Posts tagged as:

agility

DIALOG Agile IT Infrastructure

February 6, 2009

Another panel, this time on how business rules fits into an agile IT infrastructure. British Airways, PMI (mortgage related services), Swiss Medical (Argentinian health insurance) and Wyndham Group were represented. Panels are tough to blog so here’s a list of takeaways:

Start small and in a well known area to prove out the technology but have [...]

Read the full article →

DIALOG Improving Customer Experience in Health Insurance

February 5, 2009

Gerhard Hausmann presented on Barmenia and their use of business rules to improve customer experience. Barmenia is a private health / life insurance company in Germany with more than 2M contracts and 1.5Bn Euros in premiums. Been in business since 1904 and still have contracts that date back to the last century. In Germany there [...]

Read the full article →

DIALOG Group RCI and Legacy Migration

February 5, 2009

Frank DiGiovanni of Group RCI (a vacation exchange and vacation rental company, part of Wyndham Worldwide) presented on their journey  – a legacy modernization using ILOG Rules. Frank  identified SOA, legacy migration from mainframe to SOA and how business rules complements these as his key topics. Group RCI’s core problem was threefold:

Members: had to call [...]

Read the full article →

DIALOG The evolution of ILOG’s BRMS

February 4, 2009

Steve DeMuth presented on the ILOG BRMS roadmap. The roadmap is driven by ILOG’s vision of rules as a way to solve a class of problems, the need to integrate and partner with IBM (WebSphere,System Z), integration points and real use cases. The vision:

Businesses live and die on the quality of their decisions and their [...]

Read the full article →

DIALOG Keynotes – ILOG and IBM

February 4, 2009

Pierre Haren started up the keynotes with some personal comments about the excitement of being part of IBM, seeing more customers at DIALOG and hearing stories from customers about what they are doing with ILOG products. He is clearly enthused by the opportunity to reach more companies by being part of IBM than they ever [...]

Read the full article →

DIALOG IBM and ILOG – the strategic perspective

February 4, 2009

Getting started at DIALOG I got to spend some time with Tom Rosamilia GM of WebSphere, Sandy Carter and Pierre Haren, CEO of ILOG discussing the ILOG acquisition by IBM.
Tom went first by pointing out that the acquisition seemed like a good idea when it was announced and since then the Smarter Planet initiatives and [...]

Read the full article →

Focusing on decisions to improve the software end product

January 30, 2009

The Forrester Blog For Application Development & Program Management Professionals had a post on a 21st Century Software Development Process that reminded me of one of my favorite topics – the need for programmers, especially Agile programmers, to get on…

Read the full article →

Come to the Enterprise Decision Management Summit in 2009

January 28, 2009

Enterprise Decision Management Summit 2009
at the Bellagio in Las Vegas, Nov. 1-5, 2009

Business Rules
Decision Management
Business Alignment Symposium – New!
“How-to” Project Labs – New!
Business Process Management Track – New!
CEP Workshop – New!

Make sure you’re on the Business Rules Forum mailing list – sign-up [...]

Read the full article →

IBM and ILOG for a smarter planet

January 27, 2009

One of IBM’s big initiatives is their focus on a smarter planet. One of the ways IBM could really use ILOG is to make the construction of smarter systems (or smart (enough) systems) easier and faster. To illustrate what I mean I took some quotes from Sam Palmisano’s Smarter Planet speech
our world is becoming instrumented

Absolutely [...]

Read the full article →

IBM and ILOG – Thoughts on Jerry Cuomo’s WebSphere Top 10

January 24, 2009

Jerry Cuomo has been talking about WebSphere in 2009 and he published his top 10 list on his blog  WebSphere: Into the wild BLUE yonder!.

Business Mash-ups
Business Rules
Middleware-as-a-Service
Rainmaker
Extreme Scale
WAS.NEXT
Restful – Agile
DataPower-lution
POWERful Middleware
Industry-savvy Middleware

He expanded this list with some additional thoughts in an article on InfoQ. Serveral of these – business mash=ups, business rules, Middleware-as-a-Service and Agile [...]

