October 7, 2008
On my recent trip to Europe I got my first chance for a real look at SeeWhy’s product and their announcement today of SeeWhy Tracks Individual Customers’ Digital Mood seemed like a good reason to blog a little about this interesting product. The latest version helps manage customer experience by analyzing page errors, page load [...]
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October 7, 2008
The folks from Cordys presented their view of the new business operations platform. Current systems development is in the context of four key game-changing trends:
Consumerization
Not just technology but can deliver business processes as services using the Internet
Commoditization
Virtualization
Not just of hardware but of processes and teams
Globalization
In this environment, processes are a key competitive advantage – much [...]
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