July 14, 2008
Tammy Erickson wrote an interesting piece last week The End of Line Managers as We Know Them – Peter Drucker’s Prediction that made we wonder how applying enterprise decision management, EDM, would change the role of line managers. Several changes would seem to be likely:
Less rubber-stamping
With the automation of approvals, eligibility, refunds, pricing decisions and [...]
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April 10, 2008
Some time ago a regular reader, Dave Wright, left a comment on a blog post I wrote as a guest. In it he asked “What comes after EDM?”. This, of course, is both an interesting and a difficult question. Thinking about it I decided to split it into two parts – one about technologies [...]
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