Posts tagged as:

analytics

CEP = event correlation + decision management

September 2, 2009

There has been a lot of twittering between some of my colleagues (@CMatignon, @mgualtieri, @johnrrymer, @NeilRaden) around rules, decisioning and CEP. As such I thought I would write a quick blog post on the topic as it seems to me that the reason for confusion and for some of the back and forth I see [...]

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Interview – Putting customer value to work

August 31, 2009

Brent Leary interviewed me last week and posted it on his Social CRM blog. You can read about the interview, and listen to it here: Brent’s Social CRM Blog: Putting Customer Value to Work with Enterprise Decision Management – A Conversation with James Taylor. In it Brent and I mention an upcoming webinar with the [...]

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Getting to Enterprise Application 2.0

August 26, 2009

On Monday I posted about Enterprise Application 2.0 and promised to return with some thoughts on how to get from Enterprise Application 1.0 to Enterprise Application 2.0. Let’s see:

Expose core elements as services
Identify and manage processes – hook up legacy and new services into new, more effective workflows
Find and automate decisions using business rules
Manage simple [...]

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IBM, SPSS and a sea change in decision management

August 25, 2009

Syndicated from BeyeNetwork
I was attending IBM’s launch of its analytic appliances when it announced its intent to acquire SPSS. I did not get a chance to write much more at the time but I did not want to let the opportunity pass completely.I think the announcement represents a sea change in the decision management [...]

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Enterprise Application 2.0

August 24, 2009

As organizations try to achieve agility, productivity and efficiency they often look to new technologies, new approaches to change the status quo. But when it comes to information systems, most large enterprises have an electronic backbone of legacy enterprise applications. Whether packaged or custom developed, these are “1.0″ enterprise applications. Or, more bluntly, dumb applications. [...]

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Some thoughts on Application Development 2.0

August 12, 2009

Syndicated from ebizQ
As the summer doldrums roll on I thought I would try and stir things up a little with a “2.0″ post – specifically some thoughts on a software stack for “Application Development 2.0″. Such a stack would:

Model processes, events and decisions as first class objects
Support declarative (rules-based) approaches to developing business logic
Use visual [...]

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Decision Management Job – Head of Business Development USA

August 12, 2009

My friends at Marketelligent are looking for a head of business development for the US. Marketelligent is a Bangalore-based consulting firm providing a range of analytics services to global clients and across various domains – consumer banking, insurance, telecom, retail, manufacturing, travel, etc. Services provided include simple MIS and reporting all the way to [...]

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Speaking at the Business Analytics Summit

August 3, 2009

[ November 12, 2009 to November 13, 2009. ] The Business Analytics Summit is in San Jose. I am moderating a panel on Predictive Analytics on the first day. Jean-Paul Isson, VP BI & Predictive Analytics for Monster Worldwide, and Gordon Linoff, Principal of Data-Miners Inc are already confirmed for the panel. Contact me for a $100 discount and register here.

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Speaking at Business Rules Forum

August 2, 2009

[ November 1, 2009 to November 5, 2009. ] The Business Rules Forum/Enterprise Decision Management Summit in Las Vegas offers the most complete set of talks on business rules as well as some great sessions on rules in the context of BPM, adding analytics and focusing on decisions. I am giving a keynote on smarter systems for uncertain times, chairing the decision management track [...]

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Speaking at Predictive Analytics World

August 1, 2009
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[ October 19, 2009 to October 21, 2009. ] I am speaking at Predictive Analytics World. On the 19th I am giving a tutorial on putting predictive analytics to work. This is a whole day tutorial with lots of practical content, plus you get a copy of my book. If you are just coming to the show you can catch a summary of this [...]

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Predictive analytics turn uncertainty into usable probability

July 31, 2009

Syndicated from ebizQ
Following on from yesterday’s post on analytics, let’s talk about predictive analytics. Another phrase I picked up while working at FICO was this one:
Predictive analytics turn uncertainty about the future into usable probability
Again, I don’t know if the phrase originated there or was just in common usage but it always struck me as [...]

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Analytics simplify data to amplify its value

July 31, 2009

Syndicated from ebizQ
With IBM’s announcement this week that it was acquiring SPSS I have been talking to a lot of folks about analytics. Analytics is one of those topics that is often on the edge of what IT people know so I thought a couple of posts on analytics might be useful.
Now analytics can mean [...]

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Decision Management Events for July 31

July 31, 2009

This week’s event calendar is below. The intent of this weekly post is to focus on web events coming in the next few weeks and conferences in the coming months. If you know about web or physical events around business rules, analytics, optimization or decision management, please let me know – james@decisionmanagementsolutions.com.
Web Events:

SPSS Webinar -Micro-targeting [...]

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How can decision management help with customer engagement?

July 30, 2009

Shantanu Narayen of Adobe recently said “Engagement is the new business mandate” and when Denise Shiffman (author of The Age of Engage) spoke at a recent CMO summit she added:
As I talk to customers, partners, and employees, it becomes increasingly clear to me that the health of a company relies on the extent to which [...]

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IBM Analytics Appliance

July 28, 2009

The scheduled announcements today were about a new analytics appliance.
Steve Mills set the scene, pointing out that business optimization (a market in which IBM includes analytics projects) is getting client investment at 2x the general business automation market. Personally I think this is why decision management is going to be more and more important relative [...]

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Personalize customer relationships by personalizing decisions

July 28, 2009

Syndicated from BeyeNetwork
David Vergara wrote a nice piece over on Target Marketing recently – Use effective segmentation with predictive analytics to personalize customer relationships. David does a nice job of outlining the steps involved in a segmentation modeling, a key area for data mining and predictive analytics.
To adopt analytics to personalize customer relationships, however, I [...]

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IBM and SPSS

July 28, 2009

UPDATED BASED ON CALL – see below
In NY for IBM’s Analytics announcements. The original agenda has been overtaken by events – IBM bought SPSS this morning. Ambuj Goyal came on to talk about SPSS and focused on their predictive analytics software. SPSS is very widely used – 250,000 customers in all sorts of industries across [...]

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The dangers of scores in decision making

July 27, 2009

Last week I responded to some concerns raised about the dark side of analytics and this prompted a very thoughtful comment from Will Dwinnell who said
My fear is that much of the nuance about what a predictive model is really saying about airline passenger THX1138 is lost, and the security guard at the gate just [...]

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Analytics in a Multichannel World

July 27, 2009

A short article I wrote on Analytics in a Multichannel World has been published on destinationCRM.com. Enjoy.

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Is the Speed of Decision Making Accelerating? Yes

July 22, 2009

Syndicated from ebizQ
Paul Brasch wrote a nice piece on Is the Speed of Decision Making Accelerating. He concludes, and I agree, that it is in fact doing so – the need to decide while customers are on the phone or on the website and the need for real-time systems to communicate and act instantaneously is [...]

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