Read the full article →

Using business rules to close the SOA knowledge gap

January 8, 2009

Dan Rosanova wrote a piece on The SOA Knowledge Gap that made me think (again) about the value of business rules as a way to manage requirements. Dan points out that

“A unique SOA challenge is its need to bring together SMEs from across the enterprise.”

Now this is true but I don’t believe that better management of requirements is the answer. In fact what is needed is a way to turn what the SMEs know into something that can be managed in a repository and used to power systems directly. Working with SMEs to create sets of business rules to represent their know-how not only allows this knowledge to be stored in an executable format – reducing the likelihood of implementation error and speeding deployment and maintenance – it also allows each SME or SME group to manage their own rules. A modern Business Rules Management System (BRMS) will allow different users to have different access to rule sets, allowing each set of rules to be managed by those who know them best or those who “own” them. The BRMS can then be used to package up the relevant rules – typically many sets from many SMEs – into a decision service that can be deployed into a service-oriented architecture.
Because the SME’s can edit the rules directly, business agility is increased because the time from the SME realizing that a change is needed to the time when that change is deployed can be cut dramatically using the rule management features of a typical BRMS.
Dan’s comments about how to gather the know-how from SMEs are all good, but gathering their know how as requirements and not rules is going to limit the good it can do. I have blogged a lot on this topic but check out these two posts on the difference between requirements and Requirements and on how to fit business rules into a software development lifecycle.

Read the full article →

Business Rules Algorithms research from Forrester

January 7, 2009

Mike Gualtieri published a nice piece on business rules engine algorithms last July that I wanted to point out to my readers. Mike summarizes the mainstream rules engine algorithms into those that deliver inferencing at run time, those that execute…

Read the full article →

First Look – Sonetto Retail

December 29, 2008

I got a briefing on IVIS Group’s Sonetto product this week. Sonetto is most famous as the platform for Tesco’s multi-channel strategy. Sonetto is a product designed to focus on multi-channel operations, especially (but not exclusively) multi-channel retail. They make the very valid point that multi-channel retail is complex. Not only do retailers have multiple [...]

Read the full article →

Decision Services as agile, intelligent agents

December 19, 2008

Two articles I saw recently (Is SOA Enabling Intelligent Agents? and Three Keys to Enabling Agile Business Services) made me think about decision services in the context of agility and of so-called “intelligent agents”. Clearly SOA, web 2.0 and network-centric…

Read the full article →

Customer Centricity Strategy #3 – Mass Customization

December 17, 2008

Wrapping up my responses to John Schmidt’s post on Customer Centricity with a discussion of Mass Customization. John describes this as managing trade-offs and building sophisticated models to customize your response to each and every customer based on their value…

Read the full article →

Can the business use decision management technology without IT help?

December 16, 2008

Inspired by a post of Jim Sinur’s – Can the Business Really Use BPM Technologies Without Help? – I started thinking about the decision management corollary: Can the business use decision management technology without help?
Regular readers will know that I often refer to the dirty secret of business rules:
Business users don’t want to “maintain rules” [...]

Read the full article →

SOA is necessary for agility but not sufficient

December 8, 2008

Fred Cummins had a post on the topic of measuring agility in which he gives two ways to assess how well SOA supports agility.
When a business change is considered

how many services must change to accommodate the new business requirements
for services that change, how significant are the changes

It is this second point that interests me. When [...]

Read the full article →

Using decision management to prepare for an unknown future

November 18, 2008

Recently, Ronan Bradley discussed the challenges for banks in the area of compliance, given the rapidly changing environment. He made three specific points with which I agree and that I think shows the value of a decision management approach for banks and others facing an unknown but difficult regulatory environment in the next year or [...]

Read the full article →

Using decision management to surive an IT squeeze

November 7, 2008

An old friend sent me a link to an article on the Financial Times – How to survive an IT squeeze. I was struck by a couple of quotes:
Scarcity of capital will generate increased competition for the cash that is available. Consequently it will be even more important that businesses do everything they can to [...]

Read the full article →

EDM Summit – some closing thoughts

November 3, 2008

I thought I would wrap up with some closing thoughts for the week:

Lots of discussion of the importance of data – understanding it, integrating it, cleaning it and making the same data available to those reporting on it, doing analytics with it and running operational systems.
Interesting times in the rules market with recent acquisitions by [...]

Read the full article →