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AllAnalytics recently asked its readers "What is the greatest danger spot for analytics projects?" and the results are pretty clear. Here's a snapshot (the percentages have been pretty stable): Top of the heap is "Identifying the Business Problem" with over 40% Then it's a close run thing between "Data sourcing" and "Putting data into action", both at 20% [...]

Last session for me at IBM's World of Watson is the keynote from IBM CEO, Ginni Rometty. Another very slick video on the different ways IBM's cognitive, cloud and analytic solutions are being used around the world got us started. And again, IBM emphasized "with Watson" as part of their ongoing positioning of Watson as additive to people, [...]

One of the announcements at IBM's World of Watson is of the new Watson Machine Learning Service. I got a chance to ask a few questions about this new capability. A couple of key elements emerged regarding the current platform and the immediate announcement. First, some context. The Watson Data Platform (also announced at World of [...]

Second keynote at IBM's World of Watson is on the role of cloud and data as the foundation for cognitive systems and businesses. Bob Picciano from IBM's analytics business kicked things off. Bob began with a discussion of how IT's value has changed - from a focus on processing and how fast/cheap it can be done to a [...]

It's opening keynote time at IBM's World of Watson 2016 and we kicked off with a video history of Watson from Jeopardy to today. Dr John Kelly of IBM got us started, emphasizing how rapidly interest in Watson has grown over the last year or two.  In August 2007, he says, a small team of researchers [...]

Continuing in the analyst program at IBM's World of Watson event with Beth Smith, GM Offerings and Technology for IBM Watson, introducing some Watson elements for Conversation - one of the four C's of Watson (Cloud, Content, Compute and Conversation). Watson, at its core, is about finding knowledge in noisy data at enormous scale. Watson listens to [...]

I am attending IBM's World of Watson and will be blogging as much as I can. First up is a two-part session on Advanced Analytics and how you can put advanced analytics at the heart of a Cognitive strategy. Paul Zikopoulos kicked things off talking about the potential for data to transform business and the [...]

I spoke at the IBM Process Transformation Summit today on Transforming Business Operations One Decision At A Time. I began with some examples of operational excellence, showing how four pillars really matter - data, metrics, processes and decisions. Of these, it is decisions and processes that offer opportunity to transform business operations. Organizations that transform themselves in [...]

Jerome Boyer of IBM presented a methodology - Best Practices for Managing a Cognitive Business Operations (CBO) Journey Proven Method. Cognitive, in this context, is about extracting intent from unstructured text using natural language and thus improve process execution. By adding Watson services to a BPM/ODM installation, organizations can improve interactions, improve assignments, improve advice and deliver faster reactions. For [...]

Available now! Real-World Decision Modeling with DMN is done! Jan and I have put the book to bed and we are just working through the remaining steps to getting it completely available. But if you are coming to Building Business Capability 2016 you can get the book there. First, if you sign up for my workshop Decision Modeling with [...]

I am opening the second day of IBM's Process Transformation Summit in Napa this year. I'll be talking on "Transforming business operations one decision at a time." In this session I'll discuss the role of decision management in driving process and enterprise transformation. As cognitive operations come into focus and as organizations integrate business rules, analytics and cognitive capabilities on the [...]

I am giving a webinar on Analytics Teams: 5 Things You Need to Know Before You Deploy Your Model on November 15 [NEW DATE] at 11am Pacific Many Analytics Teams have experience with building what seems like a great model–valid, predictive, powerful–only to see disappointing or even no business impact. Some models are not deployed, or take [...]

I am giving a webinar on Analytics Teams: 6 Questions to Ask Your Business Partner Before You Model October 13 at 11am Pacific. Analytics Teams know that one of their biggest challenges is effective communication and collaboration with their business partners. Projects are plagued with too many iterations to get to a solution, too many detours [...]

Many of you already own Decision Management Systems: A Practical Guide to using Business Rules and Predictive Analytics - we've sold over 7,000 copies after all - but if you have been looking for the book recently on amazon you may have noticed something odd: the Kindle version is gone... This is not because the Kindle version does [...]

I recently participated in a webinar on Modernizing Your Legacy Platform to Deliver an Optimal Customer Experience with Benjamin Baer of FICO We discussed how, with today’s consumers expecting a compelling digital experience, organizations trying to develop modern, mobile and secure UIs are struggling with the limited capabilities of their legacy systems. An ‘optimal digital experience’ requires real-time transactions, seamless [...]

I was recently listed as one of the top Big Data/Data Science leaders on LinkedIn by KDnuggets. I was delighted to be on the list and to share it with some great thinkers and writers. My interest, as regular readers of the blog will know, is not really on how you build analytic models or apply data science techniques [...]

I participated in a webinar Building Outstanding Customer Relationships: Delivering Relevant Next Best Actions for Retail Bank Customers with Steven Noels of NGDATA. We discussed next best action marketing, where each customer becomes a “segment of one” versus a “segment of many,” improving marketing action precision and relevancy. Implementing next best action marketing requires the right technology to give you [...]

First Look: Enova Decisions

Enova Decisions was launched in January of 2016 as an outgrowth of Enova International’s existing technology and analytics capabilities, which are used to offer online consumer and small business loans to 11 brands in six countries including NetCredit and Headway Capital. Launched in 2004 as an online lender, Enova does all its own analytics for [...]

I am participating in a webinar Building Outstanding Customer Relationships: Delivering Relevant Next Best Actions for Retail Bank Customers on September 21st at 12 Noon Eastern/9am Pacific with Steven Noels of NGDATA. Next best action marketing is a tactic that has been around for a while, but few marketers have been able to fully take part [...]

The folks over at ZS Associates sponsored a study by the Economist Information Unit on analytics titled “Broken Links: Why analytics investments have yet to pay off”. This report showed the classic challenge of analytics – 70% think analytics is very or extremely important but only 2% say their analytics efforts have a broad, positive impact. In [...]