From the category archives:

Decision Management

Putting predictive analytics to work at Premier Bankcard

September 21, 2009

I am giving a tutorial and a presentation on putting predictive analytics to work at the forthcoming Predictive Analytics World show in Washington DC (October 20th-21st with tutorials on the 19th). I always like to illustrate my points with real examples and I am going to be talking about Premier Bankcard, a SAS client. As [...]

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Don’t forget to register for the webinar series

September 21, 2009

The Decision Management Solutions webinar series starts this week with an introduction to the 5 core principles of decision management. Next week sees Eric Siegel present on optimizing business decisions, how best to apply predictive analytics. There’s one or two most weeks (unless I am gone speaking at a conference) and you can use the [...]

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Decision management and a decision-driven organization

September 18, 2009

Some time back I came across an HBR article called Who Has the D? How Clear Decision Roles Enhance Organizational Performance (fee for full article) and I heard from a friend today that Bain was using this approach (see this Bain article for instance Who has the “D”?) as part of building what it calls [...]

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Risks of pursuing BPM without decisioning

September 18, 2009

Syndicated from ebizQ
Inspired by this post by Vijay on Art of Software Reuse (Risks With Pursuing BPM Without SOA) I thought I would write something about the risks of pursuing BPM without decisioning – without decision management.
When BPM is pursued without pursing decision management in parallel the direct consequence is that decisions become an afterthought [...]

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Webinar: 5 core principles of Decision Management

September 15, 2009

[ September 23, 2009; 10:00 am to 11:00 am. ] I have just announced a new webinar series through my company, Decision Management Solutions. The first one is next week, an introduction to 5 core principles of Decision Management:

Little decisions add up
The purpose of information is to decide
You cannot afford to lock up your logic
No answer, no matter how good, is static
Decision Making is a [...]

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Putting predictive analytics to work at Infinity Insurance

September 15, 2009

I am giving a tutorial and a presentation on putting predictive analytics to work at the forthcoming Predictive Analytics World show in Washington DC (October 20th-21st with tutorials on the 19th). I always like to illustrate my points with real examples and while I was preparing the presentation I had a chance to talk to [...]

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Centralized Decisioning with Forrester and Unica

September 14, 2009

[ September 22, 2009; 10:00 am to 11:00 am. ] I am presenting at a Unica sponsored webinar with Suresh Vittal of Forrester on Centralized Decisioning. Suresh has some great material on why companies must adopt centralized decisioning to remain, or become, effective marketers. I will discuss the core requirements for a centralized decisioning engine.

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Gartner Business Process Management Summit 2009

September 14, 2009

[ October 5, 2009 to October 7, 2009. ] I am giving a breakfast presentation on Advanced Decisioning for Process Excellence at 7am October 6th at the Gartner BPM Summit. The show runs October 5-7, 2009 and I have also been invited to participate in some sessions around business rules, such as the analyst round table on Business Rule Management Roles and Responsibilities, with [...]

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Information led transformation with decision management

September 10, 2009

Syndicated from BeyeNetwork
I have been following the recent IBM announcements on analytics closely and have been struck by the increasingly decision-centric point of view being expressed. First there was the business analytics and optimization announcement with its focus on “action support” not “decision support”. The new analytic appliances with their focus on making it easier [...]

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First Look – TOA Technologies

September 9, 2009

I got a quick overview of TOA Technologies recently. TOA Technologies was founded about 5 years ago to solve “the cable guy” problem – customers waiting at home for hours without knowing when the cable guy, or any other appointment, is going to arrive. Their core idea was that they would predict, with a high [...]

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Removing decisioning from the SDLC

September 4, 2009

Syndicated from ebizQ
My friends at IDIOM had a great tweet today – @Intelligentform said:
#Decisioning objective:nothing less than the removal of decision management from the SDLC – automated decisions should be managed as content
I retweeted it (I’m @jamet123) but I thought it warranted a longer blog post about why this is a good idea and how [...]

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Using busines rules in stable, core processes

September 3, 2009

Talking with SAP today I made the comment that the best place to use business rules was often in stable, core business processes because those processes don’t change, only the decision rules within them. This clearly struck a chord with @GregChase and it made me think I should write a slightly longer version of what [...]

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CEP = event correlation + decision management

September 2, 2009

There has been a lot of twittering between some of my colleagues (@CMatignon, @mgualtieri, @johnrrymer, @NeilRaden) around rules, decisioning and CEP. As such I thought I would write a quick blog post on the topic as it seems to me that the reason for confusion and for some of the back and forth I see [...]

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Interview – Putting customer value to work

August 31, 2009

Brent Leary interviewed me last week and posted it on his Social CRM blog. You can read about the interview, and listen to it here: Brent’s Social CRM Blog: Putting Customer Value to Work with Enterprise Decision Management – A Conversation with James Taylor. In it Brent and I mention an upcoming webinar with the [...]

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Lands End needs some decisioning power

August 28, 2009

It’s been a while since I have used Lands End but just recently I needed to order some logo wear for my son’s school and they used Lands End as the supplier for this. I logged on, used the “find your school” option and found the code for my son’s school. The website then remembered [...]

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Rules-based innovation

August 27, 2009

An old friend of mine, Anders Björlin, has just won a 2009 Humanitarian Impact award from The Itanium Solutions Alliance. The press release says:
Judges selected Kiwok of Sweden for its BodyKom(TM) Series remote ECG monitor. Deployed in conjunction with caregivers and health systems, BodyKom allows heart patients to live independently while their heart is monitored [...]

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Getting to Enterprise Application 2.0

August 26, 2009

On Monday I posted about Enterprise Application 2.0 and promised to return with some thoughts on how to get from Enterprise Application 1.0 to Enterprise Application 2.0. Let’s see:

Expose core elements as services
Identify and manage processes – hook up legacy and new services into new, more effective workflows
Find and automate decisions using business rules
Manage simple [...]

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IBM, SPSS and a sea change in decision management

August 25, 2009

Syndicated from BeyeNetwork
I was attending IBM’s launch of its analytic appliances when it announced its intent to acquire SPSS. I did not get a chance to write much more at the time but I did not want to let the opportunity pass completely.I think the announcement represents a sea change in the decision management [...]

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Enterprise Application 2.0

August 24, 2009

As organizations try to achieve agility, productivity and efficiency they often look to new technologies, new approaches to change the status quo. But when it comes to information systems, most large enterprises have an electronic backbone of legacy enterprise applications. Whether packaged or custom developed, these are “1.0″ enterprise applications. Or, more bluntly, dumb applications. [...]

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Some thoughts on Application Development 2.0

August 12, 2009

Syndicated from ebizQ
As the summer doldrums roll on I thought I would try and stir things up a little with a “2.0″ post – specifically some thoughts on a software stack for “Application Development 2.0″. Such a stack would:

Model processes, events and decisions as first class objects
Support declarative (rules-based) approaches to developing business logic
Use visual [...]

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