≡ Menu

Decision Management

  The Decision Management Systems Platform Technologies Report began in early 2012 as a way to share our research and experience in building Decision Management Systems. Since then we have extended, updated and revised the report many times. This week we released the latest version - Version 8 - with a new, easier to use format. There [...]

First Look: Conductrics 3.0

I caught up with the folks from Conductrics to learn about their 3.0 release (I have blogged about Conductrics before). Conductrics has been in the decision optimization business for many years now. At its core Conductrics is about assigning customers to experiences. They recently released 3.0 with some new features. Conductrics Express is a point-and-click [...]

I have trained a lot of practitioners in the Decision Model and Notation (DMN) - I am closing in on 1,000 decision modeling trainees now - and one of the interesting questions is always their motivation for using decision models. As I look back across all the folks I have trained, four motivations seem to bubble [...]

Forrester analyst Mike Gualtieri asks "if analytics does not lead to more informed decisions and more effective actions, then why do it at all?" Specifically in a great post What Exactly The Heck Are Prescriptive Analytics? he says (emphasis mine) Prescriptive analytics is about using data and analytics to improve decisions and therefore the effectiveness of actions. Isn’t [...]

I am speaking at IBM's InterConnect with Renee Trinidad of Kaiser Permanente on "Pioneering Decision Services with Decision Modeling at Kaiser Permanente", 2:00pm on March 20. Kaiser Permanente is developing clinical decision support (CDS) applications that automate real-time decision services using IBM ODM. Well-designed decision services can replace existing guideline documents in all areas of [...]

BPM Skills in 2017: Hot or Not?

Zbigniew Misiak posted a great set of tips from practitioners BPM Skills in 2017 – Hot or Not - with my contribution here.  This is a great way to get some quick advice from a wide range of practitioners and experts. As someone with a particular focus on decision management and decision modeling I was struck [...]

I am speaking with Tina Owenmark of Cisco on The Role of Decision Modeling in Creating Data Science Excellence at Predictive Analytics World in San Francisco. Cisco's Data Science Office focuses not just on data science, but also on shaping the questions and answers for Cisco's operational groups. They focus not on technology or algorithms but [...]

Tom Davenport had a great article recently on Data Informed - “Printing Money” with Operational Machine Learning. His intro paragraph is great: Organizations have made large investments in big data platforms, but many are struggling to realize business value. While most have anecdotal stories of insights that drive value, most still rely only upon storage cost [...]

Paul Harmon over on BPTrends interviewed Jan Purchase and I about our new book, Real-World Decision Modeling with DMN. The interview covers a pretty wide range of topics - a definition of Decision Modeling, the bottom line value of modeling a decision, the difference between decisions and rules and how decision modeling helps projects. We talk about some of [...]

I am delighted to announce that Jan Purchase, founder of Lux Magi, and I have finished what we believe is the definitive guide to decision modeling with the Object Management Group’s Decision Model and Notation (DMN) standard, Real-World Decision Modeling with DMN. The book is now on general release and available for purchase from Amazon and Barnes [...]

Final session for me at Building Business Capability is Denis Gagne of Trisotech talking about the intersection of process, case and decision modeling - BPMN, CMMN and DMN - and the importance of these standards to business analysts. Denis reminds us that all organizations are facing a new digital future with rapid technology change, changing customer [...]

Continuing blogging from Building Business Capability and it's time for Jan Vanthienen to talk decision modeling for the business analyst. Jan is a leading researcher into decision modeling and decision tables at the University of Leuven. Observation 1: Decisions are important for business, not only processes. Too often, he says, the process is modeled with no [...]

Last day of blogging from Building Business Capability and the first topic is modern business architecture with Gagan Saxena, VP of consulting at Decision Management Solutions, and Andrew Ray of Goldman Sachs. The presentation is focused on a new approach to business architecture to address problems in the legacy approaches - one that connects business at rest to business [...]

Continuing with blogs from Building Business Capability I am self-blogging the session I co-presented with David Herring, who leads the Process Transformation and Decision Management Program at a leading Northern California Healthcare organization, on “Pioneering Decision Services with Decision Modeling”. David works at a large not-for-profit health plan that does everything from inpatient, to home [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

I am attending this year's Building Business Capability conference and blogging sessions like this one from Jim Sinur of Aragon Research. I gave a tutorial earlier in the week on decision modeling with DMN and will be speaking later in the week with David Herring of Kaiser Permanente (and signing my new book, Available now! Real-World Decision Modeling [...]

Last session for me at IBM's World of Watson is the keynote from IBM CEO, Ginni Rometty. Another very slick video on the different ways IBM's cognitive, cloud and analytic solutions are being used around the world got us started. And again, IBM emphasized "with Watson" as part of their ongoing positioning of Watson as additive to people, [...]

One of the announcements at IBM's World of Watson is of the new Watson Machine Learning Service. I got a chance to ask a few questions about this new capability. A couple of key elements emerged regarding the current platform and the immediate announcement. First, some context. The Watson Data Platform (also announced at World of [...]

Second keynote at IBM's World of Watson is on the role of cloud and data as the foundation for cognitive systems and businesses. Bob Picciano from IBM's analytics business kicked things off. Bob began with a discussion of how IT's value has changed - from a focus on processing and how fast/cheap it can be done to a [...]

It's opening keynote time at IBM's World of Watson 2016 and we kicked off with a video history of Watson from Jeopardy to today. Dr John Kelly of IBM got us started, emphasizing how rapidly interest in Watson has grown over the last year or two.  In August 2007, he says, a small team of researchers [...]