking/moderating on the first [...]

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