From the category archives:

BPM

Advanced decisioning for process excellence – a workshop

March 18, 2010

[ March 23, 2010; 2:00 pm to 5:00 pm. ] I am giving a workshop on Advanced Decisioning for Process Excellence at the Gartner BPM event in Las Vegas.

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Update from SAP Co-CEOs

March 15, 2010

Got a quick update today from the new co-CEOs of SAP – Bill McDermott and Jim Hagemann Snabe.
Jim focused on their innovation strategy – making significant steps into on-demand business applications, aiming to support a hybrid approach allowing customers to mix on-demand and on-premise software. In addition they aim to increase support for running the [...]

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Thoughts on Pega acquiring Chordiant

March 15, 2010

The news today is that Pegasystems (rules-based business process management) is acquiring Chordiant (decision-centric CRM). This is interesting news as it merges a company (Chordiant) with a very decision-centric/decision services separate from process mindset with one (Pega) that has mixed rules and process together much more.
Chordiant have been one of my companies to watch for [...]

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New SAP BPM/business rules book coming

March 3, 2010

Syndicated from ebizQ
I am working with some folks at SAP on a new BPM book – Applying Real-World BPM in an SAP Environment. I am working on chapters about the role of decisions in processes (check out this post for some help on this topic) and on the use and management of business [...]

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Article on decisioning and process management

February 16, 2010

Syndicated from ebizQ
The folks at BPTrends just published an article I wrote on advanced decisioning for process excellence. Advanced decisioning makes processes simpler, more agile, and smarter. Advanced decisioning allows for the effective application of business rules and advanced analytics. Making decisions explicit and managing them in concert with processes [...]

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Time to register for Gartner BPM and my workshop

February 11, 2010

The Gartner Business Process Management Summit, March 22-24, at Caesars Palace in Las Vegas, promises to be great with some good keynotes, lots of Gartner analysts and plenty of sponsors. The early bird rate for the event ends this Monday – register by 5 p.m. EST February 15 and save $300. I [...]

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A decision-centric platform integrates case management

January 27, 2010

Syndicated from ebizQ
This week I am discussing the characteristics of a decision-centric platform.
Not only must the platform support complex and potentially long-running cases, it must do so in a decision- and automation-centric way. It is not enough for the platform to support the definition of complex cases and their tracking and management over time. It [...]

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Business processes and decisions – an emerging consensus?

January 21, 2010

Bruce Silver wrote a couple of interesting posts on this topic – Integrating Process and Rules – Part 1 and Part 2. Reading Bruce’s posts, and thinking back on the various posts I have written about business process and business decision management (Risks of pursuing BPM without decisioning, Adding decisioning to your BPM initiative or [...]

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Progress Software and Savvion

January 14, 2010

I got a briefing from my friends at Savvion and their new colleagues at Progress Software (Savvion is being acquired by Progress).
Progress has been positioning itself around operational responsiveness – responding to opportunities and threats in real time, to what’s happening right now: What are competitors doing right now and can we adjust pricing, what [...]

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Quick thoughts on IBM and Lombardi

December 18, 2009

I have been out this week visiting clients and prospective clients on the east coast and so not blogging much. While I was gone IBM announced its acquisition of Lombardi. Now I don’t have much to add to Sandy Kemsley’s excellent post on the topic except to say that Lombardi has also been virulently anti-business [...]

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Article on using decison management and BPM together

October 18, 2009

I wrote an article with Vijay Narayanan (of artofsoftwarereuse.com) on using decision management and business process management in combination – Achieving Organization Agility Using Decision Management.

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SAP BPM – a discussion #sapteched09

October 14, 2009

Sandy Kemsley and I spent an interesting hour discussing SAP BPM with Wolfgang Hilpert.
SAP has recently announced and previewed 7.2 of their Netweaver BPM product (as discussed by Sandy here). While this release was  really focused recently on improving modeling with BPMN there are a number of other improvements:

Creating user interfaces based on these processes [...]

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Blogger roundtable with SAP Research #sapteched09

October 14, 2009

SAP Research is a hidden group almost with hundreds of researchers around the world working on a variety of projects like semantic interoperability, data management and analytics and more. For instance they have been using Google Wave (Gravity) for instance for collaborative BPM, some iphone applications and some cool technology using text analytics.
We discussed the [...]

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Process-centric Composite Applications with SAP Netweaver #sapteched09

October 13, 2009

Composite applications combine various existing functions into a new application, typically managed using a business process or orchestration as the framework. SAP talks about core business processes, those built into the enterprise application backbone,and composite business processes that integrate and extend these processes by reusing the services within them. Specifically a composite application contains:

Workcenter
Where users [...]

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Enhancing BPM with Business Rules and Analytics at Air Products

October 7, 2009

Charlie Lewis of Air Products described how they have been using workflow and business rules (FICO Blaze Advisor). Air Products is a Fortune 300 company that primarily supplies industrial gases in a variety of markets. Charlie begun by describing the communication and work challenges of a diverse company across many countries where different groups have [...]

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Business Rules Management – the misunderstood partner to process

October 6, 2009

Jim Sinur on the topic of business rules management – BRM – and its role as the misunderstood partner for process.  Jim argues you cannot survive, much less thrive, if you do not know your business rules. In particular, you must pull out and make explicit the 30% ff your most volatile rules. These rules [...]

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Dynamic BPM and agility

October 6, 2009

Jim Sinur presented on how companies are preparing for change and using agility as an advantage. Not just as a technology option but as a requirement for transformation. In some sectors this ability to do dynamic BPM is becoming a competitive weapon. Key issues:

how will BPM become more dynamic
what impact will SOA, web, events, governance [...]

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Business Agility Now!

October 6, 2009

Nancy Pearson, who I interviewed recently, discussed IBM’s new Business Agility Now! initiative. IBM launched Smarter Planet about a year ago, focusing on the instrumented, interconnected and intelligent organization. The initiative is being driven by the massive increase in instrumentation (with smaller things being instrumented as well as the natural world), how interconnected organizations have [...]

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Advanced decisioning for process excellence

October 6, 2009

I presented this morning on Advanced decisioning for process excellence and Sandy Kemsley wrote a nice summary over on her blog Column 2 : Advanced decisioning #GartnerBPM.
I gave the session again as a webinar and the recording is available here.
I am going to give the session as a webinar on Thursday of this week (details [...]

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Survive, thrive and capitalize with BPM

October 5, 2009

Jim Sinur introduced the session by describing how Gartner saw BPM being used to turn a cost reduction axe into a cost reduction scalpel during the recent recession – cutting more precisely. The current economic climate he says is “nirvana” for BPM and BPM is not perceived as a luxury but a necessity. The session’s [...]

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