From the category archives:

Decision Management

New article on smarter systems

February 3, 2010

My latest column on BR Community has been published – “Smarter Systems:  Action-oriented, Flexible, Predictive, Learning,”
Business Rules Journal, Vol. 11, No. 2 (Feb. 2010), URL:  http://www.BRCommunity.com/a2010/b524.html
Enjoy

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A decision-centric platform supports collaboration

January 29, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Finally the platform must allow effective collaboration between all the various groups involved in decision making. The IT department that runs the operational systems, the business people who make decisions and set policy, the executives who drive strategy and even the analytic team [...]

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A decision-centric platform delivers traceability

January 28, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Because compliance is essential in decision making, the traceability of decisions and decision making logic to the organization’s objectives, regulations and policies is essential. Business users changing decision making must understand how that change will impact the organization, how it supports the organization’s [...]

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A decision-centric platform integrates case management

January 27, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Not only must the platform support complex and potentially long-running cases, it must do so in a decision- and automation-centric way. It is not enough for the platform to support the definition of complex cases and their tracking and management over time. It [...]

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Operational decision making as a corporate asset

January 27, 2010

Syndicated from Smart Data Collective
I often tell companies and other organizations that they should treat decisions and decision making as assets. In Smart (Enough) Systems, the book I wrote with Neil Raden, we said
Operational Decision Making as a Corporate Asset
If operational decisions must be made well for your organization to deliver on its strategy, they [...]

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A decision-centric platform supports automation

January 26, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Decision-centric organizations try to automate decisions where possible so any platform must allow the automation of decisions. Plugging decisions into high throughput, rapid response, transactional systems must be possible and real-time decision making supported. In addition the platform must provide automated support for [...]

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Working down-under

January 26, 2010

Anyone with project management/rules/decisioning experience interested in working in Australia this year, drop me a note james@decisionmanagementsolutions.com as I might have an opportunity for you.

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A decision-centric platform focuses on decisions

January 25, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
First and foremost a suitable platform must focus on decisions. It must support the definition of the decisions involved in running a business separate from the processes and functions that are involved. It should allow the business logic, the rules or semantics, of [...]

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First Look – Wolf Frameworks PaaS

January 25, 2010

Wolf Frameworks is a USA/India PaaS company started in 2006 as a pure play cloud computing platform. They have a front end (AJAX) using XML to communicate to a .NET backend on C#. They have about 3,000 plus people designing software using the platform and have about 13 plus solution providers covering 7 countries. They [...]

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Other characteristics of decision-centric organizations

January 21, 2010

Syndicated from ebizQ
Decision-centric organizations also focus on automating, not just supporting, decisions. They use this focus to develop simpler, standard processes and to become more event-driven. With decisions at the forefront, organizations need to change their thinking about automation. Instead of regarding information systems as simple stores of information that people use, they need to [...]

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Business processes and decisions – an emerging consensus?

January 21, 2010

Bruce Silver wrote a couple of interesting posts on this topic – Integrating Process and Rules – Part 1 and Part 2. Reading Bruce’s posts, and thinking back on the various posts I have written about business process and business decision management (Risks of pursuing BPM without decisioning, Adding decisioning to your BPM initiative or [...]

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Decision-centric organizations focus on decisions

January 20, 2010

Syndicated from ebizQ
The first critical characteristic of a decision-centric organization, obviously enough, is a focus on decisions instead of processes or functions. The decisions an organization makes, the actions it selects from the possible alternatives are critical. Decisions are what make strategy real and drive results and performance against metrics. Implementing a strategy defined at [...]

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A decision-centric organization

January 19, 2010

Syndicated from ebizQ
This week I thought I would write about decision-centric organizations. Organizations face many challenges in today’s business climate. Organizations whose success or failure is determined by the decisions they make (which claims to pay, which customers to target, which transactions to investigate for fraud) are handicapped by systems that are centered on processes [...]

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First Look – SAS Real Time Decision Manager

January 19, 2010

SAS Real-Time Decision Manager (RDM) is designed for inbound communications, complementing outbound communication solutions. It aims at real-time delivery of decisions and recommendations during a customer interaction to optimize that interaction to improve revenue, growth and retention. For example, in retail banking, a customer might come in with a new job with very different income [...]

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BI 2010, Johannesburg South Africa

January 18, 2010

[ February 23, 2010 to February 25, 2010. ] I am giving the opening keynote and a workshop on “The Decision-Centric Organization” at BI 2010 in Johannesburg February 23-24. My keynote is entitled Does BI Matter? and I will discuss  how BI must  focus not on the quality of data or its timeliness, but its ability to help an organization make better decisions. [...]

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Speaking at the IBM CIO Leadership Exchange

January 15, 2010

[ March 9, 2010 to March 10, 2010. ] I am speaking at the 2010 CIO Leadership Exchange, hosted by IBM Chairman, President and CEO, Sam Palmisano. The forum has been designed around the theme of “Leadership for a Smarter Planet” and will explore how CIOs are tapping business analytics, systems and infrastructures, and new IT value models. The program will provide access to [...]

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Predictive Analytics World – Early Bird expiring

January 14, 2010

Quick note to let you know that the early bird pricing for Predictive Analytics World expires this week so it’s time to register. You can also use my discount code – SPEAKPAW010 – to get a 15% discount. I am running a workshop the day before (you should be there) and speaking/moderating on the first [...]

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First Look – Dulles Research Carolina

January 14, 2010

I recently met the folks at Dulles Research, a scientific computing outfit focused on analytic solutions for enterprise software. The folks who founded Dulles had previously worked at Marketswitch (focused on large scale optimization and sold to Experian in 2004) and have a long history of working with companies who are serious about using analytics [...]

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Operational Analytics survey

January 13, 2010

As part of some research on operational analytics I am doing for BeyeNetwork we have developed and posted a survey – please go to http://www.zoomerang.com/Survey/?p=WEB22A3HRGXRBS and take it. It shouldn’t take you long and you can fill out a request to get the results.

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First Look – Scorto

January 5, 2010

I caught up with a new (to me at least) decisioning platform recently. Scorto works with credit organizations to manage credit risks and make objective decisions when selling mass credit products. They offer what they refer to as decision support (but I would call blended decision management and decision support) in everything from personal/small commercial [...]

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