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Decision Management

BPMInstitute.org would like to get your insights on how you’re using Digital Decisioning and Analytics in your organization. Your feedback will help shape articles and focus at BPM Institute for 2018. Digital Decisioning and Analytics survey Are you using analytics and reporting to innovate business functions and models? What is the state of your analytics [...]

AI is a hot topic and we get asked a lot by clients how they can succeed with AI or cognitive technology. There’s often a sense of panic – “everyone is doing AI and we’re not!” – and a sense that they have to start a completely separate initiative, throw money at it and hope [...]

My friends at Actico recently had me record some videos on Decision Management and decision modeling with DMN. Here’s the first – 3 reasons why financial and insurance companies should adopt Decision Management. Enjoy.

I am giving a webinar on Boost Straight Through Processing in Your Claims System with Decision Automation at 10am Pacific on November 16. Register for this free webinar to see how you can automate decisions to handle more claims without manual intervention. Boost your Jet or Straight Through Processing rates to new heights to reduce costs, [...]

I am giving a webinar on Rapid Deployment of Customer Next Best Action at 10am Pacific/1pm Eastern on November 2. Attend this free webinar to learn how you can quickly deploy next best action decisions that deliver the right marketing or customer service message to each customer, each time you interact with them. Learn from real world [...]

As part of the build up to Building Business Capability 2017 I gave an interview on transforming the business. Check it out. If you want to come to BBC 2017, there’s still time to register with code SPKDMS for a 10% discount. If you are coming to BBC 2017, don’t forget to register for my [...]

I have been working on Decision Management since we first started using the phrase back in 2002 – I’m probably the guilty party behind the phrase – and Decision Management Solutions (the company I run) does nothing but Decision Management. This gives us a unique perspective on new technologies and approaches that show up. One [...]

We are running our regularly scheduled, and highly reviewed, Decision Modeling with DMN training again October 3-5, 9:30am-11:30am Pacific each time. Decision modeling with the new Decision Model and Notation (DMN) standard is fast becoming the definitive approach for building more effective processes and for specifying requirements for business rules and predictive analytic projects. With decision modeling, [...]

I am speaking at an event in Switzerland, September 21 at 4pm CET at the Swiss Exchange in Zurich. I am talking about Successful digitalization and automation in the financial and insurance industry: State-of-the-art methodical approaches help companies succeed at digital transformation. Besides efficient IT architecture concepts, the Decision Model and Notation (DMN) standard plays an increasing [...]

I am presenting on Adopting Process and Decision Technology – the Subject Matter Expert’s Perspective with Alexandra Caraballo of Kaiser Permanente at this years Building Business Capability conference – Thursday at 4:50pm Kaiser Permanente is the nation’s largest not for profit healthcare network. Its not for profit mission means that philanthropy – making grants to [...]

Last week we completed the main phase of a proof of concept project at a client, one based in Jakarta Indonesia. After the report out, I tweeted Loving watching a Dr at one of my clients explain (in Bahasa) the decision model for claims handling they built #dmn #decisionmgt Tweets are great for this kind [...]

First Look: Neuro-ID

Neuro-ID TM started about 7 years ago with the premise that by monitoring how people use their keyboards and mice one could identify the confidence level of the person filling out the form. And that this could be done without any personally identifiable information. They developed a Neuro Confidence ScoreTM  (Neuro-CS TM) which they have [...]

I am giving a webinar on Wednesday, August 2, 2017 at 1:00 PM EDT about 3 Critical Elements of a Digital Business Platform Enterprises increasingly demand digital implementations that differentiate them from their competitors. Digital Business Platforms deliver this differentiation by coordinating goal-directed work and supporting the intelligent interaction of people, software, and machines. These Digital Business Platforms [...]

Silvie Spreeuwenburg of LibRT came up after lunch to talk about a rules-based approach to traffic management. Traffic management is a rapidly changing area, of course, thanks to IoT and self-driving cars among others. When one is considering traffic, there are many stakeholders. Not just the road user, also businesses reliant on road transport, safety [...]

Little bit of  a late start for me so I am starting with Geoffrey De Smet from Red Hat talking about constraint planning. He points out that some decisions cannot be easily solved with rules-based approaches – they can be described as decision (and as a DMN decision model in our experience) but not readily [...]

Bastian Steinart of Signavio came up after the break. Like Jan and I, he focused on their experience with DMN on Decision Management projects and the need for additional concepts. Better support for handling lists and sets, handling iteration and multiplicity for instance is also something they find essential. They have developed some extensions to [...]

After yesterday’s pre-conference day on DMN, the main program started today. All the slide decks are all available on the DecisionCAMP site. Edson Tirelli started things off with a session to demystify the DMN specification. DMN does not invent anything, he says, but takes some of these concepts and defines a common language to express [...]

DecisionCAMP 2017: DMN Day

The first day at Decision CAMP 2017 is focused explicitly on the Decision Model and Notation (DMN) standard. Alan Fish introduced the ongoing work on 1.2. He quickly summarizes the new features in 1.1 – such as text annotations and a formal definition of a decision service. Then he went through the new features, starting [...]

Last week, Silicon Valley research firm Aragon Research cited Decision Management Solutions as a visual and business-friendly extension to digital business platforms and named us a 2017 Hot Vendor in Digital Business Platforms. We’re delighted about this and feel pretty strongly that this validates our vision of a federated digital decisioning platform as an essential ingredient [...]

I am going to Tokyo at the end of July to talk Decision Management, DMN and AI. The event is Monday July 24, 2017 2pm- 5pm at the Japan Education Center. I’m going to discuss Decision Management and the role of technology for Business Rules, Big Data Analytics and AI in delivering it. I’ll introduce [...]