First Look – DataInfoCom

September 1, 2010

I caught up with DataInfoCom recently – a research-oriented software company headquartered in Austin, Texas. Their focus is on what they call Predictive Decision Management. Their software product, OSMOSYS, delivers predictive decisioning over the Internet – Decisions as a Service or DaaS as I call it. Their customers include a couple of well known, Fortune [...]

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Agile AND industrial analytics

August 31, 2010

Syndicated from International Institute for Analytics
I wrote a post called “It’s time to industrialize analytics” for Smart Data Collective a little while ago and it prompted Tom to reply with Agile vs Industrialized.
To recap, the key point of my post was that we need to move away from analytics as a [...]

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FICO Decision Management Platform – update

August 31, 2010

Model Builder 7.0, Decision Optimizer 6.1, Blaze Advisor 6.9
Decision Management remains the core focus for FICO with both a Decision Management platform and decisioning applications. The applications are increasingly built on top of the platform, sharing execution and modeling infrastructure. FICO still sees business rules as the basis for decisions, being improved and extended with [...]

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First Look – Alfresco Activiti

August 31, 2010

I got an update from the folks at Alfresco recently. This company is an open source content management project, begun by a team that left Documentum some years ago. The project now has about 2M downloads and is a commercial open source company with 1,200 paying customers – mostly among those typically comfortable with open [...]

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Fall webinar series announced

August 30, 2010

I just scheduled and announced four new webinars for this fall:

Simplifying over-complex processes
Delivering customer centricity across multiple channels, multiple platforms
Implementing analytics? You need business rules
Decision analytics – more than BI and web analytics

You can find all my upcoming events in the Events Calendar.

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It’s time to industrialize analytics

August 26, 2010

Syndicated from Smart Data Collective
There’s a lot of talk about advanced analytics these days – the use of data mining and predictive analytics is growing rapidly so lots of articles, books (like Tom Davenport’s latest) and blog posts are being written. One of these was by Jeff Kelly over on TechTarget on Data analytics team’s [...]

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Clario – Update

August 26, 2010

I first blogged about Clario about a year ago, when they were focused on delivering a data mining/predictive analytic workbench on the web. Developing a new workbench, even with a compelling differentiator like being cloud-based, is difficult. The maturity of the competitive, hosted products and the tendency of analytic developers to be very entrenched with [...]

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Pervasive DataRush – an update

August 25, 2010

I have blogged about Pervasive DataRush before and I got a quick update this week. Pervasive often talks about helping companies with “big data” issues and they see this as one dimension of difficulty – with the complexity of processing being done being the other dimension. So some folks, for instance, handle big data but [...]

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More intelligent processes – a video and presentation

August 25, 2010

I spoke at an IBM event in Paris recently on More intelligent processes – choices and results. You can see the video (with French slides but me speaking English) here. The English slides are on SlideShare below:
More intelligent processes – choices and results
View more presentations from Decision Management Solutions.

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Dilbert, data and decision-making

August 24, 2010

So the question you need to ask yourselves is this – how much like Dilbert’s company do I want my company to be?
… And when you decide, think about the decisions you make and how data (and analytics) could help you make them smarter….

Thanks for Greg for pointing it out.

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First Look – Kana

August 24, 2010

I got an update from Kana this week. Kana, for those of you that don’t know, is a product/solution company focused on helping enterprises with their customer service experience – what they call Service Experience Management. Kana has over 600 B2C customers across banking, telecommunications, retail as well as high-tech, travel, manufacturing etc. They are [...]

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Improving customer interactions one decision at a time

August 24, 2010

Syndicated from ebizQ
William Band at Forrester (@waband) recently tweeted that his next research project was:
When to use CRM apps vs BPM tools to improve customer interactions? Pros & Cons of each?
I replied that companies should be sure to manage customer treatment decisions too and he asked me to expand on that thought.
Every [...]

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Gathering BI/DW requirements

August 24, 2010

Syndicated from BeyeNetwork
There was a great article this week over on the Requirements Network – Data Warehouse / Business Intelligence Requirements Elicitation. Where do You Begin? I really liked the fact that early in the discussion the author said:
After establishing these strategic objectives, make it a priority to get your users [...]

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Custom code and data integration thoughts

August 23, 2010

Julie Hunt (@juliebhunt) wrote a piece recently on Custom Code or Data Integration software tools in which she made some great points about the excessive use of custom code when integrating data. Two things I would like to add:

One of the drivers for custom code is that the integration of data requires a complex business [...]

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Webinar on business rules governance

August 19, 2010

My friends at DAASL are hosting a webinar on How to achieve Rule Governance and the associated Best Practices for Enterprise wide adoption of Business Rules Management Systems. To register for the webinar go to http://daaslinc.net/webinar.php?id=Webinar1
The webinar is on 26th August 2010 at 10am Pacific/1pm Eastern. Chaitanya Kumar Sharma will speak and cover:

Introduction to BRMS
Why [...]

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Progress, responsive enterprises and decisions

August 19, 2010

I recently wrote a white paper on Building Responsive Enterprises – One Decision at a Time for Progress Software and gave a webinar on the same topic. These are now available for download on the Progress site. Enjoy. (Updated with easier links)

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Scorecards – one place where rules and analytics meet

August 18, 2010

Eric Charpentier had a nice introduction to scorecards overs on his blog. He does a nice job of describing an additive scorecard, that is a scorecard designed to represent a predictive analytic algorithm (not to be confused with a dashboard-like scorecard). He does not talk much about reason codes – the ability of a scorecard [...]

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Use Cases and Business Rules

August 18, 2010

Syndicated from ebizQ
Barb von Halle and Larry Goldberg had an interesting article titled Use Cases and Business Rules – can they work together over on Modern Analyst. In the article they discuss the role of the Decision Model and business rules in use cases.
They make some good points and I have [...]

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Update – SAS Model Manager

August 18, 2010

I got an update from SAS on SAS Model Manager recently. The new release came out August 17 alongside a new release of SAS Enterprise Miner and has some interesting new features. SAS Model Manager, as I noted in my previous review, supports the analytic model deployment lifecycle (from registering candidate models through validation, deployment, [...]

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IBM, Unica and solution-oriented Decision Management

August 18, 2010

IBM recently announced it was buying Unica. As I work with both IBM and Unica I thought I should post some comments.
To me, this is an interesting example of the ongoing evolution of decision management as a market. Today most customers aren’t looking explicitly for decision management solutions. Rather they are seeking business solutions that [...]

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