Business Rules

From the archives: What, exactly, do you mean by business rules?

June 18, 2013

Someone pointed out an old post of mine recently and, as they said it was particularly useful to them, I thought I would re-post it:
Scott Cleveland had an interesting post this week on the single greatest benefit of BPM that included the information that 17% thought it was “Change business rules and processes without impacting underlying applications”. [...]

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Live Event: BBC2013 Tutorial: Using Big Data Analytics to Improve Business Results

June 14, 2013

[ November 12, 2013; 1:30 pm to 4:30 pm. ] I am giving a tutorial at Building Business Capability 2013 on Using Big Data Analytics to Improve Business Results on Tuesday November 12 at 1:30pm Pacific
As organizations invest in Big Data infrastructure they are looking for ways to show a return on this investment. They need an approach that will turn insights from that data into action [...]

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Webinar: Oracle Real-Time Decisions

June 13, 2013

[ June 25, 2013; 10:00 am to 11:00 am. ] I am giving a webinar about Oracle Real-Time Decisions on June 25 at 10am Pacific/1pm Eastern

I will be joined by Nick Engelhardt of Oracle. We will discuss the benefits and applications of decision management and how decisions made using big data and analytics are transforming today’s dynamic customer experiences at the moment of impact. Topics will include:

Combining [...]

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Live Event: BBC2013: Lessons Learned Modeling Decisions in Aerospace, Banking, Insurance and Healthcare

June 13, 2013

[ November 14, 2013; 2:10 pm to 3:10 pm. ] I am presenting at Building Business Capability 2013 on Lessons Learned Modeling Decisions in Aerospace, Banking, Insurance and Healthcare on Thursday November 14 at 2:10pm Pacific
Companies across a broad range of industries are applying business rule and analytic technology to improve the way their systems make day to day decisions. Knowing where to start, how to generate [...]

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First Look: SAS Decision Manager

June 11, 2013

SAS has today announced its new Decision Management product – SAS® Decision Manager . Over recent years SAS sees an increasing focus from clients on using analytics both for strategic decision-making and operational decision-making. Organizations seeking to develop analytic solutions for operational decision-making have historically struggled as there is a high degree of dysfunction resulting [...]

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White Paper of the Week: Becoming a Decision-Centric Organization

June 10, 2013

A new week and a new white paper. This week’s is Becoming a Decision-Centric Organization
Organisations face many challenges in today’s business climate. Organisations whose success or failure is determined by the decisions they make are handicapped by systems that are centered on processes or functions. As a result, these organisations struggle to improve business productivity while [...]

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First Look: OpenL Tablets

June 4, 2013

I got an update from Exigen Services recently on their OpenL Tablets business rules product. Exigen Services is a global IT company focused on core systems transformations and management consulting. They have 10 delivery centers around the world and about 1,500 professionals.  They work in most industries with a focus on insurance, financial services, pharma, [...]

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White paper of the week – Next Generation Claims Systems with Decision Management

June 3, 2013

A new week and another new white paper. This week it is Next Generation Claims Systems with Decision Management

Decision Management delivers next generation claims systems that act immediately, increase agility, consistency and accuracy, improve customer satisfaction, speed response and reduce costs. Insurers can achieve significant speed-to-market gains, reduce fraud and create innovative new claims processes.
Learn [...]

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ASUG Webinar: Managing and Evolving Decisions with DecisionsFirst Modeler and SAP Netweaver Decision Service Management

May 28, 2013

[ July 11, 2013; 8:00 am to 9:00 am. ] In conjunction with ASUG, the SAP user group,  I am giving a members only webinar on Managing and Evolving Decisions with DecisionsFirst Modeler and SAP Netweaver Decision Service Management, July 11 at 8am PT/11am ET. I am speaking with Carsten Ziegler, Architect and Chief Product Owner of SAP Netweaver Decision Service Management.
Decision requirements models allow business analyst, architects [...]

