June 2008

Business-Empowered Process Implementation

June 17, 2008

Bruce Silver led a panel on business-empowerment and BPMN. He emphasized that BPM is an approach, BPMS is a software stack for supporting this new approach AND that there is change in how business and IT work together. Business-empowered implementation is what he uses to describe this – no break between the business view [...]

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Coghead and Intalio

June 17, 2008

Greg Olsen from Coghead presented how they are using Intalio’s BPMS. Greg is a believer in “small BPM” – something to extend and enhance something else. Greg’s experience led him to conclude that some basic database/process capabilities could be very useful to non-developers. Coghead was a platform as a service play from the beginning and [...]

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Live from the Intalio User Conference – Green BPM

June 17, 2008

First session is Doug Neal from CSC on “New Aspirations for BPM – Green and Global”. Doug took us back to 2001 when BPM was new and reminded us that the driver was a need for change (that could not be supported by the ERP systems of the time). How we manage change has [...]

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First (second really) Look – LucidEra Update

June 16, 2008

LucidEra is an on-demand analytics company that seems to be growing fast, not least due to its integration with Salesforce.com through Appexchange. They sell mostly to mid size businesses with some departments at larger organizations. They emphasize simplicity, focused analytic applications and leveraging the CRM platforms companies already have.
I blogged about their first product before [...]

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Why don’t you replace COBOL with something useful (not Java)

June 13, 2008

Joe McKendrick in his Eye on the Enterprise blog had a post on legacy modernization – Time to Cut COBOL from Life Support in which he referenced a post by James McGovern The mainframe is not evil, but COBOL is… in which James says
that there’s no reason why aging COBOL apps can’t be replaced with [...]

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Here’s how to get started with decision management

June 12, 2008

When I talk to folks about decision management they sometimes seem intimidated by the complexity of the problem and the sophistication of organizations that have invested heavily in the approach. Here, then, are some thoughts to help you get started.

Begin – even if the first version is not perfect or even close.
Automate the decision even [...]

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Book Review – groundswell

June 12, 2008

Groundswell: Winning in a World Transformed by Social Technologies
I have just finished reading Groundswell: Winning in a World Transformed by Social Technologies. Groundswell is a great book providing a thorough and up to date discussion of how to use social media, and more, to connect with and energize your customers. The book approaches the discussion [...]

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Using Decision Management to improve healthcare communication

June 10, 2008

I have just finished presenting on the last of a series of roadshows for Silverlink. I was one of a series of presenters for their Think Different seminars. I presented with Kinney Zalesne (author of Microtrends: The Small Forces Behind Tomorrow’s Big Changes), Liz Boehm (Healthcare analyst at Forrester) and Fred Jubitz (recently of American [...]

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The power and challenges of decision management packages

June 8, 2008

David Greer had a cutely named post this week – The Engine That Can. David and I had a nice chat about eOptimize a few days ago and I thought I would respond to his post with some thoughts of my own. eOptimize’s product is unlike those often described as decision management applications – it [...]

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Neil presenting in the smart semanticsâ„¢ series on data integration: what’s next?

June 5, 2008

Neil Raden, Co-Founder here at Smart (enough) Systems, is joining John Russell, Chief Scientist of   expressor software on June 19, 2008 at 2 p.m. ET
Here’s the blurb:
Today’s data integration (DI) tools claim to offer significant benefits in implementation and ongoing support. However, design and specification consume much of the effort in a DI project. [...]

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Here’s how to improve your personas with analytics

June 5, 2008

Some time ago the folks over at the Analytical Engine had a post about Data Driven Persona Development. I loved the way they described taking a very qualitative approach – persona development – and adding some analytic rigor to it. Given my interest in using analytics for segmentation and in developing different websites/experiences for different [...]

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Come to the first ever EDM Summit and a special offer

June 4, 2008

1st Enterprise Decision Management Summit and the 11th International Business Rules Forum
October 26-30, 2008 at the Buena Vista Palace, Orlando FL.
I am pleased to announce that we have published the agenda for the Enterprise Decision Management Summit and Business Rules Forum. This is the first time we have run the EDM Summit and we have [...]

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Ostriches, BI and EDM

June 4, 2008

What, you may ask, do Ostriches have to do with Enterprise Decision Management (EDM) or, indeed, with SAS? Well I saw an ad for SAS on the back of DM Review this month with an Ostrich. I forget the punch line but the reason for the Ostrich was that its eyes are bigger than its [...]

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BI eclipsed? Perhaps but not just by search

June 3, 2008

Tom Hudock had an interesting post – BI eclipsed by another technology – in which he linked to one of Neil’s great BI 2.0 articles. Tom argued that BI is being eclipsed by search-like interfaces and other more consumer-centric technologies. Like Tom I think that BI has come to mean, rightly or wrongly, reporting and [...]

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Searching structured data and the finding the voice of the customer

June 2, 2008

A couple of companies I follow had interesting announcements today. First Attensity announced its new “Market Voice” product designed to allow automatic analysis of blogs, forums, reviews and other kinds of customer-generated content. The idea is to bring this information into the same environment as internal unstructured information so it can be analyzed as part [...]

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