JT on EDM

I presented on Using Business Rules to Make Processes Smarter, Simpler and More Agile at the Brainstorm conference. Here are my slides. I am going to record this one I think and post a recording soon also.
Smarter Simpler More Agile Processes
View more documents from James Taylor.

A quick note to point out some newly available resources on decision management.
First, Claye Green of Technology Blue (a Decision Management Solutions partner) wrote a nice little piece on barriers to decision management success.
I have been busy too, writing some shorter briefs on Decision Management topics. These are available without registration from the Decision Management [...]

Syndicated from BeyeNetwork
Timo Elliot had an interesting post Gartner on Collaborative Decision Making in which he discussed a report from Gartner called The Rise of Collaborative Decision Making (and thanks to Nic Smith of Microsoft for the link). This kind of ad-hoc, collaborative decision making is critical in companies and technology to support it is [...]

I wrote an article on customer decisioning – To Focus on Your Customer, Focus on Your Decisions – in Frost & Sullivan’s Customer Contact eBulletin. Enjoy

I am speaking on Making Processes Simpler, Smarter and More Agile with Decision Management at the Brainstorm conference in San Francisco next week. If you are a member you can check out the presentation or, better yet, register to attend the event.

I got a chance to get an overview of the latest release of Oracle Real-Time Decisions, 3.0. This is the platform for real-time decisions on which various applications (for call center, web etc) are built and sold as part of the Oracle Applications suite.
The vision of this product is to optimize “return on attention” – [...]

I caught up with David Ullman of Robust Decisions the other day. Robust Decisions has an interesting product called Accord aimed at helping with decisions. While it is not aimed at exactly the same kind of decisions as the systems I usually review, I like the product and think there is some interesting synergy between [...]

Syndicated from ebizQ
Noam Tamarkin had a post recently on Efficient or Effective in software development in which he asked an important question – would you rather be more efficient or more effective when it came to developing software. Most would, like Noam, answer that they preferred to be effective. Yet I see many programming teams [...]

ILOG, now an IBM company, is releasing the 7.0 version of their business rule management system (BRMS) family tomorrow (June 17th). Based on the demonstrations I saw, these mark a big step forward for the ILOG product range. I am going to post a full review tomorrow but I thought I would give everyone a [...]

This week’s event calendar is below. The intent of this weekly post is to focus on web events coming in the next few weeks though I will start to add some longer term conference links. Anyone who knows about web or physical events around business rules, analytics, optimization or decision management, please let me know [...]