≡ Menu

Decision Management

Maureen Fleming of IDC presented at IDC Directions on How Does Decision-Centric Computing Drive Digital Transformation? She kindly shared this presentation with me. Decision-centric computing, she says: continuously receives and analyzes data to predict when decisions need to be made, systematically learns how to automate those decisions, and acts on each decision to improve performance. [...]

Jim Sinur, VP of Research and Aragon Fellow at Aragon Research recently posted “Better Decisions with Decision Management” to his blog. Jim begins by describing Decision Management as “another discipline that will help consistently deliver better decisions”, especially when added to analytics and AI. It’s great to have Jim’s focus turn to a Decision Management [...]

Analytics are only valuable if your enterprise’s decision making changes for the better. You need to build an analytic enterprise that leverages analytics to inform strategy, empower people, and especially drive systems.  An analytic enterprise uses analytics to solve its most critical run-the-business problems, and uses increasingly advanced and diverse analytics to maximize its ability [...]

Learn how to deliver data-driven claims handling decisions to maximize straight-through processing and minimize risk. I am giving a free 30? Express Webinar on March 28, 2018, 4:00 PM EST – What is a Claims Handling Pilot. A claims handling pilot delivers data-driven claims risk, fraud and wastage decisions directly into your claims process. Using real-world [...]

DecisionCAMP 2018 in in Europe – Luxembourg to be precise – September 17-19. This is a great event and well worth your time if you are interested in the nuts and bolts of decisioning technology, Decision Management or decision modeling. Last year’s event in London was great with a wide range of presentations and lots [...]

The Decision Management Community is trying to establish a most influential people list for Decision Management specifically. The plan is to have members of the community vote based on nominations provided here. So if you have someone you think has demonstrated leadership, engagement and innovation in the Decision Management community, why not go ahead and [...]

AI is a decision-making technology. A focus on decisions, not a separate AI initiative, delivers business value and a strong ROI. A recent HBS survey of executives adopting Artificial Intelligence (AI) provides critical context for companies considering how best to invest in AI: Few companies have made much progress to date — most are experimenting. [...]

March 27-29 I am teaching a 3-part online live training class that will prepare you to be immediately effective in a modern, collaborative and DMN standards-based approach to decision modeling. You’ll learn how to identify and prioritize the decisions that drive your business, see how to analyze and model these decisions, and understand the role these decisions [...]

I have written before on how a decisions-first approach is ideal for success with AI. After reading David Roe‘s article 11 Questions Organizations need to Ask Before Buying into AI I thought a few more comments were in order: If you focus on decisions first and on how you must/could/want to make the decision, you can [...]

SAS Decision Manager is SAS’ platform for decision automation and is getting a significant update in December 2017. I wrote a product review of SAS Decision Manager in 2014 and a number of things have changed in the new release, which is on the new SAS Platform and leverages new SAS Viya technologies. SAS Decision [...]

All industry standards offer interchange. Successful standards offer skills interchange not just a technical interchange format. The Decision Model and Notation (DMN) decision modeling standard has a published XML interchange format, of course, and several of the committee’s members are working really hard to iron out the remaining issues and make the XML interchange more [...]

BPMInstitute.org would like to get your insights on how you’re using Digital Decisioning and Analytics in your organization. Your feedback will help shape articles and focus at BPM Institute for 2018. Digital Decisioning and Analytics survey Are you using analytics and reporting to innovate business functions and models? What is the state of your analytics [...]

AI is a hot topic and we get asked a lot by clients how they can succeed with AI or cognitive technology. There’s often a sense of panic – “everyone is doing AI and we’re not!” – and a sense that they have to start a completely separate initiative, throw money at it and hope [...]

My friends at Actico recently had me record some videos on Decision Management and decision modeling with DMN. Here’s the first – 3 reasons why financial and insurance companies should adopt Decision Management. Enjoy.

I am giving a webinar on Boost Straight Through Processing in Your Claims System with Decision Automation at 10am Pacific on November 16. Register for this free webinar to see how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Processing rates to new heights to reduce costs, [...]

I am giving a webinar on Rapid Deployment of Customer Next Best Action at 10am Pacific/1pm Eastern on November 2. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world [...]

As part of the build up to Building Business Capability 2017 I gave an interview on transforming the business. Check it out. If you want to come to BBC 2017, there’s still time to register with code SPKDMS for a 10% discount. If you are coming to BBC 2017, don’t forget to register for my [...]

I have been working on Decision Management since we first started using the phrase back in 2002 – I’m probably the guilty party behind the phrase – and Decision Management Solutions (the company I run) does nothing but Decision Management. This gives us a unique perspective on new technologies and approaches that show up. One [...]

We are running our regularly scheduled, and highly reviewed, Decision Modeling with DMN training again October 3-5, 9:30am-11:30am Pacific each time. Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for business rules and predictive analytic projects. With decision modeling, [...]

I am speaking at an event in Switzerland, September 21 at 4pm CET at the Swiss Exchange in Zurich. I am talking about Successful digitalization and automation in the financial and insurance industry: State-of-the-art methodical approaches help companies succeed at digital transformation. Besides efficient IT architecture concepts, the Decision Model and Notation (DMN) standard plays an increasing [...]