http://jtonedm.com/2008/07/10/first-look-chordiant-recommendation-advisor/ James Taylor on Everything Decision Management Thu, 09 Feb 2012 15:08:02 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://jtonedm.com/2008/07/10/first-look-chordiant-recommendation-advisor/comment-page-1/#comment-19538 Thoughts on Pega acquiring Chordiant — JT on EDM Mon, 15 Mar 2010 21:03:27 +0000 http://jtonedm.com/?p=473#comment-19538 [...] First Look – Chordiant Decision Management [...] [...] First Look – Chordiant Decision Management [...]

]]> http://jtonedm.com/2008/07/10/first-look-chordiant-recommendation-advisor/comment-page-1/#comment-10577 James Taylor Fri, 18 Jul 2008 20:11:44 +0000 http://jtonedm.com/?p=473#comment-10577 <p>The nice folks at destintationCRM quoted me in their <a href="http://www.destinationcrm.com/Articles/CRM-News/Daily-News/Chordiant-Keeps-People-in-the-Contact-Center-Equation-49982.aspx" rel="nofollow">article about Recommendation Advisor</a>. If you want some nice discussion of the importance of balancing human intervention and automated analytics, check out <a href="http://www.smartenoughsystems.com/wiki/Blink" rel="nofollow">Blink</a> or <a href="http://www.smartenoughsystems.com/wiki/Super_Crunchers" rel="nofollow">Super Crunchers</a>.</p> The nice folks at destintationCRM quoted me in their article about Recommendation Advisor. If you want some nice discussion of the importance of balancing human intervention and automated analytics, check out Blink or Super Crunchers.

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