Decision Management

Ugly Research: Data is easy, Deciding is hard

July 30, 2014

Tracy Allison Altman over at Ugly Research has a great new  white paper – Data is easy: Deciding is hard - in which she quotes me (thanks Tracy). It’s a great paper and makes what I think is the critical point – that you don’t need a data culture but a decision culture. And I would add [...]

Read the full article →

Webinar: How Global Leaders are Achieving Success with Predictive Analytics in the Cloud

July 14, 2014

[ July 24, 2014; 11:00 am to 12:00 pm. ] I am giving a webinar with FICO on How Global Leaders are Achieving Success with Predictive Analytics in the Cloud, July 24th at 2pm Eastern.
Analyst James Taylor answers the question: Are Companies Adopting Predictive Analytics in the Cloud? And, if so, how are they approaching it and overcoming obstacles to success?

Mr. Taylor recently surveyed hundreds of [...]

Read the full article →

Live Event: BPM Panel at Siemens Innovations for Healthcare IT

July 3, 2014

[ August 11, 2014; 12:00 pm to 1:00 pm. ] I am participating on a Business Process Management panel at the Siemens Innovations for Healthcare IT event in Tampa, August 10-13.

I will be joined by Sandy Kemsley among others and we will be discussing the role of Business Process Management and Decision Management in addressing healthcare challenges, where we see these technologies headed in Healthcare, what [...]

Read the full article →

40% discount on my book thanks to IBM Press

July 3, 2014

IBM Press is 10 years old this month and to celebrate all books and eBooks are 40% off through the end of July! You can buy my book, Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics and get this discount. Just buy it here and use discount code IBM10YEARS during checkout.

Read the full article →

Decision Management Systems Past and Future: A video

July 2, 2014

A short video in which I discuss the past and future of Decision Management as part of celebrating IBM Press’ 10th year.

I published Decision Management Systems:A Practical Guide to Using Business Rules and Predictive Analytics with IBM Press at the end of 2011 and you can but it direct from IBM Press here or amazon.com here.

Read the full article →

Live Tutorial: Decision Modeling with DMN: Extending BPMN to Decisions, Business Rules and Analytics

June 30, 2014

[ November 2, 2014; 10:30 am to 1:30 pm. ] I am giving a tutorial on Decision Modeling with DMN: Extending BPMN to Decisions, Business Rules and Analytics at this year’s Building Business Capability conference in the afternoon of Sunday November 2.
Decision Modeling has recently been added to the Business Analyst Body of Knowledge® Guide v3 while a new standard, the Decision Model and Notation standard, [...]

Read the full article →

First Look: InRule 4.6 update

June 25, 2014

I last got an update on InRule back in 2011 with v4. They see four pillars to their Business Rules Management System:

Rule Authoring
Rule Storage and Management
Rule Execution
Rule Integration (SDK)

V4 focused on the rule authoring experience and since then they have had a couple of additional releases. 4.1 focused on improving the rule storage and management [...]

Read the full article →

Webinar: 6 Opportunities for Business Improvement with Decision Management

June 23, 2014

[ June 25, 2014; 9:00 am to 10:00 am. ] I am giving a webinar on “6 Opportunities for Business Improvement with Decision Management” Wednesday June 25 at 9am Pacific/Noon Eastern.
What opportunities are you looking for to improve your business performance? In this webinar you will learn six opportunities that are readily available when you adopt a decision management approach to business rules and predictive [...]

Read the full article →

A Q&A on the role of decision modeling in analytics

June 18, 2014

Jim Powell just published a Q&A with me on Using Decision Management to Maximize Analytics. We covered a bunch of things:

What, exactly,is decision management and what does it have to do with advanced analytics?
What’s the history of decision management – where did it come from and does it work?
What kind of decisions are we talking about [...]

