http://jtonedm.com/2008/07/03/using-decision-management-to-build-loyalty-and-grow/ James Taylor on Everything Decision Management Wed, 17 Mar 2010 09:47:49 -0700 http://wordpress.org/?v=2.9.2 hourly 1 http://jtonedm.com/2008/07/03/using-decision-management-to-build-loyalty-and-grow/comment-page-1/#comment-11244 Making decisions about loyalty programs » Smart (Enough Systems, the blog) Tue, 16 Sep 2008 23:39:16 +0000 http://jtonedm.com/?p=492#comment-11244 [...] so on. Two previous posts seem particularly relevant. This one on using decision management to build loyalty and grow and this one on using EDM to keep loyalty where you want it - with the company not an individual [...] [...] so on. Two previous posts seem particularly relevant. This one on using decision management to build loyalty and grow and this one on using EDM to keep loyalty where you want it – with the company not an individual [...]

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