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White Paper of the Week – Decisions at the heart of your process

May 21, 2013

A new week and another new white paper. This week it is The Decisions at the Heart of Your Process
How Decision Management simplifies business processes and improves results
Companies applying Business Process Management can create simpler and more agile processes, and more flexible business applications, by externalizing decisions and applying business rules to effectively manage those decisions. Integrating [...]

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Using Decision Management to improve call centers

May 19, 2013

I was struck over the weekend by this article on the BBC website - Call centre menu options catalogued by frustrated man. Essentially this guy has been documenting call center menus. As the article says
“He started the project after growing frustrated about the number of options and amount of recorded information on call centre menus.”
Mr Clarke [...]

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First Look: Sapiens DECISION update

May 16, 2013

I last got a briefing from Sapiens last year and I recently got an update on Sapiens DECISION release 3.2. Obviously Sapiens DECISION is focused on a robust and complete implementation of The Decision Model as described by KPI.
Governance has seen a major update in the recent release. Users create a Business Change Request to [...]

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5 minutes on Mobile and Decision Management

May 13, 2013

While at IBM IMPACT this year I was interviewed about Decision Management, Mobile and more. Check out the video below:

If you want to access the white papers I mention you can find them on decisionmanagementsolutions.com/white-papers.

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Ignite at IMPACT: 5 minutes on Why Model Decisions?

May 7, 2013

While at IBM’s IMPACT I recorded an Ignite presentation. For those of you who don’t know, the idea behind Ignite presentations is that you get 5 minutes (exactly) and 20 slides that move every 15 seconds to make one point. I presented on Why Model Decisions? and the result is shown below. Decision requirements modeling [...]

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Decisions in the cloud #ficoworld

May 2, 2013

Last session for me at FICO World is SulAmerica (part of ING) talking about their work with FICO moving decision management applications to the cloud. Cloud is clearly a growth area for businesses, with much of companies’ IT  investment being pushed to the cloud. This move to the cloud turns applications to SaaS, middleware into [...]

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The Era of Intimate Customer Decisioning #ficoworld

May 2, 2013

Next session for me at FICO World is one focused on where customer decisioning is going. John Rymer of Forrester began by presenting some of the major trends found in a recent Forrester survey conducted for FICO:

Customer modeling is getting much more sophisticated as companies try and understand large numbers of customers more precisely – [...]

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Customer Intimacy and the 3rd Platform #ficoworld

May 2, 2013

Stuart Wells, the CTO of FICO, came up to give the keynote and talk about FICO’s big cloud announcements:

FICO Cloud-based Decision Management Platform (announcement here)
FICO Analytic Cloud (announcement here and sign up here)
Customer engagement applications  on this cloud platform announcement here (discussed also in this blog post).

Stuart began with a couple of stories. He told a story [...]

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Decision Management Cases: Agility and Adaptability in Insurance, Travel & Healthcare

April 30, 2013

Here are the slides for my session at IBM IMPACT today

Decision Management Cases: Agility and Adaptability from James Taylor
Hope you enjoyed the posts from IMPACT. Don’t forget to sign up for the newsletter if you aren’t already and contact us if you need any help with Decision Management.
Previous in series Next in [...]

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IBM General Manager Panel #ibmimpact

April 30, 2013

The last item in the program here at IBM IMPACT before I go speak is a panel of General Managers led by Rob Leblanc. Interesting points included:

Is a connected car a mobile data center or just a big, complex mobile device? Or both.
How do CIOs partner with COOs to drive smarter process and improved operations [...]

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IBM IMPACT 2013 Day 2 Keynotes #ibmimpact

April 30, 2013

Day 2 at IBM IMPACT kicked off with another IBM keynote. Dave Farrell got it started telling us that IBM got record attendance this year and that customers will be talking about how “business in motion” has helped them.
First up is Jim King of BMI – a licensing and rights management company in the music [...]

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