agility

IBM IMPACT Day 2 Keynotes

May 1, 2012

Johan Gerber of MasterCard kicked things off on day 2. MasterCard does not actually issue the cards with their logo on, they are a technology company that provides a network to link consumers, 32,000,000 businesses and 22,000 card issuers. The network is very high performance, handling 100 pieces of information and processing each transaction in [...]

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IBM IMPACT Forbes Mini Main Tent

April 30, 2012

The Forbes Mini Main Tent was kicked off by Mike Perlis, CEO of Forbes. Mike focused on how to build a business as strong as the Forbes brand – something with four legs:

Keep print business on track
Build the digital business for growth
Develop brand extensions like conferences and international
Become a great technology company

This last one is [...]

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Key Decision Management Technologies Product Characteristics

March 1, 2012

As regular readers know, we have released the first version of our Decision Management Systems Platform Technology report. This report is available free for download from http://www.decisionmanagementsolutions.com/decision-management-technology. This version of the report focuses on four key areas (outlined in the webinar we gave recently and available in our archive here). It also discusses some of [...]

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Decisions, rulesets and business rules revisited

February 28, 2012

Some time back I wrote Here’s how decisions and rules relate (and how to manage them) and it seemed to me that this could do with being repeated with small updates.
One of the questions I get often is around how decisions and business rules relate. Business rules are, after all, one of the core technologies for [...]

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Webinar: The use of Business Rules in Decision Management Systems

February 7, 2012

[ March 14, 2012; 7:00 am to 8:00 am. ] This webinar is at 7am PT, 10am ET and 16:00 CET to support our European customers.

This webinar will focus on business rules and on Business Rules Management Systems as a platform for Decision Management Systems. You will learn how a Business Rules Management System makes the agility and transparency you need possible and what the [...]

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Giving retail banking customers what they want

January 2, 2012

Jim Davis of SAS had an interesting post back in October - What do retail banking customers want?- in which he talked about the results of some consumer surveys and the banking industry’s response. The three results Jim discussed were clarity and fairness, easy access and quality customer experience. Interestingly I see all three of these [...]

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Begin with the Decision in Mind #BBCCon11

November 2, 2011

I had no slides for my session but I thought I would post my notes or outline:
I have just written a new book called Decision Management Systems about a class of system not widely deployed in organizations. They’re not new systems – I have been talking about them and helping people build them for the [...]

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Opening Keynotes at #BBCCon11

November 1, 2011

Gladys Lam kicked if off by introducing the three chairs of the conference – Kathleen Barret Chair of IIBA who heads up the business analysis tracks, Roger Burlton of BPTrends who heads up the business process tracks and Ron Ross of BRSolutions who heads up the business rules forum tracks. The three chairs then came [...]

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Interactive Chat: Business Agility Radio

October 24, 2011

[ October 27, 2011; 11:30 am to 12:30 pm. ] I am participating in a Business Agility Radio event on Thursday October 27th at 11:30 am Pacific/2:30pm Eastern (NOTE CHANGED TIME). We’re going to talk for 25-30 minutes about my new book; about what we mean when we talk about decision management; where it is best used and where it’s best left alone; how DM [...]

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Buy my new book – Decision Management Systems

October 7, 2011

My new book - Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics – is officially shipping – you can now order it (rather than pre-order it) at IBMPressbooks.com, at amazon.com or at InformIT.
Build Systems That Work Actively to Help You Maximize Growth and Profits
Most companies rely on operational systems that are [...]

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CIOs are getting serious about business rules and decision management

August 18, 2011

My friends at Corticon had an interesting press release today about a survey they just conducted – More Than 40 Percent of CIOs and CTOs Surveyed Plan to Automate Decision Management Processes. There were some interesting results in this. First, as their headline notes, we are starting to get some serious consideration of automated decision-making, [...]

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Decision Management’s “Epsom Salt” problem

July 7, 2011

Have you looked at a packet of Epsom Salt recently? Here’s a product that describes itself as

a soaking aid for minor sprains and bruises
a saline laxative for the short term relief of constipation
a plant nutrient for vigorous lawns, flowers, plants, vegetables and trees

Three very different uses – after all, how many laxatives would you put [...]

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Decision technology events for October 2011

May 23, 2011

There are a number of great events related to Decision Management themes and technology platforms this October. Here’s my list so far for October 2011

Teradata Partners Conference and Expo 2-6 October, San Diego, CA
This is a great conference for anyone using or considering Teradata. I assume that this year there will be a solid set [...]

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More on the relationship between Decision Management and BPM

May 10, 2011

There’s a great article over on IBM’s Good Decisions blog called “What’s Decision Management got to do with Business Process Management?” The article lays out a nice scenario for Decision Management and differentiates between business event processing, business rules management, analytics and business process management. It is definitely worth a read. There are a couple [...]

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Increasing BPM agility and effectiveness with Decision Management

May 9, 2011

The recording of “Increasing BPM agility and effectiveness with Decision Management” is now available and you can access it by here (registration required). This webinar showed how combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness.
If this topic interests you [...]

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New White Paper: Maximizing the Value of Business Rules

May 6, 2011

A new white paper is posted to Decision Management Solutions company site, “Maximizing the Value of Business Rules - Decision Management streamlines and focuses business rules projects for faster, more effective deployment“.
Summary: Business rules management systems deliver on the promise of costs savings, agility and happy customers. Yet for many companies, business rules efforts remain point solutions. [...]

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Reminder – free webinar on Increasing BPM agility and effectiveness with Decision Management

May 4, 2011

Tomorrow, May 5th, at 10am Pacific/1pm Eastern I am giving a free webinar on “Increasing BPM agility and effectiveness with Decision Management”. Combining BPM with Decision Management results in simpler, more agile processes and increases straight through processing and operational effectiveness. I will cover how combining Decision Management with BPM:

Delivers simpler, more [...]

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New White Paper: Decisions at the Heart of Your Processes

May 2, 2011

A new white paper is up on Decision Management Solutions company site, “The Decisions at the Heart of Your Processes - How Decision Management simplifies business processes and improves results.” It is a companion paper to the workshop I gave last week at Gartner BPM 2011.
Summary: Companies applying Business Process Management can create simpler and more [...]

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Gartner BPM 11 Closing Keynote

April 29, 2011

Daryl Plummer gave the closing keynote – “If I had a time machine”. He began by differentiating between science fiction and fantasy – science fiction being a vision of the future that is based on some extrapolation of currently understood science and facts. Fantasy is completely based on the whims of the visionary. What he [...]

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Role of Business Intelligence in process improvement

April 29, 2011

Bill Gassman spoke on the role of Business Intelligence – BI – in process improvement. Bill means “big BI” – everything to do with intelligence about your business, the discipline of BI and analytics, not just a “BI” product. The road to intelligent operations he says has “haves” and “have nots” – some have BI [...]

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