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	<title>Comments on: Evidence-based (decision-centric) CRM Processes</title>
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	<link>http://jtonedm.com/2008/10/22/evidence-based-decision-centric-crm-processes/</link>
	<description>James Taylor on Everything Decision Management</description>
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		<title>By: evidence based crm &#124; CRM-Research</title>
		<link>http://jtonedm.com/2008/10/22/evidence-based-decision-centric-crm-processes/comment-page-1/#comment-11576</link>
		<dc:creator>evidence based crm &#124; CRM-Research</dc:creator>
		<pubDate>Thu, 20 Nov 2008 00:58:51 +0000</pubDate>
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		<description>[...] you might want to check out a couple of articles in DM Review this month. First is this one on Next-best offer and the use of predictive analytic - well worth a read for a nice overview. The second is Six Best Practices for Delivering a [...]</description>
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