August 24, 2010
I got an update from Kana this week. Kana, for those of you that don’t know, is a product/solution company focused on helping enterprises with their customer service experience – what they call Service Experience Management. Kana has over 600 B2C customers across banking, telecommunications, retail as well as high-tech, travel, manufacturing etc. They are [...]
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August 18, 2010
I got an update from SAS on SAS Model Manager recently. The new release came out August 17 alongside a new release of SAS Enterprise Miner and has some interesting new features. SAS Model Manager, as I noted in my previous review, supports the analytic model deployment lifecycle (from registering candidate models through validation, deployment, [...]
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