Read the full article →

Webinar: 6 Opportunities for Business Improvement with Decision Management

June 13, 2014

[ June 18, 2014; 9:00 am to 10:00 am. ] I am giving a webinar at 9am Pacific on June 25 – “6 Opportunities for Business Improvement with Decision Management”
What opportunities are you looking for to improve your business performance? In this webinar you will learn six opportunities that are readily available when you adopt a decision management approach to business rules and predictive analytics. [...]

Read the full article →

IBM Big Data & Analytics: Internet of Things and Predictive Maintenance

June 12, 2014

Last breakout session at the IBM Big Data and Analytics day in on the Internet of Things and Predictive Asset Maintenance. The IoT is creating new opportunities in all sorts of industries from route optimization to border control, power management in buildings to managing ATM infrastructure. Increasingly organizations want to respond in real-time to things being detected [...]

Read the full article →

IBM Big Data & Analytics: Predictive Customer Intelligence

June 12, 2014

IBM recently introduced a Predictive Customer Intelligence solution. Like the counter fraud solution earlier, this is one of IBM’s multi-product and services signature solutions. The focus of this solution is the increasing need to be truly customer-centric, focusing marketing on individual customers not on segments or campaigns, not on pre-existing mental models or ideas. This matters [...]

Read the full article →

IBM Big Data & Analytics: Analytics and Fighting Fraud

June 12, 2014

An update next on IBM’s solution for counter-fraud.  For IBM fraud involves an intentional act that misrepresents and is both illegal and designed for financial gain. They further divide this into organized and opportunistic fraudsters for whom different kind of detection is required. Fraud is growing problem because:

Fraud schemes are increasingly sophisticated with organized crime moving it [...]

Read the full article →

IBM Big Data & Analytics: Transform adoption with cloud

June 11, 2014

Cloud, says IBM, is changing people’s expectations – they want the same kind of pricing, time to value, flexible access, ease of install for analytics that they get from other cloud applications. IBM is therefore very focused on delivering analytics in the cloud through a mixture of private, public and hybrid clouds. They are going to use [...]

Read the full article →

IBM Big Data & Analytics: Deepen Business Relevance

June 11, 2014

Glenn finch and John Murphy talked about deepening business relevance. The challenge, he says, with much of the work around analytics and data is how easily it drops into discussions of security, integration, scalability, performance etc. What clients care about though is business relevance – business value – being created by the use of this plumbing. [...]

Read the full article →

IBM Big Data & Analytics: Customer Panel

June 11, 2014

Next up is a client panel with Verizon, FleetRisk Advisors and UBS AG.

Verizon has created a specific Big Data and Analytics R&D group to diversify their portfolio of services, looking for new opportunities in data and analytics to leverage Verizon’s DAILY 12PB of data.
FleetRisk Advisors is a business founded on predictive analytics for the trucking industry that rapidly [...]

Read the full article →

IBM Big Data & Analytics: Transforming Industries with Data

June 11, 2014

Beth Smith and Fred Balboni kicked things off at the IBM Big Data & Analytics Summit. IBM has been making big investments in data, Big Data and analytics. Increasingly they see customers using data for competitive advantage in new ways, taking advantage of the cloud for development and deployment. In particular they see their customers using [...]

Read the full article →

PegaWorld – McKinsey on digitization

June 10, 2014

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

Read the full article →

PegaWorld – Rob Walker, Decision Management and 1:1 Customer Engagement

June 10, 2014

Rob Walker kicked off day 2 of PegaWorld talking about Decision Management and the role of analytics in customer engagement. He began by talking about John Boyd and his theory of engagement – the OODA loop – Observe, Orient, Decide and Act (something I referenced in Decision Management Systems: A Practical Guide to Using Business Rules and [...]

Read the full article →

PegaWorld – OnStar and Decision Management

June 9, 2014

OnStar presented at PegaWorld on their use of Pega Decision Management (the old Chordiant product) for managing telematics to improve customer experience. OnStar handles 7M customers worldwide and about 4 calls per second. It has handled more than 780M customer interactions to date including 3.8M emergencies and nearly 10M remote door unlocks. OnStar began as a [...]

Read the full article →