Alteryx Inspire 14 Influencer Summit – A panel of experts

June 17, 2014

The summit continued with a group of newly certified Alteryx Analytic Certified Experts – ACEs. As always with a panel I will just try and capture a few nuggets in no particular order or structure:

The combination of Tableau and Alteryx, in geospatial analysis for instance, is more powerful than either independently. In particular Tableau benefits from [...]

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Alteryx Inspire 14 Influencer Summit – Partner Strategy

June 17, 2014

Next up at the Alteryx Influencer Summit a discussion of their partner program and strategy. This strategy has three parts:

Enable technology partner ecosystem and engage their user base

Extensibility partners like Qlik, Tableau, Revolution, Salesforce
Big Data infrastructure partners like Teradata, cloudera, Pivotal, Hortonworks etc.
Some of these are go to market partners – Qlik, Tableau, Datasift and Revolution [...]

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Alteryx Inspire 14 Influencer Summit – Growth Strategy

June 17, 2014

Next up at the Alteryx Influencer Summit was a discussion of the overall growth strategy from Rick Schultz and Paul Evans (Marketing and Sales). Most of this is under NDA, as you would expect, but Alteryx was willing to discuss how they have been improving their customer acquisition approach:

A laser focus on the business analyst as their #1 [...]

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Alteryx Inspire 14 Influencer Summit – Alteryx 9 and beyond

June 17, 2014

Paul Ross kicked off the Alteryx Influencer Summit by reiterating Alteryx’s focus on their core audience – analysts in the line of business. Alteryx wants to empower these analysts and is investing in its tools and strategy with this in mind. First up was George Matthew talking about market and product strategy (mostly under NDA).
Alteryx [...]

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IBM Big Data & Analytics: Internet of Things and Predictive Maintenance

June 12, 2014

Last breakout session at the IBM Big Data and Analytics day in on the Internet of Things and Predictive Asset Maintenance. The IoT is creating new opportunities in all sorts of industries from route optimization to border control, power management in buildings to managing ATM infrastructure. Increasingly organizations want to respond in real-time to things being detected [...]

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IBM Big Data & Analytics: Predictive Customer Intelligence

June 12, 2014

IBM recently introduced a Predictive Customer Intelligence solution. Like the counter fraud solution earlier, this is one of IBM’s multi-product and services signature solutions. The focus of this solution is the increasing need to be truly customer-centric, focusing marketing on individual customers not on segments or campaigns, not on pre-existing mental models or ideas. This matters [...]

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IBM Big Data & Analytics: Analytics and Fighting Fraud

June 12, 2014

An update next on IBM’s solution for counter-fraud.  For IBM fraud involves an intentional act that misrepresents and is both illegal and designed for financial gain. They further divide this into organized and opportunistic fraudsters for whom different kind of detection is required. Fraud is growing problem because:

Fraud schemes are increasingly sophisticated with organized crime moving it [...]

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IBM Big Data & Analytics: Watson and Cognitive Computing

June 12, 2014

Continuing the IBM Big Data and Analytics event we come to Watson. Watson is designed to understand natural language, human-style communication. Watson then trawls through a potentially very large amount of material to create and score some hypotheses as answers for these questions and returns them. With each interaction it also learns what works, what the better answer [...]

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IBM Big Data & Analytics: Transform adoption with cloud

June 11, 2014

Cloud, says IBM, is changing people’s expectations – they want the same kind of pricing, time to value, flexible access, ease of install for analytics that they get from other cloud applications. IBM is therefore very focused on delivering analytics in the cloud through a mixture of private, public and hybrid clouds. They are going to use [...]

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IBM Big Data & Analytics: Deepen Business Relevance

June 11, 2014

Glenn finch and John Murphy talked about deepening business relevance. The challenge, he says, with much of the work around analytics and data is how easily it drops into discussions of security, integration, scalability, performance etc. What clients care about though is business relevance – business value – being created by the use of this plumbing. [...]

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IBM Big Data & Analytics: Redefine the experience

June 11, 2014

Alistair Rennie came up next to talking about how IBM is redefining the analytic experience. Some of this is “in the labs” and so may or may not show up in future products. From an experience point of view IBM sees some tension between the IT and business folks in an organization – the business [...]

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IBM Big Data & Analytics: Customer Panel

June 11, 2014

Next up is a client panel with Verizon, FleetRisk Advisors and UBS AG.

Verizon has created a specific Big Data and Analytics R&D group to diversify their portfolio of services, looking for new opportunities in data and analytics to leverage Verizon’s DAILY 12PB of data.
FleetRisk Advisors is a business founded on predictive analytics for the trucking industry that rapidly [...]

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IBM Big Data & Analytics: Transforming Industries with Data

June 11, 2014

Beth Smith and Fred Balboni kicked things off at the IBM Big Data & Analytics Summit. IBM has been making big investments in data, Big Data and analytics. Increasingly they see customers using data for competitive advantage in new ways, taking advantage of the cloud for development and deployment. In particular they see their customers using [...]

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PegaWorld – McKinsey on digitization

June 10, 2014

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

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PegaWorld – PayPal and Innovation

June 10, 2014

Brad Strock of PayPal presented on innovation. He laid out the three stages of money:

Money 1.0 is what you might call traditional coinage and notes.
Money 2.0 was the credit revolution with revolving debt, credit and debit cards etc. These have become the pre-eminent means of payment for many people.
Money 3.0 is what PayPal sees coming – [...]

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PegaWorld – BNY Mellon and business transformation

June 10, 2014

Jeffrey Kuhn from BNY Mellon came up to talk about business transformation in the face of unprecedented and accelerating change. Technology is changing what is possible and allowing new competitors to emerge while offering new distruptors at every turn. We need, he says, to use these challenges to drive transformation in our organizations and this is [...]

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PegaWorld – Rob Walker, Decision Management and 1:1 Customer Engagement

June 10, 2014

Rob Walker kicked off day 2 of PegaWorld talking about Decision Management and the role of analytics in customer engagement. He began by talking about John Boyd and his theory of engagement – the OODA loop – Observe, Orient, Decide and Act (something I referenced in Decision Management Systems: A Practical Guide to Using Business Rules and [...]

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PegaWorld – OnStar and Decision Management

June 9, 2014

OnStar presented at PegaWorld on their use of Pega Decision Management (the old Chordiant product) for managing telematics to improve customer experience. OnStar handles 7M customers worldwide and about 4 calls per second. It has handled more than 780M customer interactions to date including 3.8M emergencies and nearly 10M remote door unlocks. OnStar began as a [...]

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Pegaworld 2014 – Pega 7 Summary

June 9, 2014

Kerim Akgonul came up next to talk products, in particular Pega 7. Pega 7 was released last year and is being used around the world. Pega 7 focused on several elements:

Visibility through the common case interface
Speed and accuracy through automation of processes and decisions
Speed and accuracy also of development, making it easier and quicker to [...]

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Pegaworld 2014 Executive panel on digital transformation

June 9, 2014

Next up an executive panel on digital transformation from the C-Suite with a CTO, a CIO and a CFO from Lloyds Bank, UnitedHealthcare and the FBI.
UnitedHealthcare’s key element for digital transformation was a focus on members, consumers rather than on enterprise customers. For instance this means delivering customer service interactions that are not disjointed based on internal processes.
Lloyds of [...]

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