Comments on: Here’s how to get started with decision management

By: The empire has less staff » Smart (Enough Systems, the blog)

The empire has less staff » Smart (Enough Systems, the blog) — Tue, 29 Jul 2008 17:21:52 +0000

[...] posted some great comments on Here’s how to get started with decision management the other day and made me think about this, often very severe, problem. As Frank put it: How do you [...]

By: Frank

Frank — Fri, 25 Jul 2008 01:05:29 +0000

Ok, I’m back.
So, many state public health systems represent the antithesis of EDM. This happens because most PH activities are driven by funding and politics. A great example is Bio-Terror; there is only one difference between a bio-terror event and any other outbreak or chemical spill — bio-terror is intentional and except for criminal issues, responses are the same: quarantine, clean up, etc.; but states get lots of additional money for bio-terror and create whole sub-organizations with their own information systems. So, in many state public health departments there are information systems for diabetes, cancer (for each kind), any number of infant health programs, all existing to collect their OWN specific data and report those data by their OWN standards (if such standards exist at all). Because of thsi programmatic focus it may be impossible to introduce EDM in these organizations since information sharing is loss of power, and any systemic means to create an enterprise information system is seen not only as a threat of exposure to accountability, but also loss of power since larger sets of staff who create reports and manage indivdual data sets would no longer be necessary.

By: Frank

Frank — Fri, 25 Jul 2008 00:46:32 +0000

EDM and KDD are great, but how do you overcome the moral fear some organizations have when they realize 40-80 oercent performance improvements come at 40-60 percent less personel; so if operational budgets and manager salaries are dependent on the number of subordinate employees, then it is in the best interest for some to resist EDM; especially in state public health organization. More on this later, there is side story….

By: PierG

PierG — Fri, 13 Jun 2008 15:01:17 +0000

Great post James, and thank you for the ping back.
PierG
http://pierg.wordpress.com

By: Gary C

Gary C — Fri, 13 Jun 2008 11:34:27 +0000

Another excellent post, James.
It occurred to me, too that the steps you mention could also apply to processes in general…..
I’ve added a quick entry to indicate how this might work at the Process Cafe.