Comments on: Can the business use decision management technology without IT help? http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/ James Taylor on Everything Decision Management Sun, 21 Mar 2010 19:03:55 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: SAP Netweaver Business Rules overview #sapteched09 — JT on EDM http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/comment-page-1/#comment-15709 SAP Netweaver Business Rules overview #sapteched09 — JT on EDM Tue, 13 Oct 2009 19:40:10 +0000 http://jtonedm.com/?p=1088#comment-15709 [...] of maintaining the rules (though there are challenges with this as I discussed in this post on business usage of this kind of technology and have discussed in this [...] [...] of maintaining the rules (though there are challenges with this as I discussed in this post on business usage of this kind of technology and have discussed in this [...]

]]> By: Bare essentials of making rules work — JT on EDM http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/comment-page-1/#comment-15372 Bare essentials of making rules work — JT on EDM Mon, 05 Oct 2009 18:08:24 +0000 http://jtonedm.com/?p=1088#comment-15372 [...] the rules will be critical in making them feel that this is what they are doing (see this post on whether the business can use these technologies without IT for [...] [...] the rules will be critical in making them feel that this is what they are doing (see this post on whether the business can use these technologies without IT for [...]

]]> By: Hardcoding + procedural code = bad news » JT on EDM http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/comment-page-1/#comment-13042 Hardcoding + procedural code = bad news » JT on EDM Wed, 14 Jan 2009 00:51:11 +0000 http://jtonedm.com/?p=1088#comment-13042 [...] and, when something does need to be “soft-coded”, a BRMS allows the easy transition to business user rules management using template-driven or other approaches layered on to the same underlying rules execution and [...] [...] and, when something does need to be “soft-coded”, a BRMS allows the easy transition to business user rules management using template-driven or other approaches layered on to the same underlying rules execution and [...]

]]> By: Dirty Little Secret of Business Rules? - Structured Thoughts http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/comment-page-1/#comment-12366 Dirty Little Secret of Business Rules? - Structured Thoughts Wed, 31 Dec 2008 16:32:53 +0000 http://jtonedm.com/?p=1088#comment-12366 [...] Taylor is out again revealing secrets. Here is the latest dirty laundry. Business users don’t want to “maintain rules” any more [...] [...] Taylor is out again revealing secrets. Here is the latest dirty laundry. Business users don’t want to “maintain rules” any more [...]

]]> By: Gagan Saxena http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/comment-page-1/#comment-12365 Gagan Saxena Wed, 31 Dec 2008 16:30:00 +0000 http://jtonedm.com/?p=1088#comment-12365 The underlying assumption here is that business users do have a reasonably well-defined and agreed-upon decision-making criteria. So when 'business rules' need to be built into the 'business logic' of a system, the IT team should be able to pick up the binder listing all the rules and start implementing the system. In an Orwellian parallel universe maybe. Not in the real world. IT can develop and procure Web Services that enable individual business processes - and provide 'switches' to configure the process and its interaction with other processes. The Business Rules Engine that brings the full value chain together is then the ultimate responsibility for business domain experts within the business. No matter how dirty, techie, complex or ridiculous the Business Rules Engine is, the business needs to know where the switches are and how to drive. Can the business visualize a Ferrari dashboard or is a Model-T 'dashboard' sufficient? The underlying assumption here is that business users do have a reasonably well-defined and agreed-upon decision-making criteria. So when ‘business rules’ need to be built into the ‘business logic’ of a system, the IT team should be able to pick up the binder listing all the rules and start implementing the system. In an Orwellian parallel universe maybe. Not in the real world.

IT can develop and procure Web Services that enable individual business processes – and provide ’switches’ to configure the process and its interaction with other processes. The Business Rules Engine that brings the full value chain together is then the ultimate responsibility for business domain experts within the business.

No matter how dirty, techie, complex or ridiculous the Business Rules Engine is, the business needs to know where the switches are and how to drive. Can the business visualize a Ferrari dashboard or is a Model-T ‘dashboard’ sufficient?

]]> By: Timo Elliott http://jtonedm.com/2008/12/16/can-the-business-use-decision-management-technology-without-it-help/comment-page-1/#comment-11901 Timo Elliott Wed, 17 Dec 2008 19:51:49 +0000 http://jtonedm.com/?p=1088#comment-11901 Ideally, the system itself would work out the business rules by observing behaviour... since everything we do these days is in some system or other, it's not unimaginable that we could eventually deliver on this promise... Ideally, the system itself would work out the business rules by observing behaviour… since everything we do these days is in some system or other, it’s not unimaginable that we could eventually deliver on this promise…

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