Strategy

#IBMInsight Internet of Things

October 28, 2014

Jake Porway came back to talk about the coming explosion of data. With the Internet of Things, drones and more sensors everywhere, our current view of “big data” is going to seem quaint in the not too distant future. So much more data is going to come flooding in we have to adopt new technologies and new [...]

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New Decision Management MarketScape from IDC

September 15, 2014

Brian McDonough has been writing (with Dan Vesset, Steve Hendrick, Henry Morris and others) on Decision Management at IDC for many years and he has recently published an IDC MarketScape: Worldwide Decision Management Software Platform 2014 Vendor Assessment. The report has an IDC MarketScape figure, IDC’s opinion on the Decision Management market, process and software as well as some [...]

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Help us with some research on mobile platform capabilities

September 15, 2014

Sandy Kemsley (of column2.com fame) and I are doing some research into the potential for BPM and Decision Management technology in mobile application development. As part of this research we are gathering information on the use, development and support of mobile applications and we would like your help – we would like you to take our survey:
surveymonkey.com/s/smartermobile
The [...]

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White Paper of the Week: The Case for Centralized Customer Decisioning

August 25, 2014

This week’s white paper is an oldie but goodie – The Case for Centralized Customer Decisioning

An Imperative for Every Channel, Every Interaction
Marketing understands customers better than any other single group, and should own customer treatment decisions.
As marketers strive for a genuine dialogue with their customers, an interactive and personalized experience that builds brand and develops relationships, [...]

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The Economist: Big Data, Little Decisions

August 1, 2014

There was a fascinating piece in the Economist last week – Little things that mean a lot. This piece really resonated with me – even the title sounds a lot like my mantra of “Big Data, Little Decisions” (you can see a selection of the articles and webinars I have given on this topic here). So what were [...]

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Ugly Research: Data is easy, Deciding is hard

July 30, 2014

Tracy Allison Altman over at Ugly Research has a great new  white paper – Data is easy: Deciding is hard – in which she quotes me (thanks Tracy). It’s a great paper and makes what I think is the critical point – that you don’t need a data culture but a decision culture. And I would add [...]

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Two live events in July on Predictively Enabling Your Organization

July 17, 2014

I am presenting at a couple of evening events in July on Predictively Enabling your Organization. Sponsored by Predixion, these events will introduce you to predictive analytics and will share practical tips on how to leverage predictive analytics to improve results across your business. I’ll discuss the power of Predictive Analytics, how to get started and how to [...]

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IBM Big Data & Analytics: Transform adoption with cloud

June 11, 2014

Cloud, says IBM, is changing people’s expectations – they want the same kind of pricing, time to value, flexible access, ease of install for analytics that they get from other cloud applications. IBM is therefore very focused on delivering analytics in the cloud through a mixture of private, public and hybrid clouds. They are going to use [...]

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PegaWorld – McKinsey on digitization

June 10, 2014

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

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Smarter Process Update #IBMIMPACT 2014

April 30, 2014

IBM announced Smarter Process last year, pulling a number of capabilities into a single story with a particular focus on customer centricity. This year IBM’s customers are very focused on growth – 60% of them say it is their top issue, up from 41% the year before. The Smarter Process team this year is focused [...]

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The Mobile Enterprise: Driving the Need for Better Decisions #IBMIMPACT 2014

April 29, 2014

I just presented on The Mobile Enterprise: Driving the Need for Better Decisions & Smarter Processes.
Here are the slides:

The Mobile Enterprise: Driving the Need for Better Decisions & Smarter Processes from Decision Management Solutions
The consumerization of technology in enterprises, increasingly mobile employees and the demands of more social, mobile and connected consumers [...]

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IBM General Managers Panel #IBMIMPACT 2014

April 29, 2014

A very high powered executive panel – Bob LeBlanc, 6GMs and a Global Leader from GBS – took questions. No particular structure but here are some key takeaways:

IBM has made, and continues to make, investments in a broad range of flexible cloud approaches supporting public, private, hybrid and localized cloud. It sees the flexibility of [...]

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A cloud panel at #IBMIMPACT 2014

April 29, 2014

Some great technical experts participated in a panel on cloud technology at IMPACT.  Working the way up the stack:

Key element in Softlayer that drove the acquisition was the flexibility of their technology – that they could support various application types and workload, matching the available infrastructure to thee needs. The intent of rolling out Softlayer [...]

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More on mobile at #IBMIMPACT 2014

April 29, 2014

A few extra items on IBM’s mobile strategy from a panel here at IMPACT:

IBM’s Worklight Platform is continuing to evolve (see this review of their MobileFirst portfolio) with a focus both on providing great middleware for native apps and support for hybrid applications. Recent improvements include QA tools, running the Worklight foundation in the cloud [...]

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Mobile and Cloud at #IBMIMPACT 2014

April 28, 2014

Tangerine Bank, an IBM customer, kicked off IBM IMPACT 2014 discussing how they are using technology to re-imagining and simplifying banking. In particular Tangerine is focused on becoming a mobile-centric or mobile first bank. They are trying to raise the bar on mobile banking applications, adding things such as voice activation and offline access. Working with [...]

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IBM IMPACT: The Mobile Enterprise: Better Decisions & Smarter Processes

April 8, 2014

[ April 29, 2014; 3:45 pm to 4:45 pm. ] I am speaking at IBM’s IMPACT 2014 on The Mobile Enterprise – Driving the Need for Better Decisions & Smarter Processes (SPD-2798), Tuesday April 29 at 3:45pm
The consumerization of technology in enterprises, increasingly mobile employees and the demands of more social, mobile and connected consumers are putting increased pressure on enterprises. Adopting mobile management and development [...]

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Some excellent Gartner advice on Decision Management

March 20, 2014

Lisa Kart, Roy Schulte and Teresa Jones of Gartner recently published Find the Best Approach to Decision Management. It’s a great piece and if you are a Gartner subscriber you should definitely read it and share it around your organization. Even if you are not you should seriously consider getting it from Gartner as it makes [...]

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#BBCCon Session: Closing thoughts from the chairs

November 15, 2013

Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways:

Strategy is central to anything you do at any scale
And I would add that they should be linked to the processes and decisions.
Many projects have problems [...]

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Sneak Peek Survey Results for Predictive Analytics in the Cloud 2013

October 3, 2013

First, there’s still time to take our survey on Predictive Analytics in the Cloud – just go to www.surveymonkey.com/s/PACloud2013. If you have already taken it, or even if you haven’t, why not register for the results webinar over on Information Management?
To encourage you to do either or both of these things, here are some sneak peek early [...]

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Predictive Analytics in Software Part 4: Land and Expand

September 24, 2013

Most software products have multiple opportunities for using predictive analytics to enhance decision-making. Because the use of predictive analytics is new for many software companies, and because handling decisions explicitly is also new, care must be taken not to bite off too much at once. A land and expand strategy that begins with a localized [...]

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