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BPM

Final session for me at Building Business Capability is Denis Gagne of Trisotech talking about the intersection of process, case and decision modeling - BPMN, CMMN and DMN - and the importance of these standards to business analysts. Denis reminds us that all organizations are facing a new digital future with rapid technology change, changing customer [...]

Last day of blogging from Building Business Capability and the first topic is modern business architecture with Gagan Saxena, VP of consulting at Decision Management Solutions, and Andrew Ray of Goldman Sachs. The presentation is focused on a new approach to business architecture to address problems in the legacy approaches - one that connects business at rest to business [...]

Continuing to blog from Building Business Capability 2016 I am listening to Railin talking about next steps afterr getytingh funding for rules and process improvement. Railinc is a SaaS company supplying software to the rail industry. Railinc is modernizing how it implements rules and processes in their applications. The program covers all 6 product lines and [...]

Continuing with presentations at Building Business Capability, Kaiser Permanente and IBM presented on their decision management and cognitive platform for application development innovation. For those of you that don’t know, Kaiser is the Nation’s largest not-for-profit health plan. They do everything from inpatient, to home health, hospitals, hospice, pharmacy, and insurance. 10M+ members, 17,000 doctors and [...]

I am attending this year's Building Business Capability conference and blogging sessions like this one from Jim Sinur of Aragon Research. I gave a tutorial earlier in the week on decision modeling with DMN and will be speaking later in the week with David Herring of Kaiser Permanente (and signing my new book, Available now! Real-World Decision Modeling [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter - data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Jerome Boyer of IBM presented a methodology - Best Practices for Managing a Cognitive Business Operations (CBO) Journey Proven Method. Cognitive, in this context, is about extracting intent from unstructured text using natural language and thus improve process execution. By adding Watson services to a BPM/ODM installation, organizations can improve interactions, improve assignments, improve advice and deliver faster reactions. For [...]

Neil Ward-Dutton of MWD Advisors kicked off the day at IBM's Process Summit talking about digital transformation and business processes.  Neil began with a key point - that "Digital Transformation" is more than just hype but that it is also a complicated and multi-faceted concept. Companies are being digitally disrupted because the internet and mobile [...]

I am giving a webinar with Justin Philips of BP-3 on Getting Started With Decision Management Webinar, Tuesday May 24 at 8am Pacific/11am Eastern Join two leaders in the decision management field as they discuss using decision management in process. Key topics that will be covered: The difference between process rules and decision management Where to find [...]

I am going to be the featured speaker at BP-3's BPM Camp London on March 31. The event starts at 1pm local time and runs into an event event: Welcome & Introduction to Digital Transformation Introduction to Smarter Process & Real World Examples Importance of User Interface in BPM Adoption Four Pillars of Operational Excellence and the [...]

As regular readers know I have been working on a new decision modeling book - Real World Decision Modeling with DMN - with Jan Purchase. While you wait for this book from Meghan-Kiffer press you might want to check out Questioning BPM? This was a fascinating exercise in which Paul Harmon and Roger Tregear asked a whole [...]

Many organizations have buried their operational decision making in business processes and information systems, making it hard to optimize how these decisions are made. This matters because more and more of the value created by business processes is associated with these kinds of decisions. As more processes are digitized and automated to keep pace with [...]

I am giving a webinar on How to Innovate Risk Management and Customer Centricity with Roger Burlton of the Process Renewal Group , February 17th at 11am Pacific. It's a great chance to hear how to innovate risk management and customer processes with decision and process management, from two leading experts. Operational decision making is [...]

Last year BPM expert Sandy Kemsley and I did some research on the infrastructure you need to develop excellent, smarter, mobile apps. Mobile devices have gained enough traction with consumers and employees to require mobile applications as a part of an enterprise strategy. However, these mobile apps must be more than mere information presenters - they [...]

I am giving a webinar with Sandy Kemsley on "Smarter Mobile Apps with Process and Decision Management", January 19th at 10am Pacific/1pm Eastern Mobile devices have gained enough traction with consumers and employees to require mobile applications as a part of an enterprise strategy. However, these mobile apps must be more than mere information presenters. In [...]

I am giving a webinar on How to Scale Your Decision Management Program Wednesday December 16 at 10am Pacific/1pm Eastern Learn from leading organizations who are broadly deploying decision management and decision modeling at scale. These organizations have learned valuable lessons about using decision management technologies, rolling out the approach and adopting decision modeling. This webinar gives [...]

I presented on the lessons we have learned deploying decision management and decision modeling at scale at various clients, specifically some large financial institutions. We have some case study like papers available (contact us for a copy) and here are the key takeaways: Decision Modeling Widely Accessible, Collaborative Lots of people can build and use [...]

Jan Vanthienen of the University of Leuven presented on business and decision analysis. We visualize the business using process, data and rules models he says to visualize it, to automate it and to eliminate confusion and ambiguity. But there are concerns about just modeling processes. In particular if one tries to model the whole of one's [...]

I got a chance to hear Roger Burlton and Sasha Aganova of the Process Renewal Group talk about a recent case study of theirs concerning risk and management and processes. This is a hot topic of course with new regulations and new requirements for financial services firms. Compliance with these risk management regulations, though, can't be seen [...]

I am giving a session at this year's Building Business Capability conference on "Lessons Learned from the Real-Life Deployment of Decision Management at Scale"at 8:00am on the Friday of the show. With initial success adopting decision management technologies, large, global, organizations have begun rolling out decision management and decision modeling using the new Decision Model and Notation [...]