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Decision Management

Balancing multiple profit drivers is essential in many high volume, transactional decisions targeted with Decision Management. Being able to execute decisions, monitor their effectiveness, learn what works, and systematically improve your decision-making results in significant business benefit. Mathematical optimization let’s you go even further. We recently published a new white paper – The Customer Journey [...]

If you’re stuck sheltering in place or bored working from home, we have a great opportunity for you. You can learn a vital new skill – Decision Requirements Modeling – from the comfort of your home FOR FREE! We are going to take some of our popular online training materials and provide a FREE 2-hour introduction [...]

New Digital Decisioning Videos

I recently got together with Irene Lyakovetsky of Saugatuck Worldwide and well known independent analyst Jim Sinur to talk Digital Decisioning. Irene released our talk on her Saugatalk channel as a great series of snippets: Introducing Digital Decisioning and focusing it on operational, transactional decisions Using decision modeling and empowering the business owner Using Low [...]

A new white paper outlines the journey to optimal decisions and the role of mathematical optimization in getting the business results you want.

At Decision Management Solutions we do a lot of work with IBM and an old friend of ours – Harley Davis – just published a nice blog post “How do you best operationalize AI?” We’ve had many conversations on this topic with Harley and his team and it’s no surprise we’re completely aligned on this. [...]

Craig Bedell – an insurance industry luminary and old friend – published a great article last week on Carrier Management – The Insanity of Analytics in Insurance (NOW FREE – no membership required). Despite an abundance of optimism over analytics, AI and more, the insurance industry still has challenges realizing the potential benefits of these [...]

According to IDC, 85% of enterprise decision-makers say they have two years to make significant inroads into digital transformation or they will fall behind their competitors and suffer financially. While many Digital Transformation initiatives are focused on improving the customer experience, often too little attention is paid to the customer-facing operational decisions that impact customers [...]

The Machine Learning Times (previously Predictive Analytics Times) is the only full-scale content portal devoted exclusively to predictive analytics. It has become a standard must-read and machine learning professionals’ premier resource, delivering timely, relevant industry-leading articles, videos, events, white papers, and community. In this month’s featured article, Eric Siegel, Ph.D., executive editor of The Machine [...]

It’s been a while since I posted a job but  BenjaminBaer@fico.com has an open spot if you are interested in marketing decision management technology. – James Director, Portfolio Marketing (Decision Management – Decision Technologies) The Opportunity Are you looking for a career where you can orchestrate, execute and support the go-to-market strategies for FICO’s platform, products, and [...]

The Decision Management team at Gartner (Rob Dunie , Roy Schulte, Derek Miers , Pieter den Hamer , Paul Vincent , Marc Kerremans and Erick Brethenoux ) have recently published a new paper entitled “Should Your Project Use a Decision Management Suite?” [Gartner subscription required]. It’s a great paper and I strongly recommend it if you have access. The quotes below [...]

New Digital Decisioning Book

Digital Decisioning: Using Decision Management to Deliver Business Value from AI There is an artificial intelligence (AI) revolution underway in enterprises across the globe as companies continue to adopt predictive analytics, machine learning and other AI across their businesses. This revolution puts managers and executives under enormous pressure to use AI to run their businesses more effectively. How do they do this? Will people lose their jobs?  Most [...]

The speed, volume and complexity of decisions – as well as the impact they have on customer experience – demand automated, real-time decision making. Digital decisioning is an emerging best practice for delivering business impact from AI, machine learning, and analytics. Digital decisioning is an approach that ensures your systems act intelligently on your behalf, [...]

Next Session November 18-20, 2019Three 2-hour sessions with homework.12:30 pm – 2:30 pm ET Decision modeling with the Decision Model and Notation (DMN) standard is fast becoming the definitive approach for sustained business engagement, improved traceability and flexible and analytic enterprise applications. With decision modeling, you can: Re-use, evolve, and manage business rules.Effectively frame the [...]

McKinsey recently reported that “Most carriers are struggling to meet their cost of capital, and productivity has barely moved over the past decade” and that “The insurance industry is facing a serious structural challenge … the majority of carriers are not making their cost of capital.” Growing productivity by improving operations is an essential ingredient [...]

In January of this year, Wired Magazine published an article about a collaboration between The Department of Veterans Affairs (VA)  and Google parent Alphabet’s DeepMind unit to create software powered by artificial intelligence that attempts to predict which patients in the intensive care unit (ICU) are likely to develop acute kidney injury (AKI). The article [...]

Dr. Robert Hecht-Nielsen PhD

In May, 2019 the analytics community lost a true pioneer. I met Robert Hecht-Nielsen in 2001 when the company he co-founded, HNC Software, purchased the Blaze Advisor business unit of Brokat Technology, where I worked. The following year, HNC Software was acquired by the company now known as FICO. He was well known to all [...]

One of the key benefits of decision management is its focus on operational decisions. Diving into these operational decisions further, you can typically identify several micro-decisions that, when improved, will dramatically affect business performance. “Micro-decisions” are the decisions made transaction by transaction, customer by customer. Companies often fail to recognize these as individual decisions, instead [...]

Like many of you I am awash in digital photos and have been trying to find a good way to manage them. For various reasons I picked Amazon Photos. One of the key benefits was the family vault – a way to let several people upload photos to a shared space. Of course, another reason [...]

I noticed the other day that my phone, which used to have a relatively sophisticated (if horribly complicated) “do not disturb” approach had reverted to only allowing a simple version. Online, many users complain that now they can’t really use it because it’s too “dumb” regarding when it rings and when it doesn’t. How did [...]

I recently wrote a blog over on Decision Management Solutions’ blog called 5 Reasons to fire your rules consultant to highlight the worst offences of business rules consultants. Here’s the list: They want to do rule harvesting They call it a rule engine They put off business user enablement to phase 2 They smush process [...]