Decision Management

Webinar: Breaking Down Integration Silos with Holistic Integration

January 10, 2012

[ February 7, 2012; 11:00 am to 12:00 pm. ] I am giving a webinar with Talend on February 7th at 11am Pacific/2pm Eastern on holistic integration – the combination of data management, application integration and business process management for best in class integration.

You can register for the webinar here.

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Discount for Predictive Analytics World San Francisco 2012

January 9, 2012

Predictive Analytics World San Francisco 2012 is coming at the beginning of March and as a speaker (I am presenting Five Growth Scenarios for Predictive Analytics in the Cloud on the 5th), a workshop host (Business-friendly Data Mining with Decision Management on the 8th) and a blog partner I have  a discount code for you all. Use DMSBP12 to [...]

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Nice article on predictive analytics in insurance

January 5, 2012

Patrick Sugent wrote a nice article on A Predictive Analytics Arsenal in claims magazine recently. The article is worth a read and, if this is a topic that interests you check out our white paper on next generation claims systems or the series of blog posts on decision management in insurance that I wrote after I did a [...]

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First Look – Talend

January 5, 2012

Talend has been around for about 6 years and the original focus was on “democratizing” data integration – making it cheaper, easier, quicker and less maintenance-heavy. They originally wanted to build an open source alternative for data integration. In particular they wanted to make sure that there was a product that worked for smaller companies [...]

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Start with decisions not with business rules

January 4, 2012

An interesting discussion started on twitter this week with @BigBlueMilky saying “Decision Management is so much more that just using business rules” – something I strongly agree with. @JeffreyGoodReq followed up by adding “But you must start with business rules” and, when I disagreed and said you must start with Decisions added “rules = context [...]

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Giving retail banking customers what they want

January 2, 2012

Jim Davis of SAS had an interesting post back in October - What do retail banking customers want?- in which he talked about the results of some consumer surveys and the banking industry’s response. The three results Jim discussed were clarity and fairness, easy access and quality customer experience. Interestingly I see all three of these [...]

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Are your systems just interfaces to a data structure?

December 29, 2011

Tad Anderson just wrote a great review of Decision Management Systems, my new book, over on his blog on the SOA World Magazine site. Two of his comments struck me particularly. The first summarized what I consider to be the biggest limiting factor in information systems today:
There are not too many systems being created today [...]

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International Institute for Analytics predictions for 2012

December 21, 2011

The International Institute for Analytics predictions for 2012 have been posted to the IIA website. Check out what Tom Davenport, the rest of the faculty and I think about the new year in analytics. And if you are interested in predictive analytics in the cloud (my prediction), go to our company site here.

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Webinar: Managing the Next Best Activity Decision with Predictive Analytics

December 21, 2011

[ January 24, 2012; 11:00 am to 12:00 pm. ] I am giving a webinar with KXEN on January 24th at 11am Pacific/2pm Eastern on Next Best Activity decisions
Every interaction with your customers is an opportunity to build your relationship. It could be a personalized marketing offer or proactive customer service. To make sure this interaction maximizes the value of your customer relationship, many organizations [...]

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Building a predictive enterprise – webinar recording

December 19, 2011

I gave a webinar with AllAnalytics on “Using Predictive Analytics: Secrets to Creating a Successful Predictive Enterprise” last week and Shawn Hessinger has just published a nice blog post with a summary. The recorded webinar is here and the slide are below and on SlideShare. As I said in the presentation I believe there are 5 key elements [...]

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Definitive Report on Decision Management Systems Platforms coming in 2012

December 15, 2011

2011 has been a great year for market awareness of Decision Management as an approach and of the value of Decision Management Systems. Product, partnership, acquisition and funding announcements have enhanced the available technology. As vendors continue to improve and enhance their product offerings to fully support Decision Management this is only going to reinforce and further [...]

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New podcast about Decision Management Systems

December 15, 2011

Listen to Peter Schoof podcast with James Taylor, head of Decision Management Solutions and the foremost thinker and writer on decision management. James has a new book, Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics, which we discuss in the podcast as well as predictive analytics and BPM.
You can get access to the [...]

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Webinar: International Institute for Analytics 2012 Predictions

December 8, 2011

[ December 14, 2011; 11:00 am to 12:00 pm. ] I am participating in the 2012 predictions call by the International Institute for Analytics December 14th at 11am Pacific. Tom Davenport will be hosting a session to focus on the institute’s 2012 Predictions for Analytics. First, we’ll review how clear our crystal ball was a year ago as we cast our predictions for 2011. Then, Tom [...]

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Webinar: Using Predictive Analytics: Secrets to Creating a Successful Predictive Enterprise

December 1, 2011

[ December 15, 2011; 11:00 am to 12:00 pm. ] I am giving a webinar for All Analytics on Using Predictive Analytics: Secrets to Creating a Successful Predictive Enterprise, Thursday, December 15, 2011 at 11:00 a.m. PT, 2:00 p.m. ET.
Enterprises must go from measurement and reporting to predictions and decision management. With ever-increasing amounts of historical data ready for mining, the right predictive analytic models can help an [...]

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Some thoughts on the levels of automation of a decision

November 18, 2011

A recent post on the IBM Good Decisions Blog – When Should You Automate a Business Decision? contains a list of ten levels of automation from a paper by Parasuraman, Sheridan and Wickens (available to IEEE members here). This set of 10 levels runs from 1 (computer offers no assistance) to 10 (computer acts autonomously). [...]

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Predictive Analytics World Session: Five Growth Scenarios for Predictive Analytics in the Cloud

November 18, 2011

[ March 5, 2012; 10:40 am to 11:00 am. ] I am speaking at Predictive Analytics World San Francisco,  March 5th on Five Growth Scenarios for Predictive Analytics in the Cloud.
Predictive analytics and cloud technologies are hot topics individually, but how can you use them together? In this session industry expert James Taylor will discuss the use cases for predictive analytics in the cloud. He [...]

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Eliminating bias and valuing customers with Decision Management Systems

November 14, 2011

Meri Gruber, VP Biz Dev here at Decision Management Solutions, had a post a little while ago that she recently tweeted – How many service reps does it take to change a light bulb or lose a customer? In it she makes the point that a company lost her business because the customer service department [...]

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Predictive Analytics in the Cloud – results available now

November 10, 2011

We have announced the full results of our Predictive Analytics in the Cloud survey. The results are available as a white paper and as a recorded webinar – go to smartdatacollective.com/predictive-analytics-cloud to register for all the deliverables. There were some interesting results and I thought I would share a few.

The core focus for predictive analytics, [...]

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Interactive Chat: Decision Management Systems on AllAnalytics

November 8, 2011

[ November 9, 2011; 11:30 am to 12:00 pm. ] I am participating in an interactive chat on AllAnalytics on Wednesday November 9th at 11:30 am Pacific/2:30pm Eastern. Beth Schultz and I are going to chat about Decision Management Systems (both the book and the systems themselves), the role of analytics (especially predictive analytics) and more. Why not join us?

Go to allanalytics.com/messages.asp?piddl_msgthreadid=243067 to participate (don’t [...]

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Analytics: The widening divide. An IBM/MIT Sloan study

November 8, 2011

I listened in to IBM’s call about their recent analytics study conducted with MIT Sloan – The Widening Divide (available from www.ibm.com/thewideningdivide). This is the second year for the analytics study and surveyed 4,500 people from 30 industries and 120 countries – a very broad view. Three key results:

The competitive advantage created by analytics is [...]

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