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	<title>Comments on: From Decision Support to Action Support</title>
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	<description>James Taylor on Everything Decision Management</description>
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		<title>By: Gleanster and its BI research — JT on EDM</title>
		<link>http://jtonedm.com/2009/04/13/from-decision-support-to-action-support/comment-page-1/#comment-23588</link>
		<dc:creator>Gleanster and its BI research — JT on EDM</dc:creator>
		<pubDate>Tue, 01 Feb 2011 15:49:15 +0000</pubDate>
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		<description>[...] The report was on Business Intelligence (you can get it here http://bit.ly/f9I9Vw) and while it covers mostly what I would consider “traditional” BI rather than the kind of operational analytics on which I focus, there were some good nuggets and interesting observations. In fact it began well, by pointing out that data mining and analytic modeling should be part of a business intelligence strategy even if they are not part of your Business Intelligence software stack. However the report’s focus remained on decision-makers and delivering information to them (decision support) with little or no discussion of the role of analytics in delivering insight to systems (decision automation) &#8211; see this blog post on the differences between decision support and decision management. [...]</description>
		<content:encoded><![CDATA[<p>[...] The report was on Business Intelligence (you can get it here <a href="http://bit.ly/f9I9Vw">http://bit.ly/f9I9Vw</a>) and while it covers mostly what I would consider “traditional” BI rather than the kind of operational analytics on which I focus, there were some good nuggets and interesting observations. In fact it began well, by pointing out that data mining and analytic modeling should be part of a business intelligence strategy even if they are not part of your Business Intelligence software stack. However the report’s focus remained on decision-makers and delivering information to them (decision support) with little or no discussion of the role of analytics in delivering insight to systems (decision automation) &#8211; see this blog post on the differences between decision support and decision management. [...]</p>
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		<title>By: Users don&#8217;t have analytic skills? Try decision management &#187; JT on EDM</title>
		<link>http://jtonedm.com/2009/04/13/from-decision-support-to-action-support/comment-page-1/#comment-14385</link>
		<dc:creator>Users don&#8217;t have analytic skills? Try decision management &#187; JT on EDM</dc:creator>
		<pubDate>Tue, 09 Jun 2009 15:21:05 +0000</pubDate>
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		<description>[...] used a neat phrase when they launched their recent business analytics service line - from decision support to action support.   This entry was posted on Tuesday, June 9th, 2009 at 7:18 am and written by James Taylor. It is [...]</description>
		<content:encoded><![CDATA[<p>[...] used a neat phrase when they launched their recent business analytics service line &#8211; from decision support to action support.   This entry was posted on Tuesday, June 9th, 2009 at 7:18 am and written by James Taylor. It is [...]</p>
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		<title>By: Final keynotes on SmartSOA and more &#187; JT on EDM</title>
		<link>http://jtonedm.com/2009/04/13/from-decision-support-to-action-support/comment-page-1/#comment-14278</link>
		<dc:creator>Final keynotes on SmartSOA and more &#187; JT on EDM</dc:creator>
		<pubDate>Wed, 06 May 2009 16:39:44 +0000</pubDate>
		<guid isPermaLink="false">http://jtonedm.com/?p=1849#comment-14278</guid>
		<description>[...] is actually getting harder. Need to get more proactive - from reporting to real-time access and action support not decision support. Andy made the point that trusted information as a service is critical. And not all the [...]</description>
		<content:encoded><![CDATA[<p>[...] is actually getting harder. Need to get more proactive &#8211; from reporting to real-time access and action support not decision support. Andy made the point that trusted information as a service is critical. And not all the [...]</p>
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