http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/ James Taylor on Everything Decision Management Sun, 21 Mar 2010 19:03:55 -0700 http://wordpress.org/?v=2.9.2 hourly 1 http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/comment-page-1/#comment-14366 Eastwick Communications Client Coverage » Chordiant featured in James Taylor on Enterprise Decision Management: “Chordiant Decision Management Update” Mon, 01 Jun 2009 17:13:25 +0000 http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/#comment-14366 [...] 6.2 as well as some general background that has not appeared in any of my posts before (check out First Look - Chordiant Decision Management for a basic overview and First Look - Chordiant’s Visual Business Director - VBD is generally [...] [...] 6.2 as well as some general background that has not appeared in any of my posts before (check out First Look – Chordiant Decision Management for a basic overview and First Look – Chordiant’s Visual Business Director – VBD is generally [...]

]]> http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/comment-page-1/#comment-11325 Thoughts from Chordiant’s Customer Advisory Board » Smart (Enough Systems, the blog) Mon, 06 Oct 2008 14:12:02 +0000 http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/#comment-11325 [...] Chordiant, for those of you who might not know, provides customer experience management products for global consumer-facing, multi-product companies operating across multiple channels. Some customers are focused on marketing, some on sales, some on customer service and most are trying to bring all these things together for a richer, more personalized customer experience. Chordiant’s products have become increasingly decision-centric and this trend is set to continue with customer decisioning at the core of their customers’ successes and their own product plans. [...] [...] Chordiant, for those of you who might not know, provides customer experience management products for global consumer-facing, multi-product companies operating across multiple channels. Some customers are focused on marketing, some on sales, some on customer service and most are trying to bring all these things together for a richer, more personalized customer experience. Chordiant’s products have become increasingly decision-centric and this trend is set to continue with customer decisioning at the core of their customers’ successes and their own product plans. [...]

]]> http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/comment-page-1/#comment-10535 First Look - Chordiant Recommendation Advisor » Smart (Enough Systems, the blog) Thu, 10 Jul 2008 17:00:21 +0000 http://jtonedm.com/2008/03/27/first-look-chordiant-decision-management/#comment-10535 [...] conversation and interaction management solution”. This Next-Best-Action engine is built on Chordiant’s Decision Management platform and designed to both improve self-service channels and support call center staff.   It uses rules [...] [...] conversation and interaction management solution”. This Next-Best-Action engine is built on Chordiant’s Decision Management platform and designed to both improve self-service channels and support call center staff.   It uses rules [...]

]]>