From the category archives:

Strategy

Live from the EDM Summit – From Here to Agility

October 28, 2008

I am at the EDM Summit this week and will be blogging live from some of the sessions and posting random thoughts and comments in addition. Despite the difficult market conditions, attendance looks good with a nice full room for the keynote and attendees from 17 countries. This year’s event also has a dozen new [...]

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First Look – Chordiant’s Visual Business Director

October 15, 2008

Today Chordiant announced their new Visual Business Director (CxVBD). I saw an early prototype of this some months back and got a more detailed look at the finished product at their recent Customer Advisory Board. I really like CxVBD as I think it shows the critical business value of externalizing decisions. I have yet to [...]

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Here’s how decision management delivers continuous strategy

October 14, 2008

An old colleague of mine, Vaughn Merlin, had a really interesting post this week When Strategy Becomes Continuous. It’s a great post and he makes three key points:

IT strategy is not the point – it’s all about business strategy.
Much ’strategy’ effort is not very strategic.
Strategy formulation and execution are too loosely coupled.

He then quotes [...]

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The empire has less staff

July 29, 2008

Frank posted some great comments on Here’s how to get started with decision management the other day and made me think about this, often very severe, problem. As Frank put it:
How do you overcome the moral fear some organizations have when they realize 40-80 percent performance improvements come at 40-60 percent less personnel; so if [...]

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EDM and the role of line managers

July 14, 2008

Tammy Erickson wrote an interesting piece last week The End of Line Managers as We Know Them – Peter Drucker’s Prediction that made we wonder how applying enterprise decision management, EDM, would change the role of line managers. Several changes would seem to be likely:

Less rubber-stamping
With the automation of approvals, eligibility, refunds, pricing decisions and [...]

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After EDM – some thoughts on technology

April 10, 2008

Some time ago a regular reader, Dave Wright, left a   comment on a blog post I wrote as a guest. In it he asked “What comes after EDM?”. This, of course, is both an interesting and a difficult question. Thinking about it I decided to split it into two parts – one about technologies [...]

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Live from IMPACT – Customer Panel on Driving Alignment

April 8, 2008

After the keynote it is back to the other end of the MGM Grand to attend a customer panel on business/IT alignment. Amy Wohl is the host and she blogs here. BTW I may not finish the whole session as I have to go sign the book at the bookstore at the show. I am [...]

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Live from IMPACT – The Impact of Technology on Business

April 7, 2008

Next up is a business session on the impact of technology on business. The good news is that the IBM wireless is working in this room and I have managed to find a power outlet (though not without moving a chair and sitting under the loudspeakers).
Mark Chapman of IBM’s Business Services Strategy group introduced the [...]

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Live from IMPACT – Opening Keynotes Part II

April 7, 2008

It turns out they are going to move the schedule back to allow for the overrun in the keynotes so I have some time to catch up.
So, Steve Mills. Steve re-iterated the power of business and IT alignment, again quoting the LSE / McKinsey study that shows such alignment doubles productivity (I am looking for [...]

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Book Review – The IT Value Stack

March 21, 2008

The IT Value Stack: A Boardroom Guide to IT LeadershipI recently finished Ade McCormack’s book, The IT Value Stack: A Boardroom Guide to IT Leadership. The book is aimed at a fairly high-level audience and makes a case for better integration, or “entwinement”, of technology into businesses. Ade can come across somewhat opinionated but he [...]

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Live from DAMA – Naked Without My Data

March 20, 2008

Pip Coburn gave the closing keynote on Naked Without My Data. Pip made the point that lots of people actually don’t want to get quality data – they want to hear what they expect. People are not acting like quality of data matters. They want the data that supports their point of view or conforms [...]

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CIOs – use EDM to deliver what your business managers want

March 11, 2008

Frank Gens of IDC posted this short item on what Line of Business managers want from their CIOs and it had a nice little graph showing the key things that the business wants from IT. Of the 10 items, several seem to me to show the need for Enterprise Decision Management or EDM:

Speed up project [...]

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Live from DIALOG – Scott Klososky Keynote: Do You Have Velocity Leadership?

February 25, 2008

Next up was Scott Klososky on Do You Have Velocity Leadership? Scott talks to organizations about how technology impacts different businesses and has a book coming out soon (though I could not find a link for it). He uses a quote to show his attitude to technology:
A rock pile ceases to be a [...]

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Using EDM for ‘Long Tail’ Algorithms

February 19, 2008

I saw this post recently – “The fat tail will be human, the medium tail social, the long tail algorithmic” – in which Chris Anderson (author of The Long Tail) says “The short head will be human, the fat middle social and the long tail algorithmic”. This made me think some more about the role [...]

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Using EDM and adaptive control to respond to uncertainty

February 6, 2008

In a recession, perhaps even more than in other business climates, companies face a high degree of uncertainty. How will markets and consumers react to each new piece of news? How desperate will competitors get? Which products and services will be regarded by customers as necessities even in hard times and which will be jettisoned [...]

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Using EDM to reduce and control business costs

February 4, 2008

First post in my series of posts on using EDM to thrive in a recession. Let’s start with the easy stuff – companies always look to reduce and control business costs in a recession so how can EDM help you do this?

One of the costs many businesses carry, almost without thinking, is a certain level [...]

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Using EDM to thrive in a recession

February 4, 2008

This week’s editorial calendar is about using Enterprise Decision Management – EDM – to survive and thrive in a recession. Prompted by a comment from Nathan Jones, the topic seems appropriate as everyone flails around trying to decide if they should use the “r” word or not. Clearly, whether we meet the definition of [...]

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EDM should be a top priority for CIOs in 2008

January 9, 2008

Allan Alter over at CIO Insight had this article on CIOs Rank Their Top Priorities for 2008. Across all categories of company it was interesting that the top items were:

Delivering better service to customers
Improving business processes
Contributing to the creation of new business strategies
Cutting costs

I don’t know about you but I can see how EDM can [...]

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Delivering “Policy-Oriented Enterprise Management”

December 5, 2007

Charlie Bess had an interesting post over on the EDS blog that led me to this article in the November IEEE journal titled: Toward the Realization of Policy-Oriented Enterprise Management (fee charged). The article is by Matthias Kaiser from SAP labs here in my home town. He is doing some research with a group at [...]

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Bridging strategy and technology with enterprise decision management

December 4, 2007

I got an interesting email from Dan Appleton this week. Dan is a principal of The Capabilities Center and his email prompted me to blog today on this topic. Dan’s email introduced his perspective on how business rules, especially in the context of enterprise decision management or EDM. He and I are broadly in agreement [...]

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