AI is a decision-making technology. A focus on decisions, not a separate AI initiative, delivers business value and a strong ROI.
- Few companies have made much progress to date — most are experimenting. You still have time to consider how best to invest in AI.
- AI works best in companies that have already invested in digitizing their business as it enhances digital channels, digital decisions and digital processes.
- While there is plenty of hype, AI works when it is implemented correctly.
As companies invest in AI technologies, it is clear a technology-led approach does not work. To get business value from AI, companies should focus AI efforts on improving business decisions. We have just published a new brief that lays out a clear, straightforward approach to succeeding with AI by leading with business decisions. It can be applied if you have not yet begun or to focus and reset efforts that aren’t making the progress you desire.
Get the brief here.