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Insurers should put decisions first to succeed with AI

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A recent article on Dig-in talked about How insurers can think strategically about AI. It contained a killer quote from Chris Cheatham of RiskGenius:

A lot of times people jump in and try AI without understanding the problem they’re trying to solve. Find the problem first, then figure out if AI can solve it, and what else you need to get the full solution.

Exactly. We have found that focusing on decisions, not a separate AI initiative, delivers business value and a strong ROI. Only if you can define the decision you want to improve with AI, and build a real model of how that decision works – a decision model – can you put AI to work effectively. Check out our white paper on the approach – How to Succeed with AI – or drop us a line to learn more.

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