BPMS

Increasing BPM agility and effectiveness with Decision Management

May 9, 2011

The recording of “Increasing BPM agility and effectiveness with Decision Management” is now available and you can access it by here (registration required). This webinar showed how combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness.
If this topic interests you [...]

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Reminder – free webinar on Increasing BPM agility and effectiveness with Decision Management

May 4, 2011

Tomorrow, May 5th, at 10am Pacific/1pm Eastern I am giving a free webinar on “Increasing BPM agility and effectiveness with Decision Management”. Combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. I will cover how combining Decision Management with BPM:

Delivers simpler, more [...]

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Rapid Fire Business Rules at Gartner BPM

April 28, 2011

Roy Schulte of Gartner gave a rapid fire session on business rules. Business rules he says can be used in multiple ways in a Business Process Management context. It can be used to make applications smarter and more flexible by externalizing rules. You can also use them to control process flow. And you can use [...]

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Webinar: Increasing BPM agility and effectiveness with Decision Management

April 22, 2011

[ May 5, 2011; 10:00 am to 11:00 am. ] On May 5th at 10am Pacific/1pm Eastern I am giving a free webinar on “Increasing BPM agility and effectiveness with Decision Management”. Combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. Decision Management delivers a shared  framework for cross-functional business and IT collaboration creating game-changing [...]

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Increasing customer satisfaction in claims processing with rules and process

April 12, 2011

Final IBM IMPACT session for me this year is If P&C Insurance talking about the role of process and rules in claims processing. If is the largest property and casualty insurer in the Nordic region and covers all sorts of risks across personal and commercial lines of business. Insurance Customer Satisfaction can seem like an [...]

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WebSphere Process Server and JRules United

April 12, 2011

Westenrot and Wurttembergbische AG is a German financial services company covering insurance, home loans and savings. W&W had a set of business processes for order processing across all the products sold by the bank. These processes validated, completed and stored the order data and then generate a PDF to send to the customer/archive and update [...]

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Webinar: Analytics in Action: BPM and Intelligent Operations

January 29, 2011

[ March 10, 2011; 12:00 pm to 12:45 pm. ] I am giving a webinar on BPM and Intelligent Operations as part of the ebizQ BPM in Action series on March 10. Operational systems can certainly be made more efficient with BPM, but what about making them more effective? Increasingly, companies need intelligent operations that deliver a real improvement in effectiveness. BPM is the right [...]

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Information Week Webinar – What, exactly, do you mean by business rules

December 1, 2010

[ December 9, 2010; 11:00 am to 12:00 pm. ] I am presenting at an IBM/Information Week webinar What, exactly, do you mean by business rules on December 9th. I will try to clear up the confusion between rules and decisions, explaining why this distinction is critical if you expect to incorporate improved agility into your organization’s ability to respond to market demands, competitive actions [...]

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Pegasystems and Chordiant – an update

September 14, 2010

I got an update from Pegasystems recently, mostly to talk about how the integration of Chordiant is going. I shared my original thoughts on the Pegasystems/Chordiant combination at the time but this was my first chance to chat with them since then.  Pegasystems continues to do well with its  12th record revenue quarter and climbing [...]

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Simplifying complex processes

September 9, 2010

Syndicated from ebizQ
There are lots of good reasons for adopting business process management as an approach, and a Business Process Management System as a technology. The benefits that can be gained are real but they can be undermined by over complex process designs. If the process you end up designing is the BPMN or BPEL [...]

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First Look – Alfresco Activiti

August 31, 2010

I got an update from the folks at Alfresco recently. This company is an open source content management project, begun by a team that left Documentum some years ago. The project now has about 2M downloads and is a commercial open source company with 1,200 paying customers – mostly among those typically comfortable with open [...]

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Webinar – Simplifying over-complex processes

August 30, 2010

One of the prime causes of over-complex processes is the inclusion of decision-making in process designs. Organizations that identify the decisions in their processes and manage them as peers – not part of the process but supporting it – find they can simplify process designs, increase agility and bring business users and IT into better [...]

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Speaking in Paris, July 1

June 22, 2010

[ July 1, 2010; ] I am presenting at an IBM event in Paris on the role of decisions and decision management in building more intelligent business processes. Here’s the description of the event (in French):
Une nouvelle faco de traviller
Tedaes Logicielles, Edition Speciale Agilitite
July 1 IBM Forum de Bois-Colombes
More details
Besides the morning keynote I am also presenting at a more [...]

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Webinar: Business rules and decisions in BPM (SAP)

May 4, 2010

[ May 6, 2010; 6:00 am to 7:00 am. ] I am giving a webinar for SAP on business rules and decisions in BPM. You can register here and the recordings will be available. This is one of a series promoting SAP’s new book on BPM, which I am writing a couple of chapters for. You can also download a white paper I wrote for [...]

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More on replacing COBOL with something useful

February 10, 2010

Lisa posted an interesting comment on an old post of mine (Why don’t you replace COBOL with something useful (not Java)) in which she make some interesting comments:
I understand your last point that using a declarative “model” such business rules would be preferable to replace legacy COBOL applications instead of using a procedural language.
Indeed. [...]

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Accelerating SAP BPM with Business Rules #sapteched09

October 15, 2009

A hands on session at SAP TechEd discussing business rules in the context of SAP Netweaver BPM. The basic pitch was reiterated – business rules embedded in code are hard to maintain, hard to expose to the business users and hard to estimate change costs while rules outside the system are scattered and hard to [...]

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SAP BPM – a discussion #sapteched09

October 14, 2009

Sandy Kemsley and I spent an interesting hour discussing SAP BPM with Wolfgang Hilpert.
SAP has recently announced and previewed 7.2 of their Netweaver BPM product (as discussed by Sandy here). While this release was  really focused recently on improving modeling with BPMN there are a number of other improvements:

Creating user interfaces based on these processes [...]

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Process-centric Composite Applications with SAP Netweaver #sapteched09

October 13, 2009

Composite applications combine various existing functions into a new application, typically managed using a business process or orchestration as the framework. SAP talks about core business processes, those built into the enterprise application backbone,and composite business processes that integrate and extend these processes by reusing the services within them. Specifically a composite application contains:

Workcenter
Where users [...]

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Decisioning platforms and managing business rules

October 8, 2009

While at the recent Gartner BPM conference (twitter feed at #gartnerbpm) I got some interesting questions from @gagan_s. He saw my posts on the bare essentials of making rules work and @skemsley‘s post on my advanced decisioning for process excellence session (recording here).
The first question he asked was a follow-up to Jim Sinur (@jimsinur) saying [...]

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Dynamic BPM and agility

October 6, 2009

Jim Sinur presented on how companies are preparing for change and using agility as an advantage. Not just as a technology option but as a requirement for transformation. In some sectors this ability to do dynamic BPM is becoming a competitive weapon. Key issues:

how will BPM become more dynamic
what impact will SOA, web, events, governance [...]

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