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BPMInstitute.org would like to get your insights on how you’re using Digital Decisioning and Analytics in your organization. Your feedback will help shape articles and focus at BPM Institute for 2018. Digital Decisioning and Analytics survey Are you using analytics and reporting to innovate business functions and models? What is the state of your analytics [...]

Bastian Steinart of Signavio came up after the break. Like Jan and I, he focused on their experience with DMN on Decision Management projects and the need for additional concepts. Better support for handling lists and sets, handling iteration and multiplicity for instance is also something they find essential. They have developed some extensions to [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not – with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]

Final session for me at Building Business Capability is Denis Gagne of Trisotech talking about the intersection of process, case and decision modeling – BPMN, CMMN and DMN – and the importance of these standards to business analysts. Denis reminds us that all organizations are facing a new digital future with rapid technology change, changing customer [...]

Last day of blogging from Building Business Capability and the first topic is modern business architecture with Gagan Saxena, VP of consulting at Decision Management Solutions, and Andrew Ray of Goldman Sachs. The presentation is focused on a new approach to business architecture to address problems in the legacy approaches – one that connects business at rest to business [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

Jerome Boyer of IBM presented a methodology – Best Practices for Managing a Cognitive Business Operations (CBO) Journey Proven Method. Cognitive, in this context, is about extracting intent from unstructured text using natural language and thus improve process execution. By adding Watson services to a BPM/ODM installation, organizations can improve interactions, improve assignments, improve advice and deliver faster reactions. For [...]

I am going to be the featured speaker at BP-3’s BPM Camp London on March 31. The event starts at 1pm local time and runs into an event event: Welcome & Introduction to Digital Transformation Introduction to Smarter Process & Real World Examples Importance of User Interface in BPM Adoption Four Pillars of Operational Excellence and the [...]

Jan Purchase of LuxMagi and I are working away on our new book, Available now! Real-World Decision Modeling with DMN and I wanted to take a moment to talk about why Jan and I are the right people to be writing this. Our aim is to provide a comprehensive book that explains decision modeling as well as the DMN standard and [...]

As regular readers know I have been working on a new decision modeling book – Real World Decision Modeling with DMN – with Jan Purchase. While you wait for this book from Meghan-Kiffer press you might want to check out Questioning BPM? This was a fascinating exercise in which Paul Harmon and Roger Tregear asked a whole [...]

I am giving a webinar on How to Innovate Risk Management and Customer Centricity with Roger Burlton of the Process Renewal Group , February 17th at 11am Pacific. It’s a great chance to hear how to innovate risk management and customer processes with decision and process management, from two leading experts. Operational decision making is [...]

Last year BPM expert Sandy Kemsley and I did some research on the infrastructure you need to develop excellent, smarter, mobile apps. Mobile devices have gained enough traction with consumers and employees to require mobile applications as a part of an enterprise strategy. However, these mobile apps must be more than mere information presenters – they [...]

I am giving a webinar with Sandy Kemsley on “Smarter Mobile Apps with Process and Decision Management“, January 19th at 10am Pacific/1pm Eastern Mobile devices have gained enough traction with consumers and employees to require mobile applications as a part of an enterprise strategy. However, these mobile apps must be more than mere information presenters. In [...]

First Look: XMPro

I got a chance recently to catch up with the folks from XMPro. XMPro is a .NET-based Intelligent Business Operations Platform with headquarters in Dallas and offices in Denver, Sydney, London and South Africa. The folks from XMPro see the world as a very event-driven environment with work arriving in an increasingly dynamic fashion day [...]

Roy Schulte of Gartner gave a webinar last week on “Best Practices for Real-Time Analytics and Decision Management” Digital business is driving CIO and senior IT leader awareness of decision management, an emerging discipline comparable to data management and business process management. Decision management improves business effectiveness by embedding real-time analytics and business rules into [...]

Our Partner Azinta is running a Decision Management and Decision Modeling class in the UK in July: Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for projects that integrate process models, business rules and predictive analytics.  Watch [...]

If you are a business analyst and a member of the International Institute of Business Analysis (IIBA) then, like me, you have been waiting for the new version of the Business Analyst Body of Knowledge or BABOK to be released. A little while back this wait was finally over and BABOK 3 was released (details here). If you [...]

As you may know, Tom Debevoise and I recently published The MicroGuide to Process and Decision Modeling in BPMN/DMN: Building More Effective Processes by Integrating Process Modeling with Decision Modeling. The Business Process Model and Notation, BPMN 2.0, has established itself as the dominant standard for process modeling since its release in 2011. The publication [...]

Tom Debevoise and I gave a webinar this week on 4 key benefits of using the Business Process Model and Notation (BPMN) and the Decision Model and Notation (DMN) standards. We highlighted the power of these two standards in combination, specifically in terms of: Streamlined processes A combination of process modeling and decision modeling produces simpler [...]

In a recent announcement, the Object Management Group made it clear that process people – those getting BPMN (Business Process Model and Notation) certification specifically – should know about decision modeling and the new Decision Model and Notation (DMN) standard. In this press release OMG Updates Business Intermediate Level of BPM Certification Program the role of DMN in [...]