Book

Live Event at IMPACT 2013: Decision Management Cases: Agility & Adaptability in Insurance, Travel & Healthcare

April 1, 2013

[ April 30, 2013; 4:00 pm to 5:00 pm. ] I am speaking on Decision Management Cases: Agility & Adaptability in Insurance, Travel & Healthcare at IBM’s IMPACT 2013, April 30 4:00-5:00pm

Business rules are a powerful technology with a proven track record building Decision Management Systems. Successful projects deliver business agility, empowering business users to manage the decision-making in their systems so they can respond [...]

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What The Economist doesn’t know about the magic of customer service

September 28, 2012

The Economist’s Schumpeter had a nice piece this week on ‘The magic of good service - Companies hope that “chief customer officers” will provide better service. Yeah, right’.
The cynicism is theirs not mine. That said, cynicism about Chief Customer Officers actually improving customer service may be well founded. As the article points out a 2012 study said that [...]

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IBM IMPACT Forbes Mini Main Tent

April 30, 2012

The Forbes Mini Main Tent was kicked off by Mike Perlis, CEO of Forbes. Mike focused on how to build a business as strong as the Forbes brand – something with four legs:

Keep print business on track
Build the digital business for growth
Develop brand extensions like conferences and international
Become a great technology company

This last one is [...]

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Decision Management, IBM IMPACT and becoming an IBM Champion

April 25, 2012

I have been going to IBM IMPACT for a couple of years now. This year’s event is just around the corner – it starts on Sunday – and I am particularly excited about this one. While it’s not the first at which I have spoken, nor the first where there have been sessions on Decision [...]

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Live Event: IBM IMPACT – Book Signing

March 26, 2012

[ May 1, 2012; 12:00 pm to 1:00 pm. ] The folks at IBM Press have asked me to sign copies of “Decision Management Systems: A Practical Guide to Business Rules and Predictive Analytics” at IBM’s IMPACT event this year. I will be at the bookstore from noon to 1pm on May 1. Bring a copy by to have it signed or buy one at [...]

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A podcast about Decision Management Systems and a chance to win

February 7, 2012

Jim Harris of the OCDQ Blog (Obsessive-Compulsive Data Quality) interviewed me for his OCDQ radio show recently and the podcast is now live – check it out on his blog. In the interview Jim and I discuss the whys and wherefores of Decision Management, the four principles of Decision Management Systems and the three legged [...]

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Are your systems just interfaces to a data structure?

December 29, 2011

Tad Anderson just wrote a great review of Decision Management Systems, my new book, over on his blog on the SOA World Magazine site. Two of his comments struck me particularly. The first summarized what I consider to be the biggest limiting factor in information systems today:
There are not too many systems being created today [...]

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Interactive Chat: Decision Management Systems on AllAnalytics

November 8, 2011

[ November 9, 2011; 11:30 am to 12:00 pm. ] I am participating in an interactive chat on AllAnalytics on Wednesday November 9th at 11:30 am Pacific/2:30pm Eastern. Beth Schultz and I are going to chat about Decision Management Systems (both the book and the systems themselves), the role of analytics (especially predictive analytics) and more. Why not join us?

Go to allanalytics.com/messages.asp?piddl_msgthreadid=243067 to participate (don’t [...]

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Begin with the Decision in Mind #BBCCon11

November 2, 2011

I had no slides for my session but I thought I would post my notes or outline:
I have just written a new book called Decision Management Systems about a class of system not widely deployed in organizations. They’re not new systems – I have been talking about them and helping people build them for the [...]

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Interactive Chat: Business Agility Radio

October 24, 2011

[ October 27, 2011; 11:30 am to 12:30 pm. ] I am participating in a Business Agility Radio event on Thursday October 27th at 11:30 am Pacific/2:30pm Eastern (NOTE CHANGED TIME). We’re going to talk for 25-30 minutes about my new book; about what we mean when we talk about decision management; where it is best used and where it’s best left alone; how DM [...]

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Decision Management Systems drive the second economy

October 20, 2011

Cross-posted from International Institute for Analytics
There was a great article recently in the McKinsey Quarterly – The Second Economy. In it W Brian Arthur discusses the fact that
Digitization is creating a second economy that’s vast, automatic, and invisible—thereby bringing the biggest change since the Industrial Revolution.
It’s a good article and worth a read. Brian talks [...]

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Signing my new book at Information on Demand

October 11, 2011

[ October 25, 2011; 12:30 pm to 1:30 pm. 12:30 pm to 1:30 pm. ]
I am speaking at Information on Demand (on Decision Management Systems and on a panel) and will be taking time out to sign my new book – Decision Management Systems: A practical guide to using predictive analytics and business rules – on Tuesday October 25 from  12:30 PM – 1:30 PM. You’ll be able to [...]

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Buy my new book – Decision Management Systems

October 7, 2011

My new book - Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics – is officially shipping – you can now order it (rather than pre-order it) at IBMPressbooks.com, at amazon.com or at InformIT.
Build Systems That Work Actively to Help You Maximize Growth and Profits
Most companies rely on operational systems that are [...]

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Ready to pre-order my new book? How about a 35% discount

September 21, 2011

Well my new book has shipped to the printers and it should be available in mid-October. The nice folks at IBM Press have set up a 35% discount code TAYLOR4389 and the book is ready for pre-order here on IBM Press. Just go to their site, order the book and enter the code. You can also [...]

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Opening keynotes at IBM IMPACT 2011

April 11, 2011

Nancy Pearson and David Farrell kicked off the main event. 8,000 people at IBM IMPACT apparently and Nancy introduced the key themes – helping companies optimize for growth and focus on delivering results. The topics are based on a continued focus on getting business and IT to work together (a key theme of Decision Management [...]

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Almost Intellectual Systems

April 30, 2009

Well it finally happened – Neil and I became internationally published authors! Check out this link and what you see is a Russian version of Smart (Enough) Systems, the book on Decision Management we published a little while back. If any of my readers are Russian speakers and get hold of a copy in the [...]

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Book Review by Ade McCormack

June 30, 2008

Ade McCormack, author of The IT Value Stack (reviewed previously) and columnist at the FT in England, just reviewed the book for this blog. You can read his review of Smart (Enough) Systems over on his blog.

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Article on EDM in Teradata Magazine

May 22, 2008

Neil and I wrote a column introducing enterprise decision management (EDM) for Teradata Magazine recently and you can find it here.

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James and Neil presenting at Intalio’s user conference

May 20, 2008

The folks at Intalio invited us to speak at their user conference June 17-18. We are presenting on Applying Decision Management to Make Processes Smarter, Simpler and More Agile on the first day. We would love to see you there so drop by and say hello if you are attending. Also we have a discount [...]

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The New Enterprise Data Center (IBM)

May 20, 2008

Rich Lechner of IBM came next, talking about the new enterprise and it’s new enterprise data center. Supporting business innovation is impacted, he said, by three things:

Globalization
The change from an exporter to a multi-country set of counties to a truly globally integrated enterprise – tapping into new talent pools around the world.
Rising tide of information
More [...]

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