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Welcome CRM blog radio listeners!


Well I did the Blog Talk Radio thing with Blake Landau this morning and hopefully there are some visitors today as a result. UPDATED: Here’s a link to the podcast – Decision management and CRM.

If CRM is your thing, check out the Customer Experience category or this series on using decision management to build a 21st Century Customer Experience. You might also check out my company’s CRM page at decisionmanagementsolutions.com/crm.

If you heard the show, drop me a line (james@jtonedm.com) and let me know what you thought. I always like to get questions that prompt blog posts too so feel free to send questions about decision management and CRM (or decision management and anything really) to me.


Comments on this entry are closed.

  • Blake Landau March 19, 2009, 9:46 am

    Hi James!

    It was great to interview you this morning! Thanks again for joining us for the show.