bank

Giving retail banking customers what they want

January 2, 2012

Jim Davis of SAS had an interesting post back in October - What do retail banking customers want?- in which he talked about the results of some consumer surveys and the banking industry’s response. The three results Jim discussed were clarity and fairness, easy access and quality customer experience. Interestingly I see all three of these [...]

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Predictive Modeling Tools for Analytic Teams #FICOWorld

November 3, 2011

The other session I got to see at FICO World was a panel discussion on analytic modeling tools with representatives from UniCredit (Italy), Ferratum (Finland), Nedbank (South Africa), and Citi.
Challenges and rewards of building an analytic modeling team

Always start from scratch with fresh, inexperienced teams and this is both challenging and rewarding
Challenges are personal and [...]

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Adaptive Control in Collections at a US Regional Bank #FICOWorld

November 3, 2011

Time for a quick session or two at FICO World. Chip Clarke and Andrew Beckman presented on the use of customer-level TRIAD to continuously improve their collection results for their retail banking products – to do “Adaptive Control”. Adaptive control, for those not familiar with the term, means continually challenging the way you make decisions [...]

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First Look – FICO Model Builder 7.2

August 18, 2011

Model Builder is FICO’s predictive analytic workbench remains focused on superior scorecard technology with advanced inferencing and reject inference (described in my review of Model Builder 7.1). Integration with the Blaze Advisor BRMS and integration for common variable libraries remains a largely unique feature. The focus of the newly announced Model Builder 7.2 is on [...]

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Jobs – Nomis Solutions hiring

July 27, 2011

One of my clients, Nomis Solutions has a number of jobs open: Client Director, Data Architect, Senior Optimization Engineer, Agile Developer, Technical/Customer Support Director, and Software Architect.
Nomis Solutions provides Pricing and Profitability Management solutions to the financial services industry. Nomis Solutions is headquartered in San Bruno, California, with offices in London and representation in New [...]

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First Look – Silvertail Systems

July 19, 2011

Silver Tail Systems was founded in 2008 by founders with a background in web search, trend analytics and fraud detection. After joining eBay to fight phishing and other kinds of fraud like fake auctions and fake bids, the team sat down and figured out the tools that would have been helpful tackling these fraud challenges. [...]

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First Look – G Stat

April 21, 2011

G-Stat is a privately held Israeli company focused on advanced analytical and data mining solutions. The founder of G-Stat began his career as an econometrician, focusing on large time-series data initially. Then he worked at the Bank of Israel in IT helping translate what the economists and others needed into information systems. He rapidly became [...]

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Human and automated judgment

February 8, 2011

Syndicated from International Institute for Analytics
Tom Davenport pointed me to an interesting article recently – Judgment Call or Automated Decision—Or Both? – by Jan Abrams. It’s an interesting article and I go back and forth as I read it in terms of agreeing or disagreeing with Jan.
First, let me say that the use of automated [...]

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First Look – FICO Model Builder 7.1

January 25, 2011

I got an update from the folks at FICO on the new release of Model Builder, their predictive analytics workbench. My last update was for Blaze Advisor 6.9 and Model Builder 7.0 and this release, Model Builder 7.1, is the first point release for Model Builder on the new 7.x platform.
For those of you who [...]

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FICO Banking Analytics Blog

August 12, 2010

The folks over at the FICO Banking Analytics blog responded to my post on experimentation with their own take – The culture of experimentation. Worth a read as is the blog more generally, especially for those working with analytics in banking.

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First Look – Modellica Decision Engine

May 20, 2010

I got an update on Modellica’s Decision Engine recently. I was referred to Modellica by the folks at GDS Link who use the Modellica rules capability in their DataView 360 product. Modellica is a European rules and decision management solution with 20 or so projects for 10 clients (one in the US, the rest in [...]

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Accenture’s new risk practice

May 13, 2010

I followed up with Steve Culp of Accenture about their announcement of a new Risk Management practice earlier this year. Obviously Accenture has been doing risk management for a long time but they have now brought together people who were already working in this space in different verticals and in their information systems practice as [...]

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Teradata – National Australia Bank and next best action

April 27, 2010

National Australia Bank group (a 15 year Teradata customer) presented on their use of Teradata for multi-channel marketing. NAB has 10.9M customers worldwide and about 38,000 staff. Brock Lynch, from the marketing group within the retail bank, gave an overview of their analytical CRM approach. NAB sees its analytical CRM assets as:

Complete customer data stored [...]

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Decision engines in financial services

April 26, 2010

This is a piece I wrote for Chris Pratt’s quarterly financial institutions newsletter
The use of technology to automate and manage decisions, especially high volume decisions essential to day-to-day operational execution, is expanding rapidly. Beginning with the consumer credit business, use of decision engines and decision management has spread to all aspects of financial services [...]

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First Look – Scorto

January 5, 2010

I caught up with a new (to me at least) decisioning platform recently. Scorto works with credit organizations to manage credit risks and make objective decisions when selling mass credit products. They offer what they refer to as decision support (but I would call blended decision management and decision support) in everything from personal/small commercial [...]

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Balancing Intuition and Analytics in Decision Making #PBLS

October 29, 2009

Malcolm Gladwell, Thornton May (author of The New Know: Innovation Powered by Analytics)and Tom Davenport (author of Competing on Analytics, reviewed here) made up a high powered panel for this. Various random comments follow:

Healthcare is being used as an example by the panel as an obvious point where analytics and expertise intersect. There is a [...]

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Putting predictive analytics to work at Premier Bankcard

September 21, 2009

I am giving a tutorial and a presentation on putting predictive analytics to work at the forthcoming Predictive Analytics World show in Washington DC (October 20th-21st with tutorials on the 19th). I always like to illustrate my points with real examples and I am going to be talking about Premier Bankcard, a SAS client. As [...]

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Decision Management Job – Head of Business Development USA

August 12, 2009

My friends at Marketelligent are looking for a head of business development for the US. Marketelligent is a Bangalore-based consulting firm providing a range of analytics services to global clients and across various domains – consumer banking, insurance, telecom, retail, manufacturing, travel, etc. Services provided include simple MIS and reporting all the way to [...]

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Financial Services Analysis For Free

July 7, 2009

If you work at a Financial Services organization there is a great new source of free information. Chris Pratt, formerly of Tower Group and Financial Insights has started her own firm – Pratt Associates. She covers credit solutions, scoring/analytics, core banking and BPM solutions. Chris really knows the space and understands how banks work and [...]

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New Challenges for creating predictive analytic models

February 20, 2009

Syndicated from Smart Data Collective
Khosrow Hassibi of KXEN and Will Tangalos of Wells Fargo presented together on the challenges of predictive analytics in the real world and on Wells Fargo as an example of how some of these challenges can be met. Khosrow began with an overview of the basic predictive analytic tasks:

Understand the business [...]

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