First Look: Pegasystems Decision Management 7

April 17, 2014

I recently got an update from Pegasystems focused on their recent release 7 of the Pegasystems Decision Management product. Last year (2013) Pegasystems had a good year, breaking $500M in revenue while showing a 55% increase in license and backlog. They are forecasting $576M in 2014 and report particular interest in predictive analytics, analytic marketing [...]

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White Paper of the Week: BPM and BDM: State of Play

April 14, 2014

While many, most, organizations know they need to focus on business processes, a matching focus on operational decisions is less common. The effective combination of Business Process Management (BPM) with Business Decision Management (BDM) is emerging as a critical element in successful organizations. BPMInstitute.org has been providing insight and education on the relationship between business rules/Business Decision Management [...]

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Job: Drools and jBPM developer in SoCal

April 11, 2014

Westech, a project to produce lower cost healthcare infrastructure that is part of the West Health initiative, is looking for a Drools/jBPM developer. The job is based in La Jolla CA and they are looking for a full time hire.
West Health Institute is looking for a creative and hands-on jBPM Software Developer for an innovative [...]

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Systems of coordination and the need to move beyond BPMN: a report

April 2, 2014

I recently met Neil Ward-Dutton of mwd advisors at bpmNEXT and we chatted about decision modeling – I was there giving a demo of DecisionsFirst Modeler and its support for the new Decision Model and Notation standard. Neil pointed me to his recent report CMMN and DMN: new notations for systems of co-ordination – what are [...]

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BPM and Decision Management: An Interview with Juergen Pitschke

March 11, 2014

As part of our ongoing “Meet our Partners Series” I caught up with Juergen Pitschke of BCS, a Decision Management Solutions partner. Juergen and I are giving a webinar on April 1 - Getting Started with Decision Management.
Please describe your current role and title and tell us a little about your company
I’m Juergen Pitschke the founder of BCS, [...]

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Some thoughts on (and a discount for) bpmNext

March 10, 2014

I am attending bpmNEXT this month to talk about decision modeling and I am delighted to let you know that you can get a 30% discount on attending by entering the code DMS.
bpmNEXT is a different kind of event – as Sandy Kemsley said of last year’s event it focuses on demos, not presentations; keeps its short [...]

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Webinar: Getting Started with Decision Management

March 6, 2014

[ April 1, 2014; 7:00 am to 8:00 am. ] I will be giving a webinar on Getting started with Decision Management with Dr. Juergen Pitschke, Founder and Managing Director at BCS on April 1, 2014 at 10:00 AM EST, 16:00 CET
Organizations like yours are improving results, streamlining operations and personalizing customer transactions by automating the repeatable decisions central to their operations. These organizations are using [...]

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Live Online: BPM Institute Decision Management and Business Rules 101

March 3, 2014

[ April 9, 2014 11:00 am to April 10, 2014 2:00 pm. ] I am teaching a live online version of the BPM Institute’s Decision Management and Business Rules 101 class on April 9 and 10th, 1-5pm ET each day.
Decision Management and business rules allow the effective automation of decision-making combined with increased business agility. Adopting decision management and business rules technology improves customer service, enables 1:1 marketing, [...]

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Live Event: bpmNEXT Decision Modeling for Simpler, Smarter, More Agile Processes

February 26, 2014

[ March 27, 2014; 10:45 am to 11:15 am. ] I am presenting (demonstrating really) on Decision Modeling for Simpler, Smarter, More Agile Processes at bpmNEXT March 27.
A live demonstration of DecisionsFirst Modeler, a collaborative cloud-based environment for decision modeling, will show how the Decision Model and Notation standard works. In addition, you’ll see how teams can collaborate on these models, how they can link to [...]

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On becoming the Editorial Director for Decision Management at BPM Institute

January 29, 2014

I have just been announced as the new Editorial Director for Business Decision Management on BPMInstitute.org. The plan is that I will guide the direction of the Business Decision Management or BDM content as well as teach a number of new and improved training courses. BPMInstitute.org is a great outfit and I am excited to [...]

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#BBCCon Session: Closing thoughts from the chairs

November 15, 2013

Final session at this year’s Building Business Capability conference with some closing thoughts from the chairs of the conference. Panels are always tough to blog but here are some takeaways:

Strategy is central to anything you do at any scale
And I would add that they should be linked to the processes and decisions.
Many projects have problems [...]

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#BBCCon Session: Case Management: Where Rules Meet Process and Content

November 13, 2013

Final session today is Sandy Kemsley talking about Case Management. Sandy began by considering the system we use to work today. How we work, she says, is based on two different approaches illustrated by Taylor’s theories of standardized processes for efficiency and Drucker’s management by objectives theories. We need to support both and that drives [...]

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#BBCCon Session: Trends and Directions in Transformational Processes

November 13, 2013

Jim Sinur, Gartner Emeritus, is next at Building Business Capability talking about the possibilities of transformation resulting from BPM and process models.
Businesses, he says, are in a battle to lead in revenue per hour worked. This means a constant focus on increasing productivity and the linkage of every action to desired business outcomes. It means [...]

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Build Your Business Process Capability with Decision Management

November 12, 2013

The old way:
Most organizations model and manage their business processes. Business process analysis and business process management systems (BPMS) helps organizations focus on an end-to-end set of activities that deliver business value. There are many benefits of a business process focus – consistency, improved customer experience, reduced costs and increased agility. However many business processes [...]

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New Book on Intelligent BPM Systems launches today

October 14, 2013

Future Strategies launched their new book today in Chicago: iBPMS: Intelligent BPM Systems: Impact and Opportunity:
Intelligent business process management is the next generation of enterprise BPM, leveraging recent technological advances to attain a degree of operational responsiveness not possible with yesterday’s business process platform.  Today, companies of all types want faster and better insight into their [...]

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DREAMing of decision requirements

September 18, 2013

I recently spoke at the DREAM event in the Netherlands  - the Dutch Requirements Engineering and Management event. This was a great event, focused on requirements engineering and I spoke on “Simpler, smarter and more agile: Modeling decision requirements to simplify processes and effectively apply business rules.” Here’s the gist of the presentation
Business rules are a [...]

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The role of decisions in intelligent processes

September 16, 2013

Wrapping up, the key to intelligent processes is treating decisions as peers. Decisions may require a human but an intelligent process will automate those that can be automated. Even when a decision cannot be completely automated an intelligent process will load share between automated components and users. Even when a case exceeds the ability of the system [...]

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What is an intelligent process?

September 12, 2013

So what is an Intelligent Process?
An intelligent process is a dynamic, flexible and transparent process focused squarely on the consumer that continually improves and adapts.
This has several elements:

Customer Centric
Putting the consumer at the heart of a process is central to making it more intelligent. This requires more flexibility and a focus on the customer’s perspective [...]

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The Need For Decision-Centric Intelligent Processes

September 10, 2013

For all the undoubted benefits of a process approach, many of the processes being modeled and implemented by organizations are not very “intelligent.” Many processes are mechanical and repetitive, often relying too much on human decision-makers. They are internally focused, driven by the organization’s own view of its transactions and structure. Relying on these processes [...]

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Live Event: Masterclass on Decision Management in Europe

August 27, 2013

[ September 11, 2013; ] I am participating with Mark Mastop of Blueriq in an all-day Masterclass on Intelligent processes: the way to more service and less administration, September 11 in  ’s-Hertogenbosch, The Netherlands.
Many businesses and government agencies model their business using a process-based approach. Whilst this is a step in the right direction, they still often come up against barriers. One [...]

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