From the category archives:

Decision Management

Smart systems in business

December 22, 2009

Syndicated from ebizQ
K. Mani Chandy is one of my fellow bloggers on ebizQ and his first post had a title that caught my eye – Smart Systems in Business: A Biological Metaphor. Given my focus on decisions to make smarter systems (or, as Neil and I put it in our book, Smart (Enough) Systems) I [...]

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A predictive enterprise

December 18, 2009

Syndicated from ebizQ
I was reading an old SPSS presentation the other day and found a great definition of a Predictive Enterprise:
A predictive enterprise:

Derives maximum value from its data assets
Understands its business by gaining deep insight
Leverages advanced analytics to predict outcomes
Turns this knowledge into action to optimize decision making across all areas of its operations

I [...]

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Recording of the IBM Breakaway Breakout presentation

December 10, 2009

Recording of the Breakaway Breakout session where Fred Balboni and I discuss the new IBM research on using analytics to breakaway from competitors.

Watch live streaming video from

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Some new white papers

December 10, 2009

I have added a couple of new white papers to my company site – check out the decisioning white papers page where you can register and download them.
The first is called “Smarter Systems for An Uncertain World” and is similar in concept to the keynote I gave at the Business Rules Forum: In an increasingly [...]

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Decision requirements diagram – a neat idea

December 9, 2009

Alan fish has started a blog on decision requirements and recently blogged on The Decision Requirements Diagram. If you are doing business rules or analytics, or better yet decision management, read this now. Fabulous, if straightforward and “obvious”, this is a diagram you should be using. I certainly plan to.

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Speaking at CT Business Rules User Group 12/17/09

December 9, 2009

[ December 17, 2009; 5:30 pm to 7:30 pm. ] I am presenting on Decision Management – putting rules and analytics to work at the Connecticut Business Rules User Group on Thursday December 17th at 5:30. This event is open to the public and is free. Registration is required – email president@hartford.theiiba.org. The schedule is:

Doors open at 5:30PM for registration and networking
Meeting Intro: [...]

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Risk is a transactional issue, not a quarterly exercise

December 8, 2009

In Risk Is Not a Quarterly Exercise; It Should Be a Way of Life Norman Marks asks an interesting and pertinent question:
Is your risk management program a quarterly exercise or a way of life in the business?
One of the most uses of analytics is in risk assessment – predicting fraud or credit risk for instance [...]

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Decision Management and Event Processing

December 2, 2009

Syndicated from ebizQ
My buddy Claye Greene, Principal Consultant at Technology Blue (a Decision Management Solutions partner) wrote a great little article on Decisions and Complex Event Processing that I highly recommend. Like Claye I think Event Processing and Decision Management are highlly complementary and Claye sums it up nicely in his article:
To maximize the success [...]

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Multiple decsioning engines – a reader asks

December 1, 2009

Neeraj asked me an interesting question the other day – how would a decisioning product like Oracle RTD and a business rules engine co-exist? Rather than answering this specifically I thought I would try and generalize it. After all there are products like Unica and Chordiant that also offer decisioning engines that are not general [...]

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Teradata Magazine Online – Prepare for impact

November 30, 2009

Neil Raden and I helped write an article for Teradata Magazine – Prepare for impact – and you can find it online as part of Teradata Magazine Online. The article came out of some research on decisioning technology that Neil and I did together. You can download it from Teradata or from Decision Management Solutions.

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First Look – Convergys

November 30, 2009

While I was attending the Business Rules Forum a few weeks back I got my first chance to learn about Convergys. A major sponsor of the event, Convergys is focused on improving the customer experience and customer relationships using decisioning technologies. Building on a history in customer care and billing, Convergys is now a nearly [...]

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A decisioning elevator pitch

November 24, 2009

Syndicated from ebizQ
So you’re the CIO of a Fortune 500 company and you step into an elevator with your CEO. He asks why the board should approve your seven figure Decision Management budget request. What’s your “elevator pitch” for decisioning?

Is it that decisioning can change the basic assumptions of your business – decoupling growth, revenue [...]

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Pervasive predictive analytics

November 20, 2009

After posting on the 10 analytic truths/myths earlier today I was reminded that I had not posted about Fern Halper’s post: Is it Possible to Make Predictive Analytics Pervasive?. I enjoyed Fern’s post and meant to blog about it but then got distracted. She makes the key points well – we increasingly do not need [...]

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Make Better Decisions

November 17, 2009

Tom Davenport published a new article recently in the Harvard Business Review titled Make Better Decisions. In it he gives some examples of bad decisions and asks why this decision-making disorder?
First, because decisions have generally been viewed as the prerogative of individuals—usually senior executives. The process employed, the information used, the logic relied on, have [...]

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Context-Aware computing needs Decision Management

November 6, 2009

Syndicated from ebizQ
In a press release just over a month ago, Gartner said that Context-Aware Computing will provide significant competitive advantage. As the press releases says:
Gartner defines context-aware computing as the concept of leveraging information about the end user to improve the quality of the interaction. Emerging context-enriched services will use location, presence, social attributes, [...]

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Smarter systems for uncertain times – #brf keynote

November 5, 2009

I gave a keynote at the Business Rules Forum today on Smarter systems for uncertain times.  I gave the presentation without slides and had planned to use my notes as a post but, as the notes ran to 5,000 words, I have decided to write a white paper based on them instead!
To keep you going [...]

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Business Rules Forum 2009 – Day 2 #brf

November 4, 2009

The second full day of the Business Rules Forum/Enterprise Decision Management Summit is over and once again I have been taking notes rather than blogging live. Once again there were some great sessions – today I heard Steve Hendrick of IDC, Sandeep Gupta of Equifax, Chaitan Sharma of DAASL, Zach Springborn of OneData and Mo [...]

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Business Rules Forum 2009 – Day 1 #brf

November 4, 2009

It’s the end of day 1 of the Business Rules Forum/Enterprise Decision Management Summit and time to write a wrap up post for the day – no live blogging today as I have too much on as track chair to sit behind my keyboard!
Today I got to attend Jim Sinur’s keynote and sessions from Roger [...]

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The Decision Model and business rules

November 2, 2009

Syndicated from ebizQ
The new book from Barb von Halle and Larry Goldberg, The Decision Model: A Business Logic Framework Linking Business and Technology, is now available. This book outlines an approach for capturing and managing the business rules you need to understand in order to implement a Decision Service. It complements the use of a [...]

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Analytics in the executive suite – a #PBLS panel

October 28, 2009

Syndicated from BeyeNetwork
I am at the Premier Business Leadership Series, SAS/BetterManagement.com’s event, and I got to attend a great panel on Analytics in the Executive Suite. Barbara Pindar of Aeropostale, Eric Webster of State Farm Insurance, Cameron Davies of Disney and Keith Collins of SAS made up the panel. Each panelist gave [...]

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