BPM

IIBA Webinar: Improve Your Process Models by Modeling Decisions

August 21, 2014

[ September 18, 2014; 8:00 am to 9:00 am. ] I am giving a webinar on Improve Your Process Models by Modeling Decisions for the IIBA on September 18 at 11am Eastern:
Business analysts know that modeling business processes, rather than writing about them, defines them more accurately. Business process models make it easier to validate requirements, easier to see opportunities for improvement and easier to manage the [...]

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Live Event: BPM Panel at Siemens Innovations for Healthcare IT

July 3, 2014

[ August 11, 2014; 12:00 pm to 1:00 pm. ] I am participating on a Business Process Management panel at the Siemens Innovations for Healthcare IT event in Tampa, August 10-13.

I will be joined by Sandy Kemsley among others and we will be discussing the role of Business Process Management and Decision Management in addressing healthcare challenges, where we see these technologies headed in Healthcare, what [...]

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PegaWorld – McKinsey on digitization

June 10, 2014

McKinsey came on stage talking about digitization. They see that different industries are at different points in the digital disruption. New trends begin and early adopters grow, start transforming mainstream companies and then a tipping point is reached where some incumbents die. So, for instance, disruption of retail banking is just starting while traditional media/video stores, for instance, [...]

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PegaWorld – PayPal and Innovation

June 10, 2014

Brad Strock of PayPal presented on innovation. He laid out the three stages of money:

Money 1.0 is what you might call traditional coinage and notes.
Money 2.0 was the credit revolution with revolving debt, credit and debit cards etc. These have become the pre-eminent means of payment for many people.
Money 3.0 is what PayPal sees coming – [...]

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PegaWorld – BNY Mellon and business transformation

June 10, 2014

Jeffrey Kuhn from BNY Mellon came up to talk about business transformation in the face of unprecedented and accelerating change. Technology is changing what is possible and allowing new competitors to emerge while offering new distruptors at every turn. We need, he says, to use these challenges to drive transformation in our organizations and this is [...]

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Pegaworld 2014 – Pega 7 Summary

June 9, 2014

Kerim Akgonul came up next to talk products, in particular Pega 7. Pega 7 was released last year and is being used around the world. Pega 7 focused on several elements:

Visibility through the common case interface
Speed and accuracy through automation of processes and decisions
Speed and accuracy also of development, making it easier and quicker to [...]

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Pegaworld 2014 Executive panel on digital transformation

June 9, 2014

Next up an executive panel on digital transformation from the C-Suite with a CTO, a CIO and a CFO from Lloyds Bank, UnitedHealthcare and the FBI.
UnitedHealthcare’s key element for digital transformation was a focus on members, consumers rather than on enterprise customers. For instance this means delivering customer service interactions that are not disjointed based on internal processes.
Lloyds of [...]

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Live Event: BABOK 3: What’s the big deal with decision modeling?

June 9, 2014

[ June 25, 2014; 6:30 pm to 8:30 pm. ] I am giving a presentation to the Bay Area Chapter of the IIBA on “BABOK 3: What’s the big deal with decision modeling?” June 25th at 6:30pm in Sunnyvale Palo Alto, CA
Decision Modeling is a new Technique in v3 of the BABOK(r) Guide. It’s also become a key element of the Business Intelligence and Business Process [...]

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PegaWorld 2014 – Vodafone

June 9, 2014

Next up at PegaWorld was a customer presentation from Vodafone. Vodafone is one of the world’s largest communications companies with 30,000+ employees and 400M customers across 30 countries. They have expanded from consumer mobile telephony to a broader portfolio of services (fixed and mobile, converged, enterprise and consumers).  This change has driven a need to serve multinational customers [...]

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PegaWorld 2014 Alan Trefler Opening Keynote

June 9, 2014

I am attending PegaWorld 2014 and we kicked off with the opening keynotes with a focus on becoming a digital enterprise.  New channels, more devices are driving an unprecedented degree of change according to Alan Trefler, CEO. Organizations must become digital by design, intentionally, focusing on three key areas:

The power to engage with customers, across [...]

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Decision Modeling and the Business Analyst Body of Knowledge

May 20, 2014

Some time back I participated in a large group of practitioners working on a new version of A Guide to the Business Analysis Body of Knowledge® . After months of consolidating feedback and updating this (vry thorough) document, the IIBA has announced a public review of version 3. As their own newsletter says:
You can review the [...]

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Process innovation videos from bpmNEXT 2014

May 14, 2014

I attended bpmNEXT a little while ago and gave a demonstration of Decision Modeling for Simpler, Smarter, More Agile Processes. This was a live demonstration of DecisionsFirst Modeler, our collaborative cloud-based environment for decision modeling and showed how the Decision Model and Notation standard works. In addition, I showed how teams can collaborate on these models, [...]

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Smarter Process Update #IBMIMPACT 2014

April 30, 2014

IBM announced Smarter Process last year, pulling a number of capabilities into a single story with a particular focus on customer centricity. This year IBM’s customers are very focused on growth – 60% of them say it is their top issue, up from 41% the year before. The Smarter Process team this year is focused [...]

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IBM General Managers Panel #IBMIMPACT 2014

April 29, 2014

A very high powered executive panel – Bob LeBlanc, 6GMs and a Global Leader from GBS – took questions. No particular structure but here are some key takeaways:

IBM has made, and continues to make, investments in a broad range of flexible cloud approaches supporting public, private, hybrid and localized cloud. It sees the flexibility of [...]

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Made with IBM Keynote #IBMIMPACT 2014

April 29, 2014

Marie Wieck came back to discuss how to create the kind of composable business  IBM discussed on day 1. It’s critical, she says, to keep customers at the center and drive a new process from this. It’s key to use data to make better decisions, and it’s important to have the kind of scalable infrastructure [...]

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Mobile and Cloud at #IBMIMPACT 2014

April 28, 2014

Tangerine Bank, an IBM customer, kicked off IBM IMPACT 2014 discussing how they are using technology to re-imagining and simplifying banking. In particular Tangerine is focused on becoming a mobile-centric or mobile first bank. They are trying to raise the bar on mobile banking applications, adding things such as voice activation and offline access. Working with [...]

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First Look: Pegasystems Decision Management 7

April 17, 2014

I recently got an update from Pegasystems focused on their recent release 7 of the Pegasystems Decision Management product. Last year (2013) Pegasystems had a good year, breaking $500M in revenue while showing a 55% increase in license and backlog. They are forecasting $576M in 2014 and report particular interest in predictive analytics, analytic marketing [...]

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White Paper of the Week: BPM and BDM: State of Play

April 14, 2014

While many, most, organizations know they need to focus on business processes, a matching focus on operational decisions is less common. The effective combination of Business Process Management (BPM) with Business Decision Management (BDM) is emerging as a critical element in successful organizations. BPMInstitute.org has been providing insight and education on the relationship between business rules/Business Decision Management [...]

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Job: Drools and jBPM developer in SoCal

April 11, 2014

Westech, a project to produce lower cost healthcare infrastructure that is part of the West Health initiative, is looking for a Drools/jBPM developer. The job is based in La Jolla CA and they are looking for a full time hire.
West Health Institute is looking for a creative and hands-on jBPM Software Developer for an innovative [...]

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Systems of coordination and the need to move beyond BPMN: a report

April 2, 2014

I recently met Neil Ward-Dutton of mwd advisors at bpmNEXT and we chatted about decision modeling – I was there giving a demo of DecisionsFirst Modeler and its support for the new Decision Model and Notation standard. Neil pointed me to his recent report CMMN and DMN: new notations for systems of co-ordination – what are [...]

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