JT on EDM

I am going to be speaking at a show in San Francisco in the spring called Predictive Analytics World. I am going to speak on From Predictive Analytics to Competing on Decisions on the first day. I will also be…

Wrapping up my responses to John Schmidt’s post on Customer Centricity with a discussion of Mass Customization. John describes this as managing trade-offs and building sophisticated models to customize your response to each and every customer based on their value…

Continuing my responses to John Schmidt’s post on Customer Centricity with a discussion of Process Integration. John describes this as focusing on cross-channel integration using Enterprise Service Bus/SOA technologies to bring data to the point of interaction. Decision management, of…

John Schmidt over on the Informatica blog had a great post on Customer Centricity that gave me a theme for three posts this week. He identified three approaches, each one of which I want to map to decision management. First…

Inspired by a post of Jim Sinur’s – Can the Business Really Use BPM Technologies Without Help? – I started thinking about the decision management corollary: Can the business use decision management technology without help?
Regular readers will know that I often refer to the dirty secret of business rules:
Business users don’t want to “maintain rules” [...]

I upgraded to Wordpress 2.7 this weekend plus I removed some categories and replaced them with tags (to shorten the category list), added a tag cloud (lower right column) and fixed problems with the images. If you find any problems, drop me a line.

I worked with Kinney Zalesne back when I was speaking about decision management on the Silverlink product tour (I blogged about it here). She and Mark Penn have just started a new column in the WSJ called Microtrends (the same name as their book – Microtrends: The Small Forces Behind Tomorrow’s Big Changes – which [...]

Albert Wenger had an interesting post today Human Vs. Machine 2 in which he discussed the fact that some of the old AI promises may be starting to come true. While I am not sure I 100% agree with his characterization of Netflix’s recommendation engine as AI, I do see what he means.
The over promising [...]

Joe McKendrick wrote a nice article on how EDM give companies a competitive edge for the Teradata Magazine this month. Joe did a nice job, as usual, of bringing out some key points and quoting me. My two favorite quotes were:
In addition, it’s inherently difficult to build actionable intelligence into most existing applications. “Enterprise applications [...]

An article caught my eye in the Teradata Magazine this month – Steve Brobst, CTO of Teradata, outlined 4 areas he thinks will drive data warehousing: Sensor Technology Pervasive BI In Database AnalyticsNon-Traditional Data Types I don’t disagree with Steve…