Events

Live Event: Process Excellence: A Route to Better Business (Cary)

May 10, 2012

[ May 17, 2012; 5:30 am to 6:30 am. ] I am speaking at a series of IBM/Information Week events this quarter on “Process Excellence: A Route to Better Business.” This one is in Cary, NC on May 17 and the main session starts at 8:30am ET. I will be kicking off the session with “BPM and Decision Management for Smarter, Simpler and More Agile [...]

Read the full article →

Webinar: A New Approach to Business Design at Apple Vacations

May 9, 2012

[ May 22, 2012; 10:00 am to 11:00 am. ] I am giving a webinar with Gagan Saxena (@Gagan_S), CIO of Apple Vacations on A New Approach to Business Design at Apple Vacations on May 22, 2012 at 10:00 am PT, 1:00 pm ET.

Gagan and I will present how how Apple Vacations applied Decision Management to redesign the consumer experience and create a “smart system” that [...]

Read the full article →

Workshop: Decisions and Decision Management (Berlin, Germany)

February 8, 2012

[ June 4, 2012 to June 5, 2012. ] I am giving a live 2-day workshop in Berlin, Germany this summer on Decisions and Decision Management.

Organizations must understand how to identify and classify decisions and how to assess the potential for business rules and analytics to support and improve those decisions. They need to understand the available technologies and approaches and the long and [...]

Read the